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Changeset 3251481


Ignore:
Timestamp:
03/06/2025 06:32:12 AM (13 months ago)
Author:
palscode
Message:

Updating readme/assets from GitHub

Location:
support-genix-lite
Files:
2 edited

Legend:

Unmodified
Added
Removed

  • support-genix-lite/tags/1.4.11/readme.txt

    r3251452 r3251481  
    2424A few helpful links here to get started 👇
    2525
    26 [🔎 Learn More](https://supportgenix.com/) | [📄 Documentation](https://supportgenix.com/docs/) | [📍 Roadmaps](https://supportgenix.com/roadmaps/) | [🚀 Explore Pro](https://supportgenix.com/pricing/)
    27 
    28 == Video Tutorial ==
     26🔎 [Learn More](https://supportgenix.com/) | 📄 [Documentation](https://supportgenix.com/docs/) | 📍 [Roadmaps](https://supportgenix.com/roadmaps/) | 🚀 [Explore Pro](https://supportgenix.com/pricing/)
     27
     28== ▶️ Video Tutorial ==
    2929
    3030Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.
    … …  
    3232[youtube https://www.youtube.com/watch?v=O_qX3Bi5YN4]
    3333
    34 == Free Features ==
    35 
    36 **Unlimited Tickets**
    37 **Unlimited Agents**
    38 **Unlimited Customers**
    39 **Custom Ticket Fields**
    40 **Ticket Categories**
    41 **Agent Roles & Permissions**
    42 **Filters & Sorting**
    43 **Email Notifications**
    44 **Saved Replies**
    45 **Ticket Status**
    46 **Fully Responsive Design**
    47 **Translation Ready**
    48 **WPML Compatibility**
    49 
    50 == Pro Features ==
    51 
    52 **Email to Ticket Conversion**
    53 **WhatsApp Integration**
    54 **Slack Integration**
    55 **Webhook Integration (Incoming & Outgoing)**
    56 **Performance Insights & Reports**
    57 **Ticket Tagging System**
    58 **Weekend & Holiday Settings**
    59 **Ticket Hotlink Sharing**
    60 **Auto Close Inactive Tickets**
    61 **Login with Google & Envato**
    62 **Envato Marketplace Integration**
    63 **WooCommerce Integration**
    64 **Easy Digital Downloads (EDD) Integration**
    65 **FluentCRM Integration**
    66 **Tutor LMS Integration**
    67 **BetterDocs Integration**
     34== ❤️ Free Features ==
     35
     36* Unlimited Tickets
     37* Unlimited Agents
     38* Unlimited Customers
     39* Custom Ticket Fields
     40* Ticket Categories
     41* Agent Roles & Permissions
     42* Filters & Sorting
     43* Email Notifications
     44* Saved Replies
     45* Ticket Status
     46* Fully Responsive Design
     47* Translation Ready
     48* WPML Compatibility
     49
     50== 🔥 Pro Features ==
     51
     52* Email to Ticket Conversion
     53* WhatsApp Integration
     54* Slack Integration
     55* Webhook Integration (Incoming & Outgoing)
     56* Performance Insights & Reports
     57* Ticket Tagging System
     58* Weekend & Holiday Settings
     59* Ticket Hotlink Sharing
     60* Auto Close Inactive Tickets
     61* Login with Google & Envato
     62* Envato Marketplace Integration
     63* WooCommerce Integration
     64* Easy Digital Downloads (EDD) Integration
     65* FluentCRM Integration
     66* Tutor LMS Integration
     67* BetterDocs Integration
    6868
    6969**👉 [Explore Pro](https://supportgenix.com/pricing/)**
    7070
    71 == Why Businesses Choose Support Genix ==
     71== 🤝 Why Businesses Choose Support Genix ==
    7272
    7373**🚀 Effortless Ticket Management**
    … …  
    8383Keep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.
    8484
    85 == Support Genix Lite Features ==
    86 
    87 **Unlimited Tickets** - Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.
    88 **Unlimited Agents** - Add as many agents as needed to support your team’s growth, with no restrictions on user access.
    89 **Unlimited Customers** - Serve an unlimited number of customers, allowing your business to grow without support system limitations.
    90 **Custom Ticket Fields** - Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.
    91 **Ticket Categories** - Organize tickets by category, helping your team prioritize and manage support requests more efficiently.
    92 **Agent Roles & Permissions** - Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.
    93 **Filters & Sorting** - Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.
    94 **Email Notifications** - Get instant email notifications for every new ticket and update, ensuring you never miss an important request.
    95 **Saved Replies** - Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.
    96 **Ticket Status** - Track ticket progress with customizable status labels like "New," "In Progress," and "Closed."
    97 **Fully Responsive Design** - Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.
    98 **Translation Ready** - Reach customers worldwide with a translation-ready plugin, supporting any language for global teams.
    99 **WPML Compatibility** - Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.
    100 
    101 == Premium Features (Support Genix Pro) ==
    102 
    103 **Email to Ticket** - Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input.
    104 **Webhook Integration** - Integrate with external services like Slack, HubSpot, and more, improving communication and automating ticket updates.
    105 **Tags** - Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries.
    106 **Performance Insights & Reports** - Gain deeper insights into your support management performance with comprehensive reports and analytics to measure efficiency.
    107 **Weekend & Holiday Settings** - Set special hours for weekends and holidays, ensuring smooth support management during off hours.
    108 **Ticket Hotlink** - Quickly access ticket details with hotlinks, making navigation and management faster and more efficient.
    109 **Auto Close Ticket** - Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized.
    110 **Login with Google & Envato** - Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access.
    111 **Priority Support** - Get priority support from our team of experts.
     85== ❤️ Support Genix Lite Features ==
     86
     87**✅ Unlimited Tickets** - Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.
     88**✅ Unlimited Agents** - Add as many agents as needed to support your team’s growth, with no restrictions on user access.
     89**✅ Unlimited Customers** - Serve an unlimited number of customers, allowing your business to grow without support system limitations.
     90**✅ Custom Ticket Fields** - Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.
     91**✅ Ticket Categories** - Organize tickets by category, helping your team prioritize and manage support requests more efficiently.
     92**✅ Agent Roles & Permissions** - Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.
     93**✅ Filters & Sorting** - Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.
     94**✅ Email Notifications** - Get instant email notifications for every new ticket and update, ensuring you never miss an important request.
     95**✅ Saved Replies** - Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.
     96**✅ Ticket Status** - Track ticket progress with customizable status labels like "New," "In Progress," and "Closed."
     97**✅ Fully Responsive Design** - Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.
     98**✅ Translation Ready** - Reach customers worldwide with a translation-ready plugin, supporting any language for global teams.
     99**✅ WPML Compatibility** - Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.
     100
     101== 🔥 Premium Features (Support Genix Pro) ==
     102
     103**✅ Email to Ticket** - Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input.
     104**✅ Webhook Integration** - Integrate with external services like Slack, HubSpot, and more, improving communication and automating ticket updates.
     105**✅ Tags** - Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries.
     106**✅ Performance Insights & Reports** - Gain deeper insights into your support management performance with comprehensive reports and analytics to measure efficiency.
     107**✅ Weekend & Holiday Settings** - Set special hours for weekends and holidays, ensuring smooth support management during off hours.
     108**✅ Ticket Hotlink** - Quickly access ticket details with hotlinks, making navigation and management faster and more efficient.
     109**✅ Auto Close Ticket** - Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized.
     110**✅ Login with Google & Envato** - Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access.
     111**✅ Priority Support** - Get priority support from our team of experts.
    112112
    113113More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!
    … …  
    115115**👉 [Explore Pro](https://supportgenix.com/pricing/)**
    116116
    117 == Powerful Integrations Available in Support Genix Pro ==
     117== ⚡ Powerful Integrations Available in Support Genix Pro ==
    118118
    119119Supercharge your support system with seamless connections to the tools you already use! From instantly verifying purchase codes to seamlessly communicating with customers on your favorite tools, these integrations make managing customer queries faster, smarter, and more efficient than ever before. 🚀
    120120
    121 **Connect Your Digital Marketplace**
    122 
    123 **Envato Marketplace Integration** - Easily verify purchase codes from Envato, ThemeForest, and CodeCanyon, streamlining support for digital product customers.
    124 
    125 **Reach Customers Wherever They Are**
    126 
    127 **WhatsApp Integration** - Support customers on WhatsApp with automatic ticket creation, enabling seamless customer service directly through the plugin.
    128 **Slack Integration** - Stay connected with real-time ticket updates via Slack, keeping your support management team informed and enhancing collaboration.
    129 
    130 **Seamless eCommerce Support**
    131 
    132 **WooCommerce Integration** - Easily manage WooCommerce customer queries and orders directly within Support Genix for a smoother experience.
    133 **EDD Integration** - Simplify support for digital product sales with Easy Digital Downloads integration, offering smoother ticket management.
    134 
    135 **Amplify Your Marketing & Learning Tools**
    136 
    137 **FluentCRM Integration** - Connect Support Genix with FluentCRM, enabling efficient CRM management of customer relations and communications directly from your CRM.
    138 **Tutor LMS Integration** - Simplify your learning management system’s support ticketing with Tutor LMS integration, managing tickets for students, courses, and instructors in one place.
    139 
    140 **Reduce Ticket Volume Automatically**
    141 
    142 **BetterDocs Integration** - Empower customers to solve their own problems with an integrated knowledge base that suggests relevant articles before tickets are created.
     121**🛒 Connect Your Digital Marketplace**
     122
     123**✅ Envato Marketplace Integration** - Easily verify purchase codes from Envato, ThemeForest, and CodeCanyon, streamlining support for digital product customers.
     124
     125**💬 Reach Customers Wherever They Are**
     126
     127**✅ WhatsApp Integration** - Support customers on WhatsApp with automatic ticket creation, enabling seamless customer service directly through the plugin.
     128**✅ Slack Integration** - Stay connected with real-time ticket updates via Slack, keeping your support management team informed and enhancing collaboration.
     129
     130**💡 Seamless eCommerce Support**
     131
     132**✅ WooCommerce Integration** - Easily manage WooCommerce customer queries and orders directly within Support Genix for a smoother experience.
     133**✅ EDD Integration** - Simplify support for digital product sales with Easy Digital Downloads integration, offering smoother ticket management.
     134
     135**🎯 Amplify Your Marketing & Learning Tools**
     136
     137**✅ FluentCRM Integration** - Connect Support Genix with FluentCRM, enabling efficient CRM management of customer relations and communications directly from your CRM.
     138**✅ Tutor LMS Integration** - Simplify your learning management system’s support ticketing with Tutor LMS integration, managing tickets for students, courses, and instructors in one place.
     139
     140**📉 Reduce Ticket Volume Automatically**
     141
     142**✅ BetterDocs Integration** - Empower customers to solve their own problems with an integrated knowledge base that suggests relevant articles before tickets are created.
    143143
    144144Each integration works flawlessly out of the box, with no complicated setup or technical expertise needed. With these powerful connections, your team can work more efficiently, and your customers get a smooth, hassle-free support experience that increases overall customer satisfaction.
    … …  
    1511511. Install that plugin via your WordPress dashboard
    1521522. Then activate the plugin
    153 3. Access your new support center from the '**Support Genix**' menu item in your dashboard
     1533. Access your new support center from the **Support Genix** menu item in your dashboard
    154154
    155155
    … …  
    225225* Added: Feature to display the latest response intro in the ticket list.
    226226* Added: REST API in Portal, replacing Ajax for enhanced compatibility.
    227 * Fixed: Various minor issues to ensure better functionality and reliability.
     227* Fixed: Several minor issues to ensure enhanced functionality and better user experience.
    228228
    229229= Version: 1.4.6 - Date: 05 January, 2025 =

  • support-genix-lite/trunk/readme.txt

    r3251452 r3251481  
    2424A few helpful links here to get started 👇
    2525
    26 [🔎 Learn More](https://supportgenix.com/) | [📄 Documentation](https://supportgenix.com/docs/) | [📍 Roadmaps](https://supportgenix.com/roadmaps/) | [🚀 Explore Pro](https://supportgenix.com/pricing/)
    27 
    28 == Video Tutorial ==
     26🔎 [Learn More](https://supportgenix.com/) | 📄 [Documentation](https://supportgenix.com/docs/) | 📍 [Roadmaps](https://supportgenix.com/roadmaps/) | 🚀 [Explore Pro](https://supportgenix.com/pricing/)
     27
     28== ▶️ Video Tutorial ==
    2929
    3030Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.
    … …  
    3232[youtube https://www.youtube.com/watch?v=O_qX3Bi5YN4]
    3333
    34 == Free Features ==
    35 
    36 **Unlimited Tickets**
    37 **Unlimited Agents**
    38 **Unlimited Customers**
    39 **Custom Ticket Fields**
    40 **Ticket Categories**
    41 **Agent Roles & Permissions**
    42 **Filters & Sorting**
    43 **Email Notifications**
    44 **Saved Replies**
    45 **Ticket Status**
    46 **Fully Responsive Design**
    47 **Translation Ready**
    48 **WPML Compatibility**
    49 
    50 == Pro Features ==
    51 
    52 **Email to Ticket Conversion**
    53 **WhatsApp Integration**
    54 **Slack Integration**
    55 **Webhook Integration (Incoming & Outgoing)**
    56 **Performance Insights & Reports**
    57 **Ticket Tagging System**
    58 **Weekend & Holiday Settings**
    59 **Ticket Hotlink Sharing**
    60 **Auto Close Inactive Tickets**
    61 **Login with Google & Envato**
    62 **Envato Marketplace Integration**
    63 **WooCommerce Integration**
    64 **Easy Digital Downloads (EDD) Integration**
    65 **FluentCRM Integration**
    66 **Tutor LMS Integration**
    67 **BetterDocs Integration**
     34== ❤️ Free Features ==
     35
     36* Unlimited Tickets
     37* Unlimited Agents
     38* Unlimited Customers
     39* Custom Ticket Fields
     40* Ticket Categories
     41* Agent Roles & Permissions
     42* Filters & Sorting
     43* Email Notifications
     44* Saved Replies
     45* Ticket Status
     46* Fully Responsive Design
     47* Translation Ready
     48* WPML Compatibility
     49
     50== 🔥 Pro Features ==
     51
     52* Email to Ticket Conversion
     53* WhatsApp Integration
     54* Slack Integration
     55* Webhook Integration (Incoming & Outgoing)
     56* Performance Insights & Reports
     57* Ticket Tagging System
     58* Weekend & Holiday Settings
     59* Ticket Hotlink Sharing
     60* Auto Close Inactive Tickets
     61* Login with Google & Envato
     62* Envato Marketplace Integration
     63* WooCommerce Integration
     64* Easy Digital Downloads (EDD) Integration
     65* FluentCRM Integration
     66* Tutor LMS Integration
     67* BetterDocs Integration
    6868
    6969**👉 [Explore Pro](https://supportgenix.com/pricing/)**
    7070
    71 == Why Businesses Choose Support Genix ==
     71== 🤝 Why Businesses Choose Support Genix ==
    7272
    7373**🚀 Effortless Ticket Management**
    … …  
    8383Keep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.
    8484
    85 == Support Genix Lite Features ==
    86 
    87 **Unlimited Tickets** - Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.
    88 **Unlimited Agents** - Add as many agents as needed to support your team’s growth, with no restrictions on user access.
    89 **Unlimited Customers** - Serve an unlimited number of customers, allowing your business to grow without support system limitations.
    90 **Custom Ticket Fields** - Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.
    91 **Ticket Categories** - Organize tickets by category, helping your team prioritize and manage support requests more efficiently.
    92 **Agent Roles & Permissions** - Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.
    93 **Filters & Sorting** - Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.
    94 **Email Notifications** - Get instant email notifications for every new ticket and update, ensuring you never miss an important request.
    95 **Saved Replies** - Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.
    96 **Ticket Status** - Track ticket progress with customizable status labels like "New," "In Progress," and "Closed."
    97 **Fully Responsive Design** - Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.
    98 **Translation Ready** - Reach customers worldwide with a translation-ready plugin, supporting any language for global teams.
    99 **WPML Compatibility** - Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.
    100 
    101 == Premium Features (Support Genix Pro) ==
    102 
    103 **Email to Ticket** - Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input.
    104 **Webhook Integration** - Integrate with external services like Slack, HubSpot, and more, improving communication and automating ticket updates.
    105 **Tags** - Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries.
    106 **Performance Insights & Reports** - Gain deeper insights into your support management performance with comprehensive reports and analytics to measure efficiency.
    107 **Weekend & Holiday Settings** - Set special hours for weekends and holidays, ensuring smooth support management during off hours.
    108 **Ticket Hotlink** - Quickly access ticket details with hotlinks, making navigation and management faster and more efficient.
    109 **Auto Close Ticket** - Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized.
    110 **Login with Google & Envato** - Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access.
    111 **Priority Support** - Get priority support from our team of experts.
     85== ❤️ Support Genix Lite Features ==
     86
     87**✅ Unlimited Tickets** - Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.
     88**✅ Unlimited Agents** - Add as many agents as needed to support your team’s growth, with no restrictions on user access.
     89**✅ Unlimited Customers** - Serve an unlimited number of customers, allowing your business to grow without support system limitations.
     90**✅ Custom Ticket Fields** - Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.
     91**✅ Ticket Categories** - Organize tickets by category, helping your team prioritize and manage support requests more efficiently.
     92**✅ Agent Roles & Permissions** - Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.
     93**✅ Filters & Sorting** - Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.
     94**✅ Email Notifications** - Get instant email notifications for every new ticket and update, ensuring you never miss an important request.
     95**✅ Saved Replies** - Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.
     96**✅ Ticket Status** - Track ticket progress with customizable status labels like "New," "In Progress," and "Closed."
     97**✅ Fully Responsive Design** - Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.
     98**✅ Translation Ready** - Reach customers worldwide with a translation-ready plugin, supporting any language for global teams.
     99**✅ WPML Compatibility** - Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.
     100
     101== 🔥 Premium Features (Support Genix Pro) ==
     102
     103**✅ Email to Ticket** - Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input.
     104**✅ Webhook Integration** - Integrate with external services like Slack, HubSpot, and more, improving communication and automating ticket updates.
     105**✅ Tags** - Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries.
     106**✅ Performance Insights & Reports** - Gain deeper insights into your support management performance with comprehensive reports and analytics to measure efficiency.
     107**✅ Weekend & Holiday Settings** - Set special hours for weekends and holidays, ensuring smooth support management during off hours.
     108**✅ Ticket Hotlink** - Quickly access ticket details with hotlinks, making navigation and management faster and more efficient.
     109**✅ Auto Close Ticket** - Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized.
     110**✅ Login with Google & Envato** - Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access.
     111**✅ Priority Support** - Get priority support from our team of experts.
    112112
    113113More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!
    … …  
    115115**👉 [Explore Pro](https://supportgenix.com/pricing/)**
    116116
    117 == Powerful Integrations Available in Support Genix Pro ==
     117== ⚡ Powerful Integrations Available in Support Genix Pro ==
    118118
    119119Supercharge your support system with seamless connections to the tools you already use! From instantly verifying purchase codes to seamlessly communicating with customers on your favorite tools, these integrations make managing customer queries faster, smarter, and more efficient than ever before. 🚀
    120120
    121 **Connect Your Digital Marketplace**
    122 
    123 **Envato Marketplace Integration** - Easily verify purchase codes from Envato, ThemeForest, and CodeCanyon, streamlining support for digital product customers.
    124 
    125 **Reach Customers Wherever They Are**
    126 
    127 **WhatsApp Integration** - Support customers on WhatsApp with automatic ticket creation, enabling seamless customer service directly through the plugin.
    128 **Slack Integration** - Stay connected with real-time ticket updates via Slack, keeping your support management team informed and enhancing collaboration.
    129 
    130 **Seamless eCommerce Support**
    131 
    132 **WooCommerce Integration** - Easily manage WooCommerce customer queries and orders directly within Support Genix for a smoother experience.
    133 **EDD Integration** - Simplify support for digital product sales with Easy Digital Downloads integration, offering smoother ticket management.
    134 
    135 **Amplify Your Marketing & Learning Tools**
    136 
    137 **FluentCRM Integration** - Connect Support Genix with FluentCRM, enabling efficient CRM management of customer relations and communications directly from your CRM.
    138 **Tutor LMS Integration** - Simplify your learning management system’s support ticketing with Tutor LMS integration, managing tickets for students, courses, and instructors in one place.
    139 
    140 **Reduce Ticket Volume Automatically**
    141 
    142 **BetterDocs Integration** - Empower customers to solve their own problems with an integrated knowledge base that suggests relevant articles before tickets are created.
     121**🛒 Connect Your Digital Marketplace**
     122
     123**✅ Envato Marketplace Integration** - Easily verify purchase codes from Envato, ThemeForest, and CodeCanyon, streamlining support for digital product customers.
     124
     125**💬 Reach Customers Wherever They Are**
     126
     127**✅ WhatsApp Integration** - Support customers on WhatsApp with automatic ticket creation, enabling seamless customer service directly through the plugin.
     128**✅ Slack Integration** - Stay connected with real-time ticket updates via Slack, keeping your support management team informed and enhancing collaboration.
     129
     130**💡 Seamless eCommerce Support**
     131
     132**✅ WooCommerce Integration** - Easily manage WooCommerce customer queries and orders directly within Support Genix for a smoother experience.
     133**✅ EDD Integration** - Simplify support for digital product sales with Easy Digital Downloads integration, offering smoother ticket management.
     134
     135**🎯 Amplify Your Marketing & Learning Tools**
     136
     137**✅ FluentCRM Integration** - Connect Support Genix with FluentCRM, enabling efficient CRM management of customer relations and communications directly from your CRM.
     138**✅ Tutor LMS Integration** - Simplify your learning management system’s support ticketing with Tutor LMS integration, managing tickets for students, courses, and instructors in one place.
     139
     140**📉 Reduce Ticket Volume Automatically**
     141
     142**✅ BetterDocs Integration** - Empower customers to solve their own problems with an integrated knowledge base that suggests relevant articles before tickets are created.
    143143
    144144Each integration works flawlessly out of the box, with no complicated setup or technical expertise needed. With these powerful connections, your team can work more efficiently, and your customers get a smooth, hassle-free support experience that increases overall customer satisfaction.
    … …  
    1511511. Install that plugin via your WordPress dashboard
    1521522. Then activate the plugin
    153 3. Access your new support center from the '**Support Genix**' menu item in your dashboard
     1533. Access your new support center from the **Support Genix** menu item in your dashboard
    154154
    155155
    … …  
    225225* Added: Feature to display the latest response intro in the ticket list.
    226226* Added: REST API in Portal, replacing Ajax for enhanced compatibility.
    227 * Fixed: Various minor issues to ensure better functionality and reliability.
     227* Fixed: Several minor issues to ensure enhanced functionality and better user experience.
    228228
    229229= Version: 1.4.6 - Date: 05 January, 2025 =
Note: See TracChangeset for help on using the changeset viewer.