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Changeset 3372315


Ignore:
Timestamp:
10/03/2025 11:15:00 AM (3 months ago)
Author:
tijmensmit
Message:

FAQ Update

File:
1 edited

Legend:

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Added
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  • wp-store-locator/trunk/readme.txt

    r3372305 r3372315  
    7575
    7676== Frequently Asked Questions ==
    77 
    78 = How do I add the store locator to a page? =
    79 
    80 Add this [shortcode](https://wpstorelocator.co/document/shortcodes/) [wpsl] to the page where you want to display the store locator.
    81 
    82 = Oops! Something went wrong =
    83 
    84 You can fix this by setting the [browser](https://wpstorelocator.co/document/configure-wp-store-locator/#google-maps-api) key on the settings page.
    85 
    86 = There are weird characters in the search results, how do I remove them? =
    87 
    88 This is most likely caused by a plugin like W3 Total Cache that tried to minify the HTML output on the store locator page. You can fix this by excluding the store locator from being minified on the settings page of the caching plugin you're using. In W3 Total Cache this is done by going to Minify -> Advanced -> Never minify the following pages, and fill in the page you don't want to have minified. So if your store locator is used on mydomain.com/store-locator, then fill in 'store-locator'.
    89 
    90 = Can I use different markers for category or individual store locations? =
    91 
    92 How to use custom markers is described [here](https://wpstorelocator.co/document/use-custom-markers/), you can also only use [different markers](https://wpstorelocator.co/document/use-custom-markers/) for a few locations, or just for the [categories](https://wpstorelocator.co/document/set-unique-category-markers/).
    93 
    94 = The map doesn't display properly. It's either broken in half or doesn't load at all. =
    95 
    96 Make sure you have defined a start point for the map under settings -> Map Settings.
    97 
    98 = The map doesn't work anymore after installing the latest update =
    99 
    100 If you use a caching plugin, or a service like Cloudflare, then make sure to flush the cache.
    101 
    102 = I can't dismiss the pop up asking me to join the mailing list, how do I fix this? =
    103 
    104 There is probably a JS error in the WP Admin area that prevents the pop up from being dismissed. Try for a second to switch back to a default WP theme, disable all other plugins, and then try to dismiss the newsletter pop up again.
    105 
    106 = Why does it show the location I searched for in the wrong country? =
    107 
    108 Some location names exist in more then one country, and Google will guess which one you mean. This can be fixed by setting the correct 'Map Region' on the settings page -> API Settings.
    109 
    110 = The store locator doesn't load, it only shows the number 1? =
    111 
    112 This is most likely caused by your theme using ajax navigation ( the loading of content without reloading the page ), or a conflict with another plugin. Try to disable the ajax navigation in the theme settings, or deactivate the plugin that enables it to see if that solves the problem.
    113 
    114 If you don't use ajax navigation, but do see the number 1 it's probably a conflict with another plugin. Try to disable the plugins one by one to see if one of them is causing a conflict.
    115 
    116 If you find a plugin or theme that causes a conflict, please report it on the [support page](http://wordpress.org/support/plugin/wp-store-locator).
    117 
    118 > You can find the full documentation [here](https://wpstorelocator.co/documentation/).
    119 
    12077= Where do I report security bugs found in this plugin? =
    12178Please report security bugs found in the source code of the WP Store Locator plugin through the [Patchstack Vulnerability Disclosure Program](https://patchstack.com/database/vdp/dd3fdc38-66c5-4e80-ae86-96da0e63f2ba). The Patchstack team will assist you with verification, CVE assignment, and notify the developers of this plugin.
     79
     80= How do I add the store locator to a page? =
     81
     82Add this [shortcode](https://wpstorelocator.co/document/shortcodes/) [wpsl] to the page where you want to display the store locator.
     83
     84= Oops! Something went wrong =
     85
     86You can fix this by setting the [browser](https://wpstorelocator.co/document/configure-wp-store-locator/#google-maps-api) key on the settings page.
     87
     88= There are weird characters in the search results, how do I remove them? =
     89
     90This is most likely caused by a plugin like W3 Total Cache that tried to minify the HTML output on the store locator page. You can fix this by excluding the store locator from being minified on the settings page of the caching plugin you're using. In W3 Total Cache this is done by going to Minify -> Advanced -> Never minify the following pages, and fill in the page you don't want to have minified. So if your store locator is used on mydomain.com/store-locator, then fill in 'store-locator'.
     91
     92= Can I use different markers for category or individual store locations? =
     93
     94How to use custom markers is described [here](https://wpstorelocator.co/document/use-custom-markers/), you can also only use [different markers](https://wpstorelocator.co/document/use-custom-markers/) for a few locations, or just for the [categories](https://wpstorelocator.co/document/set-unique-category-markers/).
     95
     96= The map doesn't display properly. It's either broken in half or doesn't load at all. =
     97
     98Make sure you have defined a start point for the map under settings -> Map Settings.
     99
     100= The map doesn't work anymore after installing the latest update =
     101
     102If you use a caching plugin, or a service like Cloudflare, then make sure to flush the cache.
     103
     104= I can't dismiss the pop up asking me to join the mailing list, how do I fix this? =
     105
     106There is probably a JS error in the WP Admin area that prevents the pop up from being dismissed. Try for a second to switch back to a default WP theme, disable all other plugins, and then try to dismiss the newsletter pop up again.
     107
     108= Why does it show the location I searched for in the wrong country? =
     109
     110Some location names exist in more then one country, and Google will guess which one you mean. This can be fixed by setting the correct 'Map Region' on the settings page -> API Settings.
     111
     112= The store locator doesn't load, it only shows the number 1? =
     113
     114This is most likely caused by your theme using ajax navigation ( the loading of content without reloading the page ), or a conflict with another plugin. Try to disable the ajax navigation in the theme settings, or deactivate the plugin that enables it to see if that solves the problem.
     115
     116If you don't use ajax navigation, but do see the number 1 it's probably a conflict with another plugin. Try to disable the plugins one by one to see if one of them is causing a conflict.
     117
     118If you find a plugin or theme that causes a conflict, please report it on the [support page](http://wordpress.org/support/plugin/wp-store-locator).
     119
     120> You can find the full documentation [here](https://wpstorelocator.co/documentation/).
    122121
    123122== Screenshots ==
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