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Changeset 3386664


Ignore:
Timestamp:
10/29/2025 08:25:22 PM (5 months ago)
Author:
lenochat
Message:

Docs: add Credits section to readme. Keep stable tag 1.0.0

Location:
lenochat
Files:
2 edited

Legend:

Unmodified
Added
Removed

  • lenochat/tags/1.0.0/readme.txt

    r3385339 r3386664  
    1515== Description ==
    1616
    17 **✨ LenoChat is an all-in-one customer experience solution — combining live chat, chatbot, AI-powered Copilot, and multichannel messaging in one simple tool.**
     17**LenoChat – AI Live Chat, Copilot & Multichannel Messaging**
    1818
    19 **LenoChat** is the easiest way to connect with your customers — wherever they are. Whether you're a small business, online store, or growing team, LenoChat brings all your conversations into one clean, AI-powered inbox.
     19**LenoChat** is an all-in-one customer experience solution — combining **Live Chat**, **Smart AI Agent**, **AI Copilot**, and **Multichannel Messaging** in one simple tool.
    2020
    21 = ✅ Key Features =
     21Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
    2222
    23 * **Multi-Channel Messaging** – Manage chats from your website, WhatsApp, Instagram, and Facebook — all in one place. 
    24 * **AI-Powered Assistance** – Let our built-in AI suggest replies, saving you time and improving response quality. 
    25 * **Real-Time Support** – See what customers are typing as they type, enabling faster, more personalised responses. 
    26 * **Customisable Chat Widget** – Match your brand with customisable colors, logos, and greetings. 
    27 * **Team Collaboration** – Add team members to handle customer inquiries efficiently. 
    28 * **Operating Hours Control** – Set your chat availability to manage customer expectations and team workload.
     23---
    2924
    30 = 💡 Why Choose LenoChat? =
     25**🤖 Smart AI Agent & Copilot**
    3126
    32 * **User-Friendly Interface** – Designed for simplicity, so you can focus on your customers, not the software. 
    33 * **No Unnecessary Features** – Includes only what you need — no clutter, no complexity. 
    34 * **Affordable Pricing** – Start with our free plan, which includes all core features. Upgrade as your business grows.
     27* **Smart AI Agent:** Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.
     28* **Knowledge-Based AI Replies:** Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).
     29* **Instant References:** Every AI response includes clickable source links so customers can see exactly where the answer came from.
     30* **AI Copilot for Agents:** Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending.
     31Your team replies faster, more accurately, and always in the right voice.
    3532
    36 = 📱 Mobile Apps for a Convenient Live Chat =
     33---
    3734
    38 Available on mobile: 
    39 * **iOS**
    40 * **Android**
     35**✅ Key Features**
     36
     37* **Multi-Channel Messaging:** Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.
     38* **Real-Time Support:** See what customers are typing before they hit send, allowing faster and more personalised responses.
     39* **Customisable Chat Widget:** Match your brand with your own colours, logo, and greetings.
     40* **Team Collaboration:** Add agents and assign chats seamlessly.
     41* **Operating Hours Control:** Set your business hours and automatically manage offline messages.
     42
     43---
     44
     45**💡 Why Choose LenoChat**
     46
     47* **Smart + Simple:** AI-powered, yet designed for anyone to use.
     48* **Built for Businesses of All Sizes:** From solo entrepreneurs to growing teams.
     49* **Affordable & Transparent:** Start free with all essential features. Upgrade anytime for advanced AI tools.
     50
     51---
     52
     53**📱 Mobile Apps**
     54
     55Stay connected anywhere with **LenoChat Mobile** for:
     56
     57* iOS
     58* Android
     59
     60---
     61
     62**LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.**
    4163
    4264== Frequently Asked Questions ==
    4365
    44 = What is LenoChat? = 
    45 LenoChat is an all-in-one customer communication platform that helps you chat with your website visitors in real time. It includes live chat, a smart AI Copilot & Leno AI Agent (Chatbot), and integrations with popular channels like WhatsApp, Instagram, and Facebook — all in one simple dashboard.
     66= What is LenoChat? =
     67LenoChat is an all-in-one live chat and AI customer support platform that combines **human live chat**, **AI agent automation**, and **AI Copilot assistance** in one simple tool. It helps businesses manage all customer messages from their website, WhatsApp, Instagram, and Facebook — in one clean, AI-powered inbox.
    4668
    47 = Who should use LenoChat? = 
    48 LenoChat is perfect for: 
    49 * Small to medium-sized businesses 
    50 * E-commerce store owners 
    51 * Customer support teams 
    52 * Freelancers or solo entrepreneurs 
    53 Basically, anyone who wants to offer fast, friendly, and professional support — without complicated tools.
     69= Who should use LenoChat? =
     70LenoChat is designed for **businesses and teams of all sizes** who want to deliver fast, personalised, and intelligent customer support. It’s perfect for:
    5471
    55 = Do I need coding skills to use the LenoChat WordPress plugin? = 
    56 **Not at all!** LenoChat is built for everyone — no technical knowledge needed. Just install the plugin and your chat widget will be live in minutes.
     72* 🏬 **Online stores and e-commerce brands** wanting to manage all customer messages in one place
     73* 🧑‍💻 **Startups and growing teams** that need affordable, scalable chat and AI tools
     74* 🧠 **Customer support and sales teams** looking to boost productivity with AI Copilot assistance
     75* 🤝 **Agencies and service providers** who manage multiple client websites or channels
     76* 💼 **Freelancers and solo founders** who want to look professional and respond faster
    5777
    58 = What social media channels can I connect to LenoChat? = 
    59 You can connect: 
    60 * **WhatsApp**
    61 * **Instagram**
    62 * **Facebook Messenger**
     78Basically, anyone who wants to provide smart, human-like, and AI-powered customer conversations — without complex setup or extra tools.
    6379
    64 All messages from these channels will appear in one shared inbox alongside your website chats.
     80= Do I need coding skills to use the LenoChat WordPress plugin? =
     81No coding required! Simply install the plugin, connect your account, and your chat widget will appear on your WordPress site in minutes.
    6582
    66 = Can I use LenoChat for free? = 
    67 Yes! LenoChat offers a generous **free plan** with all core features included. See our [pricing page](https://www.lenochat.com/pricing/) for details.
     83= What social media channels can I connect to LenoChat? =
     84You can connect **WhatsApp**, **Instagram**, and **Facebook Messenger** to manage all your customer conversations in one place.
    6885
    69 = Does LenoChat work on mobile? = 
    70 Yes — LenoChat has mobile apps with push notifications (iOS & Android) so you can chat with customers from anywhere.
     86= Can I use LenoChat for free? =
     87Yes! The **Free Plan** includes:
    7188
    72 = Can I customise the chat widget to match my brand? = 
    73 Absolutely. You can change colours, greetings, logos, and even set your business hours — all from your LenoChat dashboard.
     89* ✅ **Unlimited live chat conversations** with your website visitors
     90* 💬 **50 one-off AI conversations** (shared between AI Agent and AI Copilot)
     91
     92You can **upgrade anytime** to add more AI conversations and access premium features.
     93
     94= Can I customise the chat widget to match my brand? =
     95Absolutely! You can personalise your chat widget with your **logo**, **brand colours**, **greeting message**, and **tone** to perfectly match your website’s design.
     96
     97= What is the AI Copilot? =
     98AI Copilot helps your support team respond faster by suggesting replies in real time.
     99It also lets you **rephrase** or **adjust tone** (casual, friendly, professional, etc.) before sending — keeping your responses consistent and on brand.
     100
     101= How does the Smart AI Agent work? =
     102The AI Agent automatically replies to customer questions using your connected knowledge sources (e.g. help articles, FAQs, uploaded docs). If it cannot answer, it seamlessly **hands over the chat to a human agent**. Each AI response includes **instant reference links** so customers can see exactly where the answer came from.
     103
     104= Does LenoChat store customer data securely? =
     105Yes. All customer messages and data are **encrypted and securely stored**, following industry-standard privacy and compliance practices.
    74106
    75107== Screenshots ==
    76 1. LenoChat Admin Panel
    77 2. LenoChat Widget (initial)
    78 3. LenoChat Widget (conversation)
     1081. LenoChat
     1092. LenoChat
     1103. LenoChat
    79111
    80112== Changelog ==
    … …  
    88120== Privacy Policy ==
    89121LenoChat respects user privacy. For more information, visit our [Privacy Policy](https://www.lenochat.com/privacy-policy/).
     122
     123== Credits ==
     124LenoChat is developed and maintained by the LenoChat Team.
     125For partnership or support inquiries, visit [Contact Us - LenoChat](https://www.lenochat.com/contact-us/)

  • lenochat/trunk/readme.txt

    r3385339 r3386664  
    1515== Description ==
    1616
    17 **✨ LenoChat is an all-in-one customer experience solution — combining live chat, chatbot, AI-powered Copilot, and multichannel messaging in one simple tool.**
     17**LenoChat – AI Live Chat, Copilot & Multichannel Messaging**
    1818
    19 **LenoChat** is the easiest way to connect with your customers — wherever they are. Whether you're a small business, online store, or growing team, LenoChat brings all your conversations into one clean, AI-powered inbox.
     19**LenoChat** is an all-in-one customer experience solution — combining **Live Chat**, **Smart AI Agent**, **AI Copilot**, and **Multichannel Messaging** in one simple tool.
    2020
    21 = ✅ Key Features =
     21Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
    2222
    23 * **Multi-Channel Messaging** – Manage chats from your website, WhatsApp, Instagram, and Facebook — all in one place. 
    24 * **AI-Powered Assistance** – Let our built-in AI suggest replies, saving you time and improving response quality. 
    25 * **Real-Time Support** – See what customers are typing as they type, enabling faster, more personalised responses. 
    26 * **Customisable Chat Widget** – Match your brand with customisable colors, logos, and greetings. 
    27 * **Team Collaboration** – Add team members to handle customer inquiries efficiently. 
    28 * **Operating Hours Control** – Set your chat availability to manage customer expectations and team workload.
     23---
    2924
    30 = 💡 Why Choose LenoChat? =
     25**🤖 Smart AI Agent & Copilot**
    3126
    32 * **User-Friendly Interface** – Designed for simplicity, so you can focus on your customers, not the software. 
    33 * **No Unnecessary Features** – Includes only what you need — no clutter, no complexity. 
    34 * **Affordable Pricing** – Start with our free plan, which includes all core features. Upgrade as your business grows.
     27* **Smart AI Agent:** Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.
     28* **Knowledge-Based AI Replies:** Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).
     29* **Instant References:** Every AI response includes clickable source links so customers can see exactly where the answer came from.
     30* **AI Copilot for Agents:** Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending.
     31Your team replies faster, more accurately, and always in the right voice.
    3532
    36 = 📱 Mobile Apps for a Convenient Live Chat =
     33---
    3734
    38 Available on mobile: 
    39 * **iOS**
    40 * **Android**
     35**✅ Key Features**
     36
     37* **Multi-Channel Messaging:** Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.
     38* **Real-Time Support:** See what customers are typing before they hit send, allowing faster and more personalised responses.
     39* **Customisable Chat Widget:** Match your brand with your own colours, logo, and greetings.
     40* **Team Collaboration:** Add agents and assign chats seamlessly.
     41* **Operating Hours Control:** Set your business hours and automatically manage offline messages.
     42
     43---
     44
     45**💡 Why Choose LenoChat**
     46
     47* **Smart + Simple:** AI-powered, yet designed for anyone to use.
     48* **Built for Businesses of All Sizes:** From solo entrepreneurs to growing teams.
     49* **Affordable & Transparent:** Start free with all essential features. Upgrade anytime for advanced AI tools.
     50
     51---
     52
     53**📱 Mobile Apps**
     54
     55Stay connected anywhere with **LenoChat Mobile** for:
     56
     57* iOS
     58* Android
     59
     60---
     61
     62**LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.**
    4163
    4264== Frequently Asked Questions ==
    4365
    44 = What is LenoChat? = 
    45 LenoChat is an all-in-one customer communication platform that helps you chat with your website visitors in real time. It includes live chat, a smart AI Copilot & Leno AI Agent (Chatbot), and integrations with popular channels like WhatsApp, Instagram, and Facebook — all in one simple dashboard.
     66= What is LenoChat? =
     67LenoChat is an all-in-one live chat and AI customer support platform that combines **human live chat**, **AI agent automation**, and **AI Copilot assistance** in one simple tool. It helps businesses manage all customer messages from their website, WhatsApp, Instagram, and Facebook — in one clean, AI-powered inbox.
    4668
    47 = Who should use LenoChat? = 
    48 LenoChat is perfect for: 
    49 * Small to medium-sized businesses 
    50 * E-commerce store owners 
    51 * Customer support teams 
    52 * Freelancers or solo entrepreneurs 
    53 Basically, anyone who wants to offer fast, friendly, and professional support — without complicated tools.
     69= Who should use LenoChat? =
     70LenoChat is designed for **businesses and teams of all sizes** who want to deliver fast, personalised, and intelligent customer support. It’s perfect for:
    5471
    55 = Do I need coding skills to use the LenoChat WordPress plugin? = 
    56 **Not at all!** LenoChat is built for everyone — no technical knowledge needed. Just install the plugin and your chat widget will be live in minutes.
     72* 🏬 **Online stores and e-commerce brands** wanting to manage all customer messages in one place
     73* 🧑‍💻 **Startups and growing teams** that need affordable, scalable chat and AI tools
     74* 🧠 **Customer support and sales teams** looking to boost productivity with AI Copilot assistance
     75* 🤝 **Agencies and service providers** who manage multiple client websites or channels
     76* 💼 **Freelancers and solo founders** who want to look professional and respond faster
    5777
    58 = What social media channels can I connect to LenoChat? = 
    59 You can connect: 
    60 * **WhatsApp**
    61 * **Instagram**
    62 * **Facebook Messenger**
     78Basically, anyone who wants to provide smart, human-like, and AI-powered customer conversations — without complex setup or extra tools.
    6379
    64 All messages from these channels will appear in one shared inbox alongside your website chats.
     80= Do I need coding skills to use the LenoChat WordPress plugin? =
     81No coding required! Simply install the plugin, connect your account, and your chat widget will appear on your WordPress site in minutes.
    6582
    66 = Can I use LenoChat for free? = 
    67 Yes! LenoChat offers a generous **free plan** with all core features included. See our [pricing page](https://www.lenochat.com/pricing/) for details.
     83= What social media channels can I connect to LenoChat? =
     84You can connect **WhatsApp**, **Instagram**, and **Facebook Messenger** to manage all your customer conversations in one place.
    6885
    69 = Does LenoChat work on mobile? = 
    70 Yes — LenoChat has mobile apps with push notifications (iOS & Android) so you can chat with customers from anywhere.
     86= Can I use LenoChat for free? =
     87Yes! The **Free Plan** includes:
    7188
    72 = Can I customise the chat widget to match my brand? = 
    73 Absolutely. You can change colours, greetings, logos, and even set your business hours — all from your LenoChat dashboard.
     89* ✅ **Unlimited live chat conversations** with your website visitors
     90* 💬 **50 one-off AI conversations** (shared between AI Agent and AI Copilot)
     91
     92You can **upgrade anytime** to add more AI conversations and access premium features.
     93
     94= Can I customise the chat widget to match my brand? =
     95Absolutely! You can personalise your chat widget with your **logo**, **brand colours**, **greeting message**, and **tone** to perfectly match your website’s design.
     96
     97= What is the AI Copilot? =
     98AI Copilot helps your support team respond faster by suggesting replies in real time.
     99It also lets you **rephrase** or **adjust tone** (casual, friendly, professional, etc.) before sending — keeping your responses consistent and on brand.
     100
     101= How does the Smart AI Agent work? =
     102The AI Agent automatically replies to customer questions using your connected knowledge sources (e.g. help articles, FAQs, uploaded docs). If it cannot answer, it seamlessly **hands over the chat to a human agent**. Each AI response includes **instant reference links** so customers can see exactly where the answer came from.
     103
     104= Does LenoChat store customer data securely? =
     105Yes. All customer messages and data are **encrypted and securely stored**, following industry-standard privacy and compliance practices.
    74106
    75107== Screenshots ==
    76 1. LenoChat Admin Panel
    77 2. LenoChat Widget (initial)
    78 3. LenoChat Widget (conversation)
     1081. LenoChat
     1092. LenoChat
     1103. LenoChat
    79111
    80112== Changelog ==
    … …  
    88120== Privacy Policy ==
    89121LenoChat respects user privacy. For more information, visit our [Privacy Policy](https://www.lenochat.com/privacy-policy/).
     122
     123== Credits ==
     124LenoChat is developed and maintained by the LenoChat Team.
     125For partnership or support inquiries, visit [Contact Us - LenoChat](https://www.lenochat.com/contact-us/)
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