“How do you Live in the Moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

About Us:

An exciting and novel opportunity to lead the opening and manage the clinical operations of a new long-term care home - built on the principles of person-centered emotion focused living - awaits you in the residential community of Cardinal Creek Residence in Orleans, just outside Ottawa, ON. 

Slated to open its doors in Summer 2026, Cardinal Creek Residence will welcome and become home to 224 residents from the neighbouring communities and the daily destination and inspiration for more than 400 team and community members.

About the Role:

As the Director of Care - Clinical you will role model and support a workplace where each other’s strengths are celebrated, individual aspirations are recognized and supported, and meaningful connections are made. 

We do this through meaningful interactions with Residents and Team Members - and with all those who frequent our community. The Director of Care - Clinical champions this approach and leads by example while being responsible for the daily clinical operations of the home, governance of resident care, and quality of life for all. 

This role will work hand in hand with the team of LTC experts employed by Responsive Health Management, the company opening and managing the home. The Director of Care - Clinical will report to the Executive Director of the home, and will be instrumental to many of the key opening initiatives and the ongoing success of the home.

Wage Rate:

The starting annual salary is $110,000. 

Vacancy: 

This is an existing vacancy.

What You Will Be Doing:

Responsibilities include but are not limited to:

Pre-opening

• Successfully execute the Ministry-approved occupancy plan and guide the clinical team through the pre-occupancy inspection requirements.
• Collaborate closely with the Responsive Support Office redevelopment team, and various stakeholders to coordinate the setup of the clinical programs and execute on the pre-opening plan.
• Initiate and facilitate development of strong relationships with a broad range of community and health system partners, to create a supportive eco-system for the new home.
• Lead the hire and formation of the clinical management team for the home - and instill our desired culture from the start.

Leadership & Strategic Planning

• Foster a supportive and responsive team environment ensuring a healthy, person-centered, emotion focused culture with a highly effective and cohesive team and  ensuring organizational goals and work requirements are consistently met.
• Collaborate with all stakeholders, the management team and Support Office team to execute the strategic priorities aligned with the home’s Vision, Mission and Values and set annual goals and objectives to achieve them.
• Communicate strategic directions clearly and concisely, driving organizational success and prioritizing resident-centered care.
• Participate in various external committees and task forces (e.g. Ontario Health/OLTCA/MLTC) influencing decision-making and policy direction related to clinical standards, new clinical programs and initiatives.

People Focus 

• Endorse the Butterfly Approach for persons living with dementia and an emotion based person centered culture across the entire community - championing meaningful interactions.
• Manage the care team resources , risk management, resident care, regulatory and clinical issues.
• Act as a key strategic partner to the Home, creating and maintaining internal and external community relationships, engaging stakeholders, representing and advocating in the best interest of the home, residents, staff and sector.

Clinical Operations 

• Maintain compliance with all applicable statutes, regulations, and government requirements through the consistent application and monitoring of policy and procedures, quality monitoring and facilitating improvement initiatives.
• Sustain high quality of care experience and outcomes through the consistent delivery of best practiced based, resident-focused programs and policies
  
• Manage the home’s clinical budget, provide insights, collaborate with the leadership team to ensure accuracy and alignment with organizational goals.

What We Offer:

• Competitive compensation package 
• Pre-opening milestones bonus opportunities 
• 24-hour access to our Employee and Family Assistance Program (EFAP)
• Wellness Program 
• Individualized professional development planning

What You Need to Know:

If you are interested in being the first to join the Cardinal Creek Residence team, please apply and submit your resume through our applicant tracking system for review. We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

 

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

The Retirement Homes Regulatory Authority (RHRA) is Ontario’s independent, not-for-profit regulator responsible for administering the Retirement Homes Act, 2010 (the Act) in the public interest. Its mandate is to enhance the safety, well-being, and protection of residents in the province’s licensed retirement homes by licensing and inspecting homes, overseeing compliance and enforcement, applying a risk-based regulatory approach, maintaining a public register, educating operators, residents, and the public, and advising government on sector trends, emerging issues, and policy considerations.
 
Reporting to the Board, the Chief Executive Officer & Registrar provides strategic, operational, and regulatory leadership to the RHRA. In the CEO capacity, this leader is accountable for organizational performance, financial stewardship, risk management, people leadership, operational effectiveness, and execution of the strategic plan. As Registrar under the Act, the incumbent also holds statutory accountability for regulatory decision-making, including licensing, compliance and enforcement, inspections, and other authorities that support resident protection and strengthen public trust and confidence in RHRA’s regulatory role. The CEO & Registrar supports and advises the Board, works closely with the Ministry through effective government relations, accountability reporting, and policy advice, and ensures the RHRA delivers resident-centred, data-informed outcomes in the public interest.

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

 

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

 

The Nurse Practitioner – Long Term Care Homes (NP) reports directly to the Centre Executive Director and the Director of Resident Care or Designate. 
 

The NP functions in an advanced practice nursing role to promote wellness and health promotion and to provide exemplary quality care through the application of advanced clinical and theoretical knowledge and skills.
 

The NP practices in a manner that reflects the Mission, Vision and Values of Yee Hong in compliance with the professional standards of nursing practice as defined by Yee Hong and the ED. Skills and knowledge from the professions of nursing, medicine and healthcare management are integrated within a broad framework of advanced practice. NP practice reflects a balance between interdisciplinary collaboration and autonomous practice.  The NP continuously seeks to improve care processes through the integration and evaluation of standards and feedback from physicians, staff, residents, their families, caregivers and volunteers.

 

The NP contributes to the quality of resident care through the component roles of advanced practitioner, educator, researcher and leader.  The NP is a member of the Yee Hong Centre Management Team and is expected to support the Nursing management team in performance and probationary reviews.
 

The emphasis on each of these separate aspects of the role may vary over time in response to the evolving priorities of Yee Hong Centre.   The NP is a critical member of the interprofessional team and will work collaboratively with the Medical Directors and attending physicians to optimize resident care. 

 

Accountabilities:

The NP practice may include primary responsibility for directing resident care through appropriate use of health care resources, co-coordinating and liaising with the resident care team throughout the continuum of care.

• Provide leadership, teaching and functional guidance to professional staff and other learners from the interprofessional group, including RNs, RPNs and PSWs.

• Participate in the development, implementation and evaluation of policies, procedures and protocols; develop and administer a resident care plan appropriate to resident needs, including advocacy and referral to external healthcare services.

• Proven ability to maintain confidentiality and ethics and to interpret and evaluate information in order to make appropriate clinical decisions.