Pranay S. Patel

Senior Software Solution Engineer (Oct 2025 — present) · Software Solution Engineer (Jun 2022 — Sep 2025)

Forward-deployed engineer partnering directly with enterprise clients to design and deliver integrations for messaging and automation platforms (WhatsApp, Instagram, Web) handling millions of messages daily. Engineered fault-tolerant webhook pipelines with retry logic and async queues — reduced message delivery failures by 95%. Built analytics systems that cut manual reporting effort by 80%. Optimized server and database performance via query tuning and worker refactoring — 40% faster API responses, 30% lower infra load. Leading a team of 6 engineers.

Assistant Professor, Computer Engineering

Taught OS, Web Tech, Cloud Computing to 1000+ students. Supervised ML/DL research projects. Led digital transformation of the institute during COVID.

Assistant System Engineer

SAP-BI dashboards and ETL pipelines.

Developer-first content publishing API. Versioned REST API for creating, scheduling, and managing content. Node.js, TypeScript, PostgreSQL, Redis.

Volunteer work for Shri Swaminarayan Mandir (Karelibaug & Kundaldham) - web applications for event and temple management using Next.js, Nest.js and GraphQL.

Mobile-first accountability platform for students and administrators in a residential hostel. React, Node.js, PostgreSQL.

Retrieval-Augmented Generation chatbot integrating LLM-powered contextual retrieval for intelligent Q&A workflows.