Fidel API release notes fidel.uk

New

The dashboard now supports dark mode. It follows your system preference automatically, or you can toggle it manually using the switch at the bottom of the sidebar.

New

You can now onboard, offboard, and reassign multiple MIDs at once using CSV bulk upload in the Fidel Dashboard.

Key highlights:

• Upload up to 250 MIDs per file
• Support for all MID actions: onboard, offboard, and reassign
• Downloadable CSV template to ensure correct formatting
• Track all requests in the MID Requests tab

To get started, navigate to your program's Merchant IDs tab and click Bulk Upload.

Documentation

• Bulk onboard MIDs: https://docs.fidelapi.com/docs/select/mid-management/#bulk-onboard-mids

New

We’ve made managing Merchant IDs (MIDs) easier. Onboard, off-board, and reassign MIDs directly via our API or the upgraded Fidel Dashboard, reducing manual effort and giving you full control.

🔧 New MID-Management API

You can now:

• List all MIDs onboarded to your programs

• Create MID requests for onboarding, off-boarding, and reassignments

Documentation:

• List MIDs: https://docs.fidelapi.com/docs/select/MIDs

• Create MID request: https://reference.fidel.uk/reference/create-mid-request#/

📊 Upgraded Dashboard

You can now:

• View all MIDs by card network and location

• Submit off-boarding and reassignment requests

• Track request statuses and see clear reasons for failures

Dashboard: https://dashboard.fidel.uk

🔄 Process Update

All MID requests should now go through the API or Dashboard. Support requests for these actions are no longer needed.

We have made updates affecting the visibility of certain network-specific data fields in transaction records going forward. Please find the details of the impacted fields below:

1. Scheme Field: Specific scheme data (e.g., Visa, Amex, Mastercard) will no longer be provided for Amex.
2. Network-Specific AuthCode/ApprovalCode Field: Network-specific approval codes, such as “amexApprovalCode” have been removed. However, the generic fields such as authCode and approvalCode will remain and continue to be available in the transaction object.
3. FirstNumbers Field: The first six digits of the PAN (Primary Account Number) are no longer displayed in the transaction object. These fields were previously visible in the transaction object received via API and on the Transactions tab of the Fidel Dashboard.

Improvement

We're happy to announce an enhancement to the offer approval process in Fidel API's content provider dashboard. With the introduction of a dedicated section for offer approvals, you can now efficiently manage and review publisher applications, making it easier than ever to approve and reject offers. This new approach eliminates the reliance on email-based approvals, ensuring a smoother and more streamlined experience for content providers.

Key Benefits

Simplified Approval Workflow: The new dedicated section in your content provider dashboard allows you to quickly identify which offers require your approval, streamlining the entire process. No more navigating through emails or dealing with inconsistent email communications.

Batch Approval/Rejection: You now have the ability to accept or reject multiple offers simultaneously, saving you valuable time and effort. With just a few clicks, you can efficiently manage a high volume of applications.

Improved User Access: The approval section is accessible to any user with appropriate access to your content provider account, eliminating the dependency on specific individuals for the approval process. This provides flexibility and ensures seamless continuity even when approvers change.

Enhanced Speed and Convenience: The removal of two-factor authentication (2FA) for each offer approval allows for a faster and more efficient workflow. You can now review and approve offers without the need for additional authentication steps, facilitating a smoother approval process.

How to take advantage of this feature:

1. Log in to your Content Provider account and locate the dedicated "Offers" section in your dashboard's navigation menu.

2. In the "Approval requests" section, you will find a list of offers that are pending your review. This list will include relevant details such as the publisher's name and program, offer details, and application date.

3. Take action on these requests by using the provided buttons to approve or reject the selected offers. You can also provide rejection reasons for improved communication with publishers.

4. Approved offers will seamlessly go live on the respective publisher's account.

We believe these enhancements to the offer approval process will greatly improve the efficiency and reliability of managing publisher applications via Fidel API. We hope you find these new features valuable and look forward to your feedback as we continue to refine our product.

If you have any questions or require assistance, please don't hesitate to reach out to our support team.

Improvement

We're excited to announce the implementation of query parameters on Fidel API's dashboard interface as well as on our Offer API endpoints, providing you with enhanced sorting and filtering capabilities across our main tools. With these new features, managing card-linked offers becomes even more convenient, allowing you to find the offers you're looking for quickly and efficiently.

Key Benefits

Streamlined Navigation: As the number of offers increases, sorting and filtering options help simplify the navigation process, making it easier for you to locate specific offers within the Requests, Upcoming, Live, and Expired tabs.

Improved Efficiency: By sorting and filtering offers based on various criteria, you can save time and effort, focusing on acting on the offers that are most relevant to your current needs and objectives.

How to take advantage of these features [dashboard]:

1. Log in to your Fidel API dashboard account. Once you're on the dashboard, locate the Offers section. You will find four main tabs: Requests, Upcoming, Live, and Expired.
2. To filter or sort through offers within a specific tab, use the default filters or add new ones using the dedicated buttons, or use the arrows next to each column name respectively. You can filter or sort offers based on criteria such as brand name, country, or any offer property, or columns by ascending or descending order.
3. After applying sorting or filtering options, the offers displayed in the interface will be updated according to your preferences. Take a moment to review the results and find the offers that match your criteria.
4. If you need to refine your search further, feel free to modify the sorting and filtering options until you find the desired offers.

How to take advantage of these features [API]:

Using your API keys provided on your account settings section of the dashboard, call the List offers endpoint, which the most relevant new query parameters to filter or sort, as follows:

Filter example: Live offers, in the UK, with activation enabled

https://api.fidel.uk/v1/offers?status=live&countryCode=GBR&activation=true

Sorting example: Sort live offers, from highest to lowest reward

https://api.fidel.uk/v1/offers?status=live&sort=reward&order=desc

Check our API Reference for the full list of query parameters allowed, and details on how to configure them

We hope you enjoy these new features and look forward to your continued feedback to further improve our services.

If you have any questions or require assistance, please don't hesitate to reach out to our support team.

Improvement

We're thrilled to announce the latest enhancements to our Offers Marketplace! With improved sorting, filtering, and brand search capabilities, finding your favourite offers has never been easier.

Here's what you can expect from our exciting update:

Find offers effortlessly: Our enhanced navigation allows you to search for offers by brand names, apply filters, and sort through relevant columns, making your search experience seamless.

Consistency across platforms: Although currently you're only able to enjoy the powerful capabilities on the Marketplace tab of the dashboard UI, we're working hard to bring these capabilities to a wider number of screens, as well as our API endpoints with query parameters, ensuring a consistent experience regardless of your preferred method of access.

Discover featured offers: Keep an eye out for offers with the 'Featured' tag, as they are now prominently displayed at the top of the list, ensuring you don't miss out on the best performing offers.

Stay up-to-date with the latest: By default, the Offers Marketplace UI now sorts offers by their created date, making it effortless to identify the newest additions to our marketplace.

We can't wait for you to explore these improvements and effortlessly discover the offers that excite you. Happy searching on our enhanced Offers Marketplace!

We value your feedback and invite you to explore these enhancements, as they're designed with your needs in mind. Your satisfaction is our top priority, and we are dedicated to providing you with a seamless and enjoyable browsing experience.

Currently, it is complicated to use the maxTransactionAmount property of the Create Offer endpoint and the Update Offer endpoint, because it requires some calculation and often leads to wrong values.

To simplify the offer creation, we will move away from using the maxTransactionAmount property, and use the maxRewardAmount property instead. For example, let's take an offer with a 10% reward and a transaction of £150. In this case, to limit the reward to £10 we need to set maxTransactionAmount to a value of £100, whereas we only need to set maxRewardAmount to £10 to limit the reward to £10.

To make this change effective, Fidel API will automatically migrate your data to use the maxRewardAmount property in every offer that was using maxTransactionAmount before. This will only update the numeric value while keeping the offers with the same flow.

From now on, any create or update action of an offer with the maxTransactionAmount property will be automatically converted to use the maxRewardAmount property instead.

You can find the complete documentation at https://fidel.uk/docs/offers and the API Reference at https://reference.fidel.uk/reference/create-offer

If you have any questions, please open a support ticket.

Improvement

Improvement

We're pleased to report on the release of a new feature on our Offers Marketplace, aimed at streamlining the offer approval process between content providers and our customers.

We've been closely monitoring your feedback and have noticed that in some cases, content providers may not respond promptly to offer approval requests, causing these requests to stay in Waiting for approval state for long periods of time.

To address this, we have developed an automatic revoke feature, which automatically revokes approval requests after 15 days without a response.

Here's how the auto-revoke feature will work:

• When customers request approval for an offer from one of our content providers, an email will be sent to them.
• If the content provider does not approve or reject the request within 15 days, the approval request will be automatically revoked and placed back in the Offers Marketplace.
• After the offer is made available, customers are able to trigger a new request for approval.

This new feature aims to:

• Enhance your experience by ensuring a more efficient approval process.
• Reduce the waiting time for unresponsive approval requests.
• Encourage partners to be more responsive, leading to better collaboration and alignment between all parties.

We're committed to continually improving our dashboard and providing you with the best possible experience.

We encourage you to try out this new feature and provide us with any feedback you may have.

Improvement

We're happy to announce that we've improved the way in which the status of offers on the marketplace are displayed for each program. This improvement allows customers to quickly understand which programs an offer can be added to, directly from the marketplace.

Feature Overview:

• Marketplace offers will appear on the marketplace until they have been added to all available programs.
• Customers will now see a new column showing the number of programs an offer has been added to, out of all the eligible programs (Figure 1).
• While exploring the offer specifics on the side panel, customers will have the ability to delve deeper into the status of an offer for each program by clicking on the new Programs field (Figure 2).
• Furthermore, customers will have access to a more detailed understanding of each status by selecting the Learn more button located atop the program details space (Figure 3).

Figure 1

Figure 2

Figure 3

How to Use:

To see these enhancements, navigate to your dashboard and click on the Offers tab. From there, navigate to the Marketplace tab where you'll find these updates.

Availability:

This feature is available for all customers with access to the Offers Marketplace.

Feedback & Support:

We'd love to hear your thoughts, and any suggestions you may have for future improvements. Please don't hesitate to reach out to our support team if you have any questions or require assistance.

Thank you for your continued support. We're committed to providing you with the best tools to help your team succeed!