R2 Cloud Storage

1. Introduction

R2 Cloud Storage ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, WordPress plugin, and add-ons.

2. Information We Collect

Account Information

Name and email address when you create an account.
Password (stored securely using one-way hashing).
Billing information processed by Stripe (we do not store credit card numbers).

License Data

License keys and associated add-on purchases.
Domain name where a license is activated.

Usage Data

IP address and browser user agent for security purposes.
Pages visited and interactions on our website.
Session cookies for authentication.

3. How We Use Your Information

To create and manage your account.
To process purchases and deliver license keys.
To validate and verify add-on licenses.
To provide customer support.
To send transactional emails (purchase confirmations, license renewals).

4. Third-Party Services

We share data with the following third-party services only as necessary to operate our business:

Stripe — Payment processing. Stripe receives your billing details to process transactions. See Stripe's Privacy Policy.
Cloudflare — Our website and R2 storage are hosted on Cloudflare's infrastructure. See Cloudflare's Privacy Policy.

5. WordPress Plugin Data

The R2 Cloud Storage WordPress plugin communicates with our server only for license-related operations:

License activation: sends the license key, add-on slug, and site domain.
License deactivation: sends the license key and site domain.
Periodic license verification: sends the license key and site domain.

The plugin does not collect personal data from your WordPress site visitors. Media files are uploaded directly from your server to Cloudflare R2 — they never pass through our servers.

6. Data Retention

We retain your account data for as long as your account is active. Order and license records are kept for accounting and legal compliance purposes. You may request account deletion at any time by contacting us.

7. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure password hashing, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict the processing of your data.

9. Cookies

We use essential cookies to maintain authentication sessions and remember your language preference. We do not use third-party tracking or advertising cookies.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or email. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].