{"id":62,"date":"2023-04-28T10:53:00","date_gmt":"2023-04-28T14:53:00","guid":{"rendered":"http:\/\/gravictest2\/remark\/?page_id=62"},"modified":"2026-03-13T14:08:39","modified_gmt":"2026-03-13T18:08:39","slug":"support","status":"publish","type":"page","link":"https:\/\/remarksoftware.com\/support\/","title":{"rendered":"Remark Product Support and Training"},"content":{"rendered":"\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"remark-office-omr-sample-form-types-e4e75b7c-b54f-4487-8f69-9c97d27009b2\">The Remark Team is here to help!<\/h2>\n\n\n\n<p>Whether you are looking for assistance with your Remark product, a future customer struggling with understanding how to do something in a trial, or need more training on your software, the Remark Support Team is here to help!<\/p>\n\n\n\n<p>Below you will find information on how to contact our support team as well as links to support pages for each of our Remark products.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"contacting-support-eb9162a0-7ea7-4b72-b472-57824a9b2e76\">Contacting Support<\/h2>\n\n\n\n<p>The Remark Support Team provides product support to customers who have valid software maintenance. Technical support is available from 9 a.m. to 6 p.m. EST\/EDT, Monday through Friday, except company holidays.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Contact the Remark Support Team by:<\/p>\n\n\n\n<div class=\"wp-block-advgb-list\"><ul class=\"advgblist-ec8a5da0-89ba-427a-ad59-ec07b9b3fdd1\">\n<li><a href=\"https:\/\/kb.remarksoftware.com\/\">Online Knowledgebase<\/a><\/li>\n\n\n\n<li>Email: <a href=\"mailto:support@gravic.com\">Support<\/a><\/li>\n\n\n\n<li>Phone: +1 610-647-8595<\/li>\n\n\n\n<li>Fax: +1 610-647-8771<\/li>\n\n\n\n<li>Chat: Click the icon in the bottom right corner of this page<\/li>\n\n\n\n<li>Submit a <a href=\"https:\/\/remarksoftware.com\/support\/request\/\">website form request<\/a><\/li>\n<\/ul><\/div>\n\n\n\n<p>Please have the following information ready before contacting support:<\/p>\n\n\n\n<div class=\"wp-block-advgb-list\"><ul class=\"advgblist-e09c36e2-218f-4fe9-9368-49fb2ce82fd8\">\n<li>The serial number of your software (if applicable)<\/li>\n\n\n\n<li>The version number of your software<\/li>\n\n\n\n<li>The type, model, and configuration of your computer<\/li>\n\n\n\n<li>The scanner model you are using (if a scanning issue)<\/li>\n\n\n\n<li>The steps required to reproduce the problem<\/li>\n<\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"283\" height=\"227\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-25-at-10-43-53-image-11.png-PNG-Image-547-\u00d7-641-pixels.png\" alt=\"\" class=\"wp-image-25561\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"support-webinars-1da72a3a-02b3-46da-9931-7668469da135\">Support Webinars<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Learn more about using your Remark software to the fullest by attending one of our webinars.<\/p>\n\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared\"><a class=\"wp-block-advgb-button_link advgbbtn-c8ed73b6-a21a-4736-a16c-87b5b81e7c8d\" href=\"https:\/\/remarksoftware.com\/support\/remark-professional-services\/monthly-webinar-series\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span>Sign Up<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"what-do-you-get-with-remark-support-e11bd56e-6ca9-4bd2-886c-c70d9da5a089\">What do you get with Remark Support?<\/h2>\n\n\n\n<p>With a Remark Maintenance agreement, you have access to our award winning support team. We also offer personalized training classes. Our support team is staffed by USA (Pennsylvania) based professionals who are here to help you succeed. See what some of our real customers say about the team.<\/p>\n\n\n\n\n<div id=\"testimonial-block_42d03882660ea4a2bf990d3a4fd7b031\" class=\"testimonial testimonial-block  has-bg-4d9de0 is-dark-bg advgb-dyn-d41d8cd9\"  style=\"--testimonial-bg: #4D9DE0;\" >\n\n        \n    <div class=\"row testimonail-block\">\n\n<!--\n\t\t<div class=\"small-12 medium-3 column\">\n\t\t\t<div class=\"big-quote \"><\/div>\n\t\t<\/div>\n-->\n\t\t<div class=\"small-12 column\">\n\t\t\t\t\t\t<div class=\"testimonial-slider-block\" data-autoplay-speed=\"2500\">\n\t\t\t\t<div>\n\t\t\t\t\t\t\t<h2>DawnAnn and Theresa are always so helpful and always respond so quickly to my queries. I would be lost without them. They are a great support to us. Many thanks as always.<\/h2>\n\t\t\t\t\t\t\t<h3>D. Byrne<\/h3>\n\t\t\t\t\t\t\t<p>University in Ireland<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>Mark was terrifically helpful in solving my problem. He provided clear, immediate suggestions and feedback. A great experience!<\/h2>\n\t\t\t\t\t\t\t<h3>Kate B.<\/h3>\n\t\t\t\t\t\t\t<p>Remark Classic OMR customer<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>The level and quality of support is beyond anything I have ever received.<\/h2>\n\t\t\t\t\t\t\t<h3>Daniel McCormick<\/h3>\n\t\t\t\t\t\t\t<p>Remark Office OMR User<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>DawnAnn was excellent presenting all Remark&#8217;s capabilities. She was very knowledgeable and adapted to my occasional questions.<\/h2>\n\t\t\t\t\t\t\t<h3>Henry<\/h3>\n\t\t\t\t\t\t\t<p>Remark Office OMR Training Feedback<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>This is the second time Mark has helped me in the last 4 months and he is always a pleasure. He is very knowledgeable, patient, and pleasant. I appreciate his help and commitment to great customer service!<\/h2>\n\t\t\t\t\t\t\t<h3>Princess<\/h3>\n\t\t\t\t\t\t\t<p>Remark Office OMR customer<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>Great product, outstanding customer support!!!<\/h2>\n\t\t\t\t\t\t\t<h3>Kathy<\/h3>\n\t\t\t\t\t\t\t<p>At a community college<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>Mark was very friendly, professional and keen to help. He clearly knew common ways in which the software was used and was able to give helpful tips that will help us avoid any problems with our OMR sheets in the future.<\/h2>\n\t\t\t\t\t\t\t<h3>Anonymous<\/h3>\n\t\t\t\t\t\t\t<p>Remark Office OMR training customer<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>Very happy with how quickly the team was to help, how easy it was to answer my questions, and how simple the solutions were.<\/h2>\n\t\t\t\t\t\t\t<h3>Name Withheld<\/h3>\n\t\t\t\t\t\t\t<p>Remark Office OMR customer<\/p>\n\t\t\t\t\t\t<\/div><div>\n\t\t\t\t\t\t\t<h2>The response was fast.  At the time I could not give much information or much detail, but your team was able to direct me to the right components.<\/h2>\n\t\t\t\t\t\t\t<h3>Liam Laurence<\/h3>\n\t\t\t\t\t\t\t<p>a Canadian University<\/p>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"test\">Remark Office OMR<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1081\" height=\"1081\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo.png\" alt=\"\" class=\"wp-image-28755\" style=\"width:272px;height:auto\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo.png 1081w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo-300x300.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo-1024x1024.png 1024w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo-150x150.png 150w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-Logo-768x768.png 768w\" sizes=\"auto, (max-width: 1081px) 100vw, 1081px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared advgb-dyn-441c5405\"><a class=\"wp-block-advgb-button_link advgbbtn-ab170302-ab71-4dbe-9508-37e5194e7b06\" href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/\" target=\"_self\" rel=\"noopener noreferrer\"><span> Get Support<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Remark Office OMR is our most popular product.  Visit the Remark Office OMR support area for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/software-maintenance\/\">Remark Office OMR Software Maintenance Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/kb.remarksoftware.com\/?ht_kb_category=remark-office-omr\">Remark Office OMR Knowledgebase<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/free-form-review-service\/\">Free Form Review Service<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/form-design\/\">Form Design Best Practices<\/a>\n\n\n\n\n\n\n\n\n\n<\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/documentation\/\">Documentation<\/a> and Software <a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/product-updates\/\">Updates<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/products\/office-omr\/sample-forms\/\">Free Sample Forms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/form-design\/fonts\/\">Free Fonts for Creating Scannable Forms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-professional-services\/monthly-webinar-series\/\">Webinars<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/video-library\/\">Free Training Videos<\/a><\/li>\n\n\n\n<li>Much more&#8230;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"test\">Remark Test Grading<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Remark Test Grading is our popular hosted application specifically for grading tests and assessments. Visit the Remark Test Grading support area for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/kb.remarksoftware.com\/?ht_kb_category=test-grading\">Remark Test Grading Knowledgebase<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-test-grading-support\/remark-test-grading-documentation\/\">Documentation and Tutorials<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-test-grading-support\/video-library\/\">Free Training Videos<\/a><\/li>\n\n\n\n<li>Much more&#8230;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo-1024x1024.jpg\" alt=\"\" class=\"wp-image-29794\" style=\"width:266px;height:auto\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo-1024x1024.jpg 1024w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo-300x300.jpg 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo-150x150.jpg 150w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo-768x768.jpg 768w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Logo.jpg 1081w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared advgb-dyn-bb90ab90\"><a class=\"wp-block-advgb-button_link advgbbtn-b40a695c-950a-48b0-866d-1aa82df72fa1\" href=\"https:\/\/remarksoftware.com\/support\/remark-test-grading-support\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>Get Support <\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"course\">Remark Classic OMR<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-scaled.png\" alt=\"\" class=\"wp-image-30445\" style=\"width:268px;height:auto\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-scaled.png 2560w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-300x300.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-1024x1024.png 1024w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-150x150.png 150w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-768x768.png 768w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-1536x1536.png 1536w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/01\/RCO-Logo-2048x2048.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared advgb-dyn-c19ea26c\"><a class=\"wp-block-advgb-button_link advgbbtn-1c1bf2bf-e6af-4b08-a32e-1f0662a3f7e2\" href=\"https:\/\/remarksoftware.com\/support\/remark-classic-omr-support\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>Get Support <\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Remark Classic OMR is our data collection product that works with traditional OMR scanners and forms. Visit the Remark Classic OMR support area for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-classic-omr-support\/software-maintenance\/\">Remark Classic OMR Software Maintenance Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/kb.remarksoftware.com\/?ht_kb_category=remark-classic-omr\">Remark Classic OMR Knowledgebase<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-classic-omr-support\/documentation\/\">Product Documentation and Tutorials<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-classic-omr-support\/product-updates\/\">Product Updates<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/products\/classic\/scanners\/\">Information on Forms and Scanners<\/a><\/li>\n\n\n\n<li>Much more&#8230;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"ballot\">Remark Web Survey<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center red-message\"><a href=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/11\/RWS-Sunset-Notice.pdf\"><strong><mark style=\"background-color:#cf2e2e\" class=\"has-inline-color has-white-color\">Important Information for Remark Web Survey Users!<\/mark><\/strong><\/a><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Remark Web Survey allows you to create web survey style forms and post them on your own web server, keeping you in charge of your important data! Visit the Remark Web Survey support area for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-web-survey-support\/software-maintenance\/\">Remark Web Survey Software Maintenance Policy<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/kb.remarksoftware.com\/?ht_kb_category=remark-web-survey\">Remark Web Survey Knowledgebase<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/remarksoftware.com\/support\/remark-web-survey-support\/documentation\/\">Product Documentation and Tutorials<\/a><\/li>\n\n\n\n<li>Web Hosting Information<\/li>\n\n\n\n<li>Much more&#8230;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-web-survey-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"482\" height=\"193\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2015\/06\/web-survey-1.jpg\" alt=\"\" class=\"wp-image-815\" style=\"width:230px;height:86px\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2015\/06\/web-survey-1.jpg 482w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2015\/06\/web-survey-1-300x120.jpg 300w\" sizes=\"auto, (max-width: 482px) 100vw, 482px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared advgb-dyn-9e47210f\"><a class=\"wp-block-advgb-button_link advgbbtn-189387c2-a851-4487-bc67-07f4db5b99c9\" href=\"https:\/\/remarksoftware.com\/support\/remark-web-survey-support\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>Get Support<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"surveys\">Additional Services Offered<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>In addition to supporting use of the products, contact the Remark Support Team for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom Training Classes<\/li>\n\n\n\n<li>Form Creation Services<\/li>\n\n\n\n<li>Form Template Creation Services<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-advgb-button alignnone is-style-squared advgb-dyn-862c5d53\"><a class=\"wp-block-advgb-button_link advgbbtn-d8d91255-a7e7-446b-94c9-d78b41fde719\" href=\"https:\/\/remarksoftware.com\/support\/remark-professional-services\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>More About Services <\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"350\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2019\/04\/Support-representative.jpg\" alt=\"Contact Support\" class=\"wp-image-8708\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2019\/04\/Support-representative.jpg 525w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2019\/04\/Support-representative-300x200.jpg 300w\" sizes=\"auto, (max-width: 525px) 100vw, 525px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"for-assistance-select-your-product-below-c49bc43f-1622-4cff-aa17-f1581fcbbd10\">For Assistance Select Your Product Below<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-office-omr-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-12-Support-Home1.png\" alt=\"\" class=\"wp-image-28997\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-12-Support-Home1.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/06\/ROO-12-Support-Home1-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-test-grading-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Support-Home-New-Iconb.png\" alt=\"\" class=\"wp-image-29936\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Support-Home-New-Iconb.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2025\/10\/RTG-Support-Home-New-Iconb-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-classic-omr-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/02\/Remark-Classic-Support-Home-New.png\" alt=\"\" class=\"wp-image-30539\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/02\/Remark-Classic-Support-Home-New.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2026\/02\/Remark-Classic-Support-Home-New-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><a href=\"https:\/\/remarksoftware.com\/support\/remark-web-survey-support\/\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2023\/04\/Remark-Web-Survey-Support-Home-w-Title.png\" alt=\"\" class=\"wp-image-22172\" srcset=\"https:\/\/remarksoftware.com\/wp-content\/uploads\/2023\/04\/Remark-Web-Survey-Support-Home-w-Title.png 300w, https:\/\/remarksoftware.com\/wp-content\/uploads\/2023\/04\/Remark-Web-Survey-Support-Home-w-Title-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow 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