Changeset 3359809
- Timestamp:
- 09/11/2025 12:02:42 PM (6 months ago)
- Location:
- userlike
- Files:
-
- 3 edited
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tags/2.3/readme.txt (modified) (10 diffs)
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tags/2.4/readme.txt (modified) (10 diffs)
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trunk/readme.txt (modified) (10 diffs)
Legend:
- Unmodified
- Added
- Removed
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userlike/tags/2.3/readme.txt
r3359803 r3359809 1 1 === Userlike – WordPress Live Chat plugin === 2 2 Contributors: zakx, userlike 3 Tags: userlike, live chat, messaging, ai support, ai chatbots , lime connect3 Tags: userlike, live chat, messaging, ai support, ai chatbots 4 4 Requires at least: 3.3 5 5 Tested up to: 6.8.2 … … 10 10 == Description == 11 11 12 [ Lime Connect](https://connect.lime-technologies.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.12 [Userlike](https://www.userlike.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 13 13 14 14 The plugin is free, easy to implement and lets you chat with your website visitors within minutes. 15 15 16 16 = All-in-one Messaging = 17 Lime Connectis an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.17 Userlike is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey. 18 18 19 Lime Connect comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Lime Connect's chat tool allows conversations to take place in real time or pick up later.19 Userlike comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Userlike's chat tool allows conversations to take place in real time or pick up later. 20 20 21 To reach your customers outside of your website, Lime Connectoffers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.21 To reach your customers outside of your website, Userlike offers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 22 22 23 With Lime Connect’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.23 With Userlike’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time. 24 24 25 You can also connect external chatbot providers to Lime Connectvia the chatbot API.25 You can also connect external chatbot providers to Userlike via the chatbot API. 26 26 27 = Why Lime Connect? =27 = Why Userlike? = 28 28 29 Lime Connectis the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.29 Userlike is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany. 30 30 31 Lime Connect is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Lime Connect.31 Userlike is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Userlike. 32 32 33 Lime Connectis a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.33 Userlike is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation. 34 34 35 35 = Features = … … 44 44 * Browser-based audio and video calls including screen sharing for complex inquiries or product demonstrations 45 45 * AI Automation Hub that lets you create AI-chatbots, smart FAQs and contact form suggestions to automate your customer service 46 * Chatbot API to connect existing chatbots to Lime Connect46 * Chatbot API to connect existing chatbots to Userlike 47 47 * Analytics to measure live chat performance and service quality 48 48 * Server and hosting in Germany … … 53 53 = Pricing = 54 54 55 The Lime Connect chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Lime Connect’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team.55 The Userlike chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Userlike’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team. 56 56 Paid plans are available from $90 per month, including access to messaging apps such WhatsApp, 4+ chat agent seats, 4 widgets and powerful service features for professional chat support in a team. 57 57 58 58 = Case studies = 59 59 60 Learn more about how [Hermes](https:// connect.lime-technologies.com/en/blog/hermes-conversational-commerce-en/), [Toyota](https://connect.lime-technologies.com/en/blog/whatsapp-case-study-toyota/) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Lime Connectto generate more leads, reduce service costs and build long-term customer relationships.60 Learn more about how [Hermes](https://www.userlike.com/en/blog/hermes-conversational-commerce-en), [Toyota](https://www.userlike.com/en/blog/whatsapp-case-study-toyota) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Userlike to generate more leads, reduce service costs and build long-term customer relationships. 61 61 62 62 == Frequently Asked Questions == 63 63 64 = With which browsers is Lime Connectcompatible? =65 The Lime ConnectDashboard is HTML5 compatible and uses the latest web technologies.64 = With which browsers is Userlike compatible? = 65 The Userlike Dashboard is HTML5 compatible and uses the latest web technologies. 66 66 67 Lime Connectsupports the following browsers:67 Userlike supports the following browsers: 68 68 69 69 The last two versions of Safari … … 74 74 75 75 = What happens when I’m not online? = 76 When you’re not online, you can decide between a set of behaviors for Lime Connect’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Lime Connect’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times.76 When you’re not online, you can decide between a set of behaviors for Userlike’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Userlike’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times. 77 77 78 78 = Do I need a credit card to sign up? = … … 80 80 81 81 = What will happen after the trial? = 82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Lime Connectis right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial.82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Userlike is right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial. 83 83 84 84 = Do you offer chatbots? = 85 Yes! You can create AI-based chatbots directly in Lime Connector integrate your own chatbot via the chatbot API.85 Yes! You can create AI-based chatbots directly in Userlike or integrate your own chatbot via the chatbot API. 86 86 87 = Can I use Lime Connecton my mobile phone? =88 For your customers, Lime Connect also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Lime Connecton your desktop.87 = Can I use Userlike on my mobile phone? = 88 For your customers, Userlike also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Userlike on your desktop. 89 89 90 90 … … 92 92 93 93 1. Log in to your WordPress admin, then click on "Add New" under the "Plugins" menu. 94 2. Search for the Lime Connectplugin, install it, and activate it.95 3. Go to "Settings" and paste in your Lime Connect Widget Secret. You'll find your Widget Secret in the [Lime Connect Dashboard](https://app.userlike.com/#/settings/channel/web/website) – in the "Install" tab click on "Javascript widget code".94 2. Search for the Userlike plugin, install it, and activate it. 95 3. Go to "Settings" and paste in your Userlike Widget Secret. You'll find your Widget Secret in the Userlike Dashboard under "Config" – "Widgets" in the "Install" tab, then click on "[Credentials for Applications](https://www.userlike.com/en/dashboard/config/chat_widget/edit/default#install-credentials)". 96 96 4. Remember to save your settings... 97 5. Congratulations! The Lime ConnectChat Widget is now visible on your WordPress site and you can start chatting! 🚀97 5. Congratulations! The Userlike Chat Widget is now visible on your WordPress site and you can start chatting! 🚀 98 98 99 Note: You will need a Lime Connectaccount:100 Create one for free [here](https:// connect.lime-technologies.com/).99 Note: You will need a Userlike account: 100 Create one for free [here](https://www.userlike.com/). 101 101 102 102 [youtube https://www.youtube.com/watch?v=AIlGh5qkbDA] … … 110 110 5. Easily switch from video to chat 111 111 6. Built and hosted in Germany 112 7. Lime Connects AI Automation Hub112 7. Userlikes AI Automation Hub 113 113 8. Embrace the future of AI customer support 114 114 115 115 == Changelog == 116 116 117 117 118 = 2.3 = … … 162 163 163 164 = 1.2 = 164 * Updated for new Lime ConnectAPI (you'll only need your secret now)165 * Updated for new Userlike API (you'll only need your secret now) 165 166 * Removed dependency on cURL support 166 167 … … 173 174 == Upgrade Notice == 174 175 = 1.3 = 175 This version uses the new Lime ConnectAPI host, enabling faster changes to your chat widget. Update recommended.176 This version uses the new Userlike API host, enabling faster changes to your chat widget. Update recommended. 176 177 177 178 = 1.2 = 178 This version uses the new Lime Connect API enabling you to use the new Lime Connectfeatures. Update recommended.179 This version uses the new Userlike API enabling you to use the new Userlike features. Update recommended. -
userlike/tags/2.4/readme.txt
r3359803 r3359809 1 1 === Userlike – WordPress Live Chat plugin === 2 2 Contributors: zakx, userlike 3 Tags: userlike, live chat, messaging, ai support, ai chatbots 3 Tags: userlike, live chat, messaging, ai support, ai chatbots, lime connect 4 4 Requires at least: 3.3 5 5 Tested up to: 6.8.2 … … 10 10 == Description == 11 11 12 [ Userlike](https://www.userlike.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.12 [Lime Connect](https://connect.lime-technologies.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 13 13 14 14 The plugin is free, easy to implement and lets you chat with your website visitors within minutes. 15 15 16 16 = All-in-one Messaging = 17 Userlikeis an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.17 Lime Connect is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey. 18 18 19 Userlike comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Userlike's chat tool allows conversations to take place in real time or pick up later.19 Lime Connect comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Lime Connect's chat tool allows conversations to take place in real time or pick up later. 20 20 21 To reach your customers outside of your website, Userlikeoffers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.21 To reach your customers outside of your website, Lime Connect offers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 22 22 23 With Userlike’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.23 With Lime Connect’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time. 24 24 25 You can also connect external chatbot providers to Userlikevia the chatbot API.25 You can also connect external chatbot providers to Lime Connect via the chatbot API. 26 26 27 = Why Userlike? =27 = Why Lime Connect? = 28 28 29 Userlikeis the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.29 Lime Connect is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany. 30 30 31 Userlike is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Userlike.31 Lime Connect is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Lime Connect. 32 32 33 Userlikeis a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.33 Lime Connect is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation. 34 34 35 35 = Features = … … 44 44 * Browser-based audio and video calls including screen sharing for complex inquiries or product demonstrations 45 45 * AI Automation Hub that lets you create AI-chatbots, smart FAQs and contact form suggestions to automate your customer service 46 * Chatbot API to connect existing chatbots to Userlike46 * Chatbot API to connect existing chatbots to Lime Connect 47 47 * Analytics to measure live chat performance and service quality 48 48 * Server and hosting in Germany … … 53 53 = Pricing = 54 54 55 The Userlike chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Userlike’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team.55 The Lime Connect chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Lime Connect’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team. 56 56 Paid plans are available from $90 per month, including access to messaging apps such WhatsApp, 4+ chat agent seats, 4 widgets and powerful service features for professional chat support in a team. 57 57 58 58 = Case studies = 59 59 60 Learn more about how [Hermes](https:// www.userlike.com/en/blog/hermes-conversational-commerce-en), [Toyota](https://www.userlike.com/en/blog/whatsapp-case-study-toyota) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Userliketo generate more leads, reduce service costs and build long-term customer relationships.60 Learn more about how [Hermes](https://connect.lime-technologies.com/en/blog/hermes-conversational-commerce-en/), [Toyota](https://connect.lime-technologies.com/en/blog/whatsapp-case-study-toyota/) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Lime Connect to generate more leads, reduce service costs and build long-term customer relationships. 61 61 62 62 == Frequently Asked Questions == 63 63 64 = With which browsers is Userlikecompatible? =65 The UserlikeDashboard is HTML5 compatible and uses the latest web technologies.64 = With which browsers is Lime Connect compatible? = 65 The Lime Connect Dashboard is HTML5 compatible and uses the latest web technologies. 66 66 67 Userlikesupports the following browsers:67 Lime Connect supports the following browsers: 68 68 69 69 The last two versions of Safari … … 74 74 75 75 = What happens when I’m not online? = 76 When you’re not online, you can decide between a set of behaviors for Userlike’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Userlike’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times.76 When you’re not online, you can decide between a set of behaviors for Lime Connect’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Lime Connect’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times. 77 77 78 78 = Do I need a credit card to sign up? = … … 80 80 81 81 = What will happen after the trial? = 82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Userlikeis right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial.82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Lime Connect is right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial. 83 83 84 84 = Do you offer chatbots? = 85 Yes! You can create AI-based chatbots directly in Userlikeor integrate your own chatbot via the chatbot API.85 Yes! You can create AI-based chatbots directly in Lime Connect or integrate your own chatbot via the chatbot API. 86 86 87 = Can I use Userlikeon my mobile phone? =88 For your customers, Userlike also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Userlikeon your desktop.87 = Can I use Lime Connect on my mobile phone? = 88 For your customers, Lime Connect also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Lime Connect on your desktop. 89 89 90 90 … … 92 92 93 93 1. Log in to your WordPress admin, then click on "Add New" under the "Plugins" menu. 94 2. Search for the Userlikeplugin, install it, and activate it.95 3. Go to "Settings" and paste in your Userlike Widget Secret. You'll find your Widget Secret in the Userlike Dashboard under "Config" – "Widgets" in the "Install" tab, then click on "[Credentials for Applications](https://www.userlike.com/en/dashboard/config/chat_widget/edit/default#install-credentials)".94 2. Search for the Lime Connect plugin, install it, and activate it. 95 3. Go to "Settings" and paste in your Lime Connect Widget Secret. You'll find your Widget Secret in the [Lime Connect Dashboard](https://app.userlike.com/#/settings/channel/web/website) – in the "Install" tab click on "Javascript widget code". 96 96 4. Remember to save your settings... 97 5. Congratulations! The UserlikeChat Widget is now visible on your WordPress site and you can start chatting! 🚀97 5. Congratulations! The Lime Connect Chat Widget is now visible on your WordPress site and you can start chatting! 🚀 98 98 99 Note: You will need a Userlikeaccount:100 Create one for free [here](https:// www.userlike.com/).99 Note: You will need a Lime Connect account: 100 Create one for free [here](https://connect.lime-technologies.com/). 101 101 102 102 [youtube https://www.youtube.com/watch?v=AIlGh5qkbDA] … … 110 110 5. Easily switch from video to chat 111 111 6. Built and hosted in Germany 112 7. Userlikes AI Automation Hub112 7. Lime Connects AI Automation Hub 113 113 8. Embrace the future of AI customer support 114 114 … … 165 165 166 166 = 1.2 = 167 * Updated for new UserlikeAPI (you'll only need your secret now)167 * Updated for new Lime Connect API (you'll only need your secret now) 168 168 * Removed dependency on cURL support 169 169 … … 176 176 == Upgrade Notice == 177 177 = 1.3 = 178 This version uses the new UserlikeAPI host, enabling faster changes to your chat widget. Update recommended.178 This version uses the new Lime Connect API host, enabling faster changes to your chat widget. Update recommended. 179 179 180 180 = 1.2 = 181 This version uses the new Userlike API enabling you to use the new Userlikefeatures. Update recommended.181 This version uses the new Lime Connect API enabling you to use the new Lime Connect features. Update recommended. -
userlike/trunk/readme.txt
r3359803 r3359809 1 1 === Userlike – WordPress Live Chat plugin === 2 2 Contributors: zakx, userlike 3 Tags: userlike, live chat, messaging, ai support, ai chatbots 3 Tags: userlike, live chat, messaging, ai support, ai chatbots, lime connect 4 4 Requires at least: 3.3 5 5 Tested up to: 6.8.2 … … 10 10 == Description == 11 11 12 [ Userlike](https://www.userlike.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.12 [Lime Connect](https://connect.lime-technologies.com/en/) is the leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 13 13 14 14 The plugin is free, easy to implement and lets you chat with your website visitors within minutes. 15 15 16 16 = All-in-one Messaging = 17 Userlikeis an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.17 Lime Connect is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey. 18 18 19 Userlike comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Userlike's chat tool allows conversations to take place in real time or pick up later.19 Lime Connect comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Lime Connect's chat tool allows conversations to take place in real time or pick up later. 20 20 21 To reach your customers outside of your website, Userlikeoffers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS.21 To reach your customers outside of your website, Lime Connect offers integrations with popular messaging apps such as WhatsApp, Facebook, Instagram, Telegram, Email, Threema and SMS. 22 22 23 With Userlike’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.23 With Lime Connect’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time. 24 24 25 You can also connect external chatbot providers to Userlikevia the chatbot API.25 You can also connect external chatbot providers to Lime Connect via the chatbot API. 26 26 27 = Why Userlike? =27 = Why Lime Connect? = 28 28 29 Userlikeis the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.29 Lime Connect is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany. 30 30 31 Userlike is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Userlike.31 Lime Connect is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Lime Connect. 32 32 33 Userlikeis a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.33 Lime Connect is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation. 34 34 35 35 = Features = … … 44 44 * Browser-based audio and video calls including screen sharing for complex inquiries or product demonstrations 45 45 * AI Automation Hub that lets you create AI-chatbots, smart FAQs and contact form suggestions to automate your customer service 46 * Chatbot API to connect existing chatbots to Userlike46 * Chatbot API to connect existing chatbots to Lime Connect 47 47 * Analytics to measure live chat performance and service quality 48 48 * Server and hosting in Germany … … 53 53 = Pricing = 54 54 55 The Userlike chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Userlike’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team.55 The Lime Connect chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Lime Connect’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team. 56 56 Paid plans are available from $90 per month, including access to messaging apps such WhatsApp, 4+ chat agent seats, 4 widgets and powerful service features for professional chat support in a team. 57 57 58 58 = Case studies = 59 59 60 Learn more about how [Hermes](https:// www.userlike.com/en/blog/hermes-conversational-commerce-en), [Toyota](https://www.userlike.com/en/blog/whatsapp-case-study-toyota) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Userliketo generate more leads, reduce service costs and build long-term customer relationships.60 Learn more about how [Hermes](https://connect.lime-technologies.com/en/blog/hermes-conversational-commerce-en/), [Toyota](https://connect.lime-technologies.com/en/blog/whatsapp-case-study-toyota/) and [Titus](https://www.youtube.com/watch?v=jPup9vEqaww&list=PLCDyk-Wom8jyjOi9RiagBMPo66_HH4hXT&index=1) are working with Lime Connect to generate more leads, reduce service costs and build long-term customer relationships. 61 61 62 62 == Frequently Asked Questions == 63 63 64 = With which browsers is Userlikecompatible? =65 The UserlikeDashboard is HTML5 compatible and uses the latest web technologies.64 = With which browsers is Lime Connect compatible? = 65 The Lime Connect Dashboard is HTML5 compatible and uses the latest web technologies. 66 66 67 Userlikesupports the following browsers:67 Lime Connect supports the following browsers: 68 68 69 69 The last two versions of Safari … … 74 74 75 75 = What happens when I’m not online? = 76 When you’re not online, you can decide between a set of behaviors for Userlike’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Userlike’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times.76 When you’re not online, you can decide between a set of behaviors for Lime Connect’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Lime Connect’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times. 77 77 78 78 = Do I need a credit card to sign up? = … … 80 80 81 81 = What will happen after the trial? = 82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Userlikeis right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial.82 During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Lime Connect is right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial. 83 83 84 84 = Do you offer chatbots? = 85 Yes! You can create AI-based chatbots directly in Userlikeor integrate your own chatbot via the chatbot API.85 Yes! You can create AI-based chatbots directly in Lime Connect or integrate your own chatbot via the chatbot API. 86 86 87 = Can I use Userlikeon my mobile phone? =88 For your customers, Userlike also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Userlikeon your desktop.87 = Can I use Lime Connect on my mobile phone? = 88 For your customers, Lime Connect also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Lime Connect on your desktop. 89 89 90 90 … … 92 92 93 93 1. Log in to your WordPress admin, then click on "Add New" under the "Plugins" menu. 94 2. Search for the Userlikeplugin, install it, and activate it.95 3. Go to "Settings" and paste in your Userlike Widget Secret. You'll find your Widget Secret in the Userlike Dashboard under "Config" – "Widgets" in the "Install" tab, then click on "[Credentials for Applications](https://www.userlike.com/en/dashboard/config/chat_widget/edit/default#install-credentials)".94 2. Search for the Lime Connect plugin, install it, and activate it. 95 3. Go to "Settings" and paste in your Lime Connect Widget Secret. You'll find your Widget Secret in the [Lime Connect Dashboard](https://app.userlike.com/#/settings/channel/web/website) – in the "Install" tab click on "Javascript widget code". 96 96 4. Remember to save your settings... 97 5. Congratulations! The UserlikeChat Widget is now visible on your WordPress site and you can start chatting! 🚀97 5. Congratulations! The Lime Connect Chat Widget is now visible on your WordPress site and you can start chatting! 🚀 98 98 99 Note: You will need a Userlikeaccount:100 Create one for free [here](https:// www.userlike.com/).99 Note: You will need a Lime Connect account: 100 Create one for free [here](https://connect.lime-technologies.com/). 101 101 102 102 [youtube https://www.youtube.com/watch?v=AIlGh5qkbDA] … … 110 110 5. Easily switch from video to chat 111 111 6. Built and hosted in Germany 112 7. Userlikes AI Automation Hub112 7. Lime Connects AI Automation Hub 113 113 8. Embrace the future of AI customer support 114 114 … … 165 165 166 166 = 1.2 = 167 * Updated for new UserlikeAPI (you'll only need your secret now)167 * Updated for new Lime Connect API (you'll only need your secret now) 168 168 * Removed dependency on cURL support 169 169 … … 176 176 == Upgrade Notice == 177 177 = 1.3 = 178 This version uses the new UserlikeAPI host, enabling faster changes to your chat widget. Update recommended.178 This version uses the new Lime Connect API host, enabling faster changes to your chat widget. Update recommended. 179 179 180 180 = 1.2 = 181 This version uses the new Userlike API enabling you to use the new Userlikefeatures. Update recommended.181 This version uses the new Lime Connect API enabling you to use the new Lime Connect features. Update recommended.
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