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Changeset 3314365


Ignore:
Timestamp:
06/19/2025 08:02:41 AM (10 months ago)
Author:
weblicas
Message:

Updated readme.txt – improved feature descriptions and FAQ section

File:
1 edited

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  • wbl-chat/trunk/readme.txt

    r3314206 r3314365  
    2929== Frequently Asked Questions ==
    3030
    31 = Is the licence really free? = 
    32 Yes. The *Free* tier renews every month with 2 500 messages and no credit-card request. When you outgrow it you can upgrade, but that’s optional.
     31= Is WBL Chat free to use? = 
     32Yes. The plugin includes a free demo mode that works instantly after installation — no setup or payment required. Demo mode includes a 3-day trial with 50 messages. You can upgrade anytime by entering a valid license key.
    3333
    34 = Does the plugin phone home? = 
    35 Only two outbound calls – both required for the chat service (see **External services** below).
     34= Does WBL Chat work with WooCommerce? = 
     35Absolutely. WBL Chat can detect product names, prices, descriptions, and categories automatically. It’s fully compatible with WooCommerce stores.
    3636
    37 = Where are conversations saved? = 
    38 `/wp-content/uploads/wblchat/conversations.txt` (rotatable). Emails are stored in `emails.txt` if you enable “Email Required?”.
     37= Where are chat messages and emails stored? = 
     38All messages and emails are saved securely in `.txt` format on your own server. You can view or download them from the WBL Chat > Logs section in your WordPress dashboard.
    3939
    40 = Can I change the “Powered by Weblicas” credit? = 
    41 Not in the free tier (Guideline #11 allows a developer credit). White-label is included in Pro.
     40= Can I collect customer emails before starting a chat? = 
     41Yes. You can enable the “E-mail Required?” option in the settings. Visitors will be prompted to enter their email before chatting.
     42
     43= Can I customize the chat widget design? = 
     44Yes. You can change the chat icon, color scheme, position, text content, and even the font — all from the admin panel without writing code.
     45
     46= Does WBL Chat support other languages? = 
     47WBL Chat is fully translatable and includes `.po/.mo` files. You can also customize chatbot prompts in your preferred language.
     48
    4249
    4350== Screenshots ==
    … …  
    49565. Admin → Color & text customization
    5057
    51 == External services ==
     58== Woocommerce WBL Chat Features ==
    5259
    53 This plugin contacts **WBL Software API** to operate. All requests are over HTTPS.
     60WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors.
    5461
    55 | Endpoint | Purpose | Data sent | When |
    56 |----------|---------|-----------|------|
    57 | `https://weblicas.com/wp-json/wbl/v1/use` | Validate license & decrement quota | *License key*, *site domain*, *chat message* | Every user message |
    58 | `https://weblicas.com/wp-json/wbl/v1/info` | Show quota/expiry in dashboard | *License key*, *site domain* | When you open **WBL Chat → Setup** |
    59 | `https://weblicas.com/openai-proxy.php` | Proxy request to OpenAI (keeps your key server-side) | *System prompt* + *chat history* | Every user message |
     62The plugin works seamlessly with WooCommerce. It automatically detects product names, displays their prices and descriptions, and turns them into clickable links right within the chat.
    6063
    61 * Service host: <https://weblicas.com> 
    62 * Terms of Service: <https://weblicas.com/terms> 
    63 * Privacy Policy: <https://weblicas.com/privacy> 
     64✨ **Why Choose WBL Chat?**
    6465
    65 No analytics, tracking cookies or advertising pixels are used.
     66- 🌐 **AI-Powered Conversations** 
     67  Every message is processed using OpenAI, allowing your chatbot to respond intelligently and naturally – just like a real sales assistant.
     68
     69- 🛒 **WooCommerce Product Recognition** 
     70  The chatbot detects product names mentioned in chat and shows the relevant price, description, and category with a direct product link.
     71
     72- 🎨 **Fully Customizable Design** 
     73  Adjust chat icon, colors, font, and window position to match your brand with just a few clicks.
     74
     75- 📨 **Email Capture & Logging System** 
     76  Optionally ask users for their email before starting a chat. All emails and conversations are safely saved as `.txt` files for review.
     77
     78- 💬 **Quick Start Questions** 
     79  Set up to 3 pre-defined questions to let users quickly engage with the chatbot and boost interaction.
     80
     81- 💾 **Conversation History Logging** 
     82  All chat sessions are stored in the admin panel and can be downloaded for customer support, marketing, or analysis.
     83
     84- 🚀 **Easy Setup, No Coding Needed** 
     85  The plugin works out of the box in demo mode. Test it instantly, and when you're ready, enter your OpenAI API key to unlock full features.
     86
     87- 🔒 **Privacy-Friendly & Secure** 
     88  WBL Chat does not use any tracking scripts, cookies, or third-party analytics. Chat data is stored locally and never sent to ad platforms.
     89
     90---
     91
     92**Who is it for?**
     93- WooCommerce store owners
     94- Niche businesses, bloggers, educators, consultants
     95- Anyone who wants faster, smarter customer support
     96
     97With WBL Chat, your website doesn't just sell—it communicates intelligently, supports your visitors, and builds trust with every interaction.
     98
    6699
    67100== Changelog ==
    … …  
    77110
    78111= 1.0.2 – 2025-05-10 = 
    79 * UI polish, font-size variable, “typing…” indicator 
     112* UI polish, font-size variable
    80113* Product-name autolink improved (handles diacritics)
    81114
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