
One Day is a new education session in building a person-centred culture in senior living settings. This day-long, virtual training will equip long-term care team members to foster a more person-centred approach in their care provision and among their teams.
Why One Day?
- The course is unique because it was co-developed with people living and working in senior living settings, and subject matter experts in education, facilitation and culture change.
- The course is action-focused: Learners will identify four ways to immediately implement a person-centred approach to care in their work, and two ways to share this knowledge with their team. Learners will be provided with a hard copy or a digital copy of One Day Learner’s Action Plan for use during the course and to keep as a tool for success.

Modules
Introduction
- The Culture Change movement
- What is person-centred care and support
- Person-centred communication
Introduction to V.I.P.S.
- The impact of ageism and their unconscious biases
- The VIPS (values, individualized, perspective and social) framework
Meet the Very Important People
- The importance of valuing people, relationships and community in practice
- The power of communication
A Morning at Home
- Treating people as unique individuals in practice
- Incorporating life stories and important possessions into care and support
- Creating opportunities for meaningful engagement, regardless of ability
- Building belonging and supporting diversity at their long-term care home
Making the Most of Mealtimes
- Recognizing perspective in practice
- Using empathy to elevate care and support
- The perspective of a person living with dementia
- Advocating for residents
Community and Connectedness
- How to foster a supportive social environment in practice
- The importance of emotional intelligence in a person-centred culture
Making One Day Today
- Increasing a sense of belonging, safety, security and joy
Tomorrow and the Day After
- Creating an action plan for change
- Getting others on board
- Sharing person-centred practices
- Celebrating person-centred practices with teams
Acknowledgement
This curriculum is brought to you and owned by the Schlegel-UW Research Institute for Aging (RIA).
