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Changeset 3403219


Ignore:
Timestamp:
11/26/2025 10:36:42 AM (3 months ago)
Author:
userlike
Message:

Connect AI: adapt description and remove AAH screenshots

Location:
userlike
Files:
2 deleted
7 edited

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Unmodified
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  • userlike/trunk/readme.txt

    r3373716 r3403219  
    1 === Lime Connect – WordPress Live Chat plugin ===
     1=== Lime Connect (formerly Userlike) – WordPress Live Chat plugin ===
    22Contributors: zakx, userlike
    33Tags: live chat, messaging, ai support, ai chatbots, ai agents
    … …  
    1212== Description ==
    1313
    14 [Lime Connect](https://connect.lime-technologies.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.
     14[Lime Connect (formerly Userlike)](https://connect.lime-technologies.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.
    1515
    1616The plugin is free, easy to implement and lets you chat with your website visitors within minutes.
    1717
    18 = All-in-one Messaging =
    19 Lime Connect is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.
     18= AI-based customer messaging =
     19Lime Connect is a all-in-one messaging platform that helps companies reach their customers throughout the entire customer journey. Lime Connect combines all relevant channels, including website chat, WhatsApp, Instagram, Facebook, Telegram, email, Threema, and SMS, into a single solution. This ensures that conversations remain seamless and context-based and can be continued at any time.
    2020
    21 Lime Connect comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Lime Connect's chat tool allows conversations to take place in real time or pick up later.
     21Our holistic AI platform for autonomous customer service management, Connect AI, is at the heart of Lime Connect.
    2222
    23 To reach your customers outside of your website, Lime Connect offers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.
     23Connect AI combines AI agents that operate autonomously, an intelligent co-pilot for service teams, and powerful agent actions. These features automate customer service, reduce costs, and drastically shorten response times.
    2424
    25 With Lime Connect’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.
     25AI agents understand complex customer issues, make independent decisions, and execute actions in connected systems, such as CRMs and shop systems, from order inquiries to complaint processes. Up to 70% of all inquiries can be processed completely automatically.
     26
     27At the same time, the co-pilot helps employees work faster and more efficiently by summarizing contexts, suggesting answers, and providing relevant information.
    2628
    2729You can also connect external chatbot providers to Lime Connect via the chatbot API.
    … …  
    4042* Website Messenger that can be fully customized to your web design
    4143* Canned messages (chat macros) for common questions and scenarios to increase service efficiency
     44* Connect AI combines autonomous AI agents, an intelligent co-pilot, and powerful agentic actions into a central AI platform that automates customer service, executes workflows, and seamlessly connects systems
     45* WhatsApp marketing tool for sending targeted newsletters, offers, and updates to increase customer loyalty
    4246* Integrations with messaging apps such as WhatsApp, Facebook Messenger, Instagram, Telegram, Email, Threema and SMS
    4347* Share and receive various types of media, like images, videos, files and voice messages
    … …  
    4549* Live translation to chat seamlessly with international customers
    4650* Browser-based audio and video calls including screen sharing for complex inquiries or product demonstrations
    47 * AI Automation Hub that lets you create AI-chatbots, smart FAQs and contact form suggestions to automate your customer service
    4851* Chatbot API to connect existing chatbots to Lime Connect
    4952* Analytics to measure live chat performance and service quality
    … …  
    107110
    1081111. Bring modern messaging to your website
    109 2. Automate the right way
    110 3. Support customers on their preferred channel
    111 4. Your shared messaging inbox
    112 5. Easily switch from video to chat
    113 6. Built and hosted in Germany
    114 7. Lime Connects AI Automation Hub
    115 8. Embrace the future of AI customer support
     1122. Support customers on their preferred channel
     1133. Your shared messaging inbox
     1144. Easily switch from video to chat
     1155. Built and hosted in Germany
     1166. Embrace the future of AI customer support
     1177. Mobile app: stay connected on the go
    116118
    117119== Changelog ==
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