Knowledge Base

Discount plan eligibility for NGO and non-profit

Rabbit Loader is available to all qualifying nonprofits, charities, or NGOs at a discounted rate. This article will help you to find out if your organization qualifies for it, and if yes, how to proceed further. Eligibility To be eligible for a Rabbit Loader Nonprofits account, an organization must meet the below criteria(s) in their […]

Plan upgrade, downgrade, and cancellation

This knowledge base article covers how one can make a plan upgrade, downgrade or cancel an active subscription. Upgrading plan Plan upgrades can directly be done from the Plans and Pricing page, or from the dashboard. On the RabbitLoader admin portal, please navigate to the Reports->Billing section->Upgrade Plan. This can be used to change the […]

Refund Policy

Thanks for purchasing at RabbitLoader. For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at https://rabbitloader.com. The terms “we,” “us,” and “our” refer to the Company. “You”, “client”, “customer”, “subscriber” refers to you, as a user of the service. The refund policy is in affect with […]