ReadyReturns Asset Retrieval: New Features, Updates & Fixes

We're excited to share what's new with ReadyReturns Asset Retrieval!

🎉 New Feature

ReadyReturns x Jira Integration

ReadyReturns Asset Retrieval now integrates with Jira for seamless IT asset retrieval. QR codes are automatically created as part of your Jira workflow and sent via email or SMS.

No box, no label, no problem! Get your IT assets back with only a QR code!

Get it on the Atlassian Marketplace HERE

✨ ReadyReturns Asset Retrieval Improvements

We've made retrieving IT assets even faster:

HR Service Center: An optional phone number field now appears when "I do not have an address" is selected, which can be configured to trigger SMS Action Alerts to the worker

Action Alerts: New equipment return reminder Action Alerts can be configured to send a cadence of follow up reminders to employees who have not returned equipment

🐛 ReadyReturns Asset Retrieval Bug Fixes

Order Details: Fixed an issue that prevented the order details page from displaying when dates were missing