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TRACK YOUR ORDER

Enter your email to track your order. You can also include your Order Code for faster lookup, then press the Track button.

Order Code(optional) Where do I find this?

Open A Support Ticket

#{{ trackdata.order.code }}

Your order is in production and cannot be automatically canceled. Please contact us for assistance. Your order is being shipped and can no longer be canceled. Please kindly wait for its arrival.

Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : paypalPayment.includes(trackdata.order.payment_type) ? "PAYPAL" : trackdata.order.payment_type }}

We and our partners are currently in a peak period, so some orders may experience delivery delays or slower status updates. Please rest assured that we’re doing our best to process and deliver your order as quickly as possible. Thank you for your patience and understanding. Estimated delivery times can be found here: https://printerval.com/shipping-delivery-n7.html

Order Placed

Packaging

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On The Road

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Delivered

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Order Activity

Shipping Company: {{ shipment.shipper.name }}

Shipping Code: {{ shipment.code }}

See all

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Products ({{ trackdata.order.items.length }})

Product

Price

Quantity

Sub total

{{ key }}: {{ value }}

Print Location: {{ getByField(printLocations, 'value', value).name }}

Made from: {{ value.toUpperCase() }}

Preview url: View

Print Location: {{ item.print_location_3d }}

Click here to download design file ({{ resolution }})

x{{ item.quantity }}

x{{ childItem.quantity }}

Shipping fee

Other fee

Design fee

Tips

Taxes

Discount

-{{ formatPrice(trackdata.order.discount, 0, false) }}

Amount

#{{ childOrder.code }}

Payment method: {{ stripePayment.includes(trackdata.order.payment_type) ? "STRIPE" : paypalPayment.includes(trackdata.order.payment_type) ? "PAYPAL" : trackdata.order.payment_type }}

Order Placed

Packaging

On The Road

{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'DELIVERING')) }}

Delivered

{{ convertFromGMT7ToUTC(getStatusTime(childOrder, 'FINISHED')) }}

Order Activity

Shipping Company: {{ shipment.shipper.name }}

Shipping Code: {{ shipment.code }}

See all

Products ({{ childOrder.items.length }})

Product

Price

Quantity

Sub total

{{ key }}: {{ value }}

Print Location: {{ getByField(printLocations, 'value', value).name }}

Made from: {{ value.toUpperCase() }}

Preview url: View

Print Location: {{ item.print_location_3d }}

Click here to download design file ({{ resolution }})

x{{ item.quantity }}

x{{ childItem.quantity }}

Shipping fee

Other fee

Design fee

Tips

Taxes

Discount

-{{ formatPrice(childOrder.discount, 0, false) }}

Amount

Billing Address

Full Name: {{ trackdata.order.attributes.customer_info.full_name }} Email: {{ trackdata.order.attributes.customer_info.email }} Phone Number: {{ trackdata.order.attributes.customer_info.phone }} Location: {{ getBillingLocation(trackdata) }} Address: {{ trackdata.order.billingAddress.address }} Zipcode: {{ trackdata.order.billingAddress.zip_code }}

Shipping Address

Full Name: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.name ? trackdata.order.attributes.gift_info.name : trackdata.order.attributes.customer_info.full_name }} Phone Number: {{ trackdata.order.attributes.gift_info && trackdata.order.attributes.gift_info.phone ? trackdata.order.attributes.gift_info.phone : trackdata.order.attributes.customer_info.phone }} Location: {{ getShippingLocation(trackdata) }} Address: {{ trackdata.order.delivery_address }} Address Line 2: {{ trackdata.order.optional_address }} Zipcode: {{ trackdata.order.zip_code }}

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Order Notes

Ticket Related

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