Changeset 2793478
- Timestamp:
- 10/03/2022 01:29:29 PM (4 years ago)
- Location:
- customerly
- Files:
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- 71 added
- 3 edited
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tags/2.4.1 (added)
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tags/2.4.1/assets (added)
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tags/2.4.1/assets/css (added)
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tags/2.4.1/assets/css/admin-notices-style.css (added)
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tags/2.4.1/assets/css/customerly.css (added)
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tags/2.4.1/assets/img (added)
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tags/2.4.1/assets/img/Conversation.gif (added)
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tags/2.4.1/assets/img/Customerly_Live_chat_mobile_app_download_customer_support_ticket_management_system.jpg (added)
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tags/2.4.1/assets/img/apple-icon-180x180.png (added)
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tags/2.4.1/assets/img/blue_fill_notification.svg (added)
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tags/2.4.1/assets/img/customers (added)
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tags/2.4.1/assets/img/customers/Customer_support_live_chat_software_people_customers_feedback_Raffaele_gaito.png (added)
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tags/2.4.1/assets/img/customers/Customer_support_live_chat_software_people_customers_feedback_ninjalitics.png (added)
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tags/2.4.1/assets/img/customers/Customer_support_live_chat_software_people_customers_feedback_seotesteronline.png (added)
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tags/2.4.1/assets/img/customers/Customer_support_live_chat_software_people_customers_feedback_shampora.png (added)
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tags/2.4.1/assets/img/customers/Customer_support_live_chat_software_people_customers_feedback_ty_conversion_fly.png (added)
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tags/2.4.1/assets/img/download-appstore.png (added)
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tags/2.4.1/assets/img/download-play.png (added)
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tags/2.4.1/assets/img/features (added)
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tags/2.4.1/assets/img/features/Live_chat_dashboard_ticketing_managing_system.jpg (added)
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tags/2.4.1/assets/img/features/Live_chat_software_welcome_messsages_triggered.jpg (added)
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tags/2.4.1/assets/img/features/email_template_builder_free.gif (added)
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tags/2.4.1/assets/img/features/surveys.gif (added)
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tags/2.4.1/assets/img/features/teammate.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_Anonymous_chats.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_Automated_questions.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_block_users_and_leads.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_canned_responses_faq.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_create_and_share_teams.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_email_forward.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_internal_notes_teammates_seats_private_notes.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_knowledgebase_help_center.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_no_branding_white_label.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_office_hours.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_smart_assignment_rules.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_typing_previews.gif (added)
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tags/2.4.1/assets/img/features/the_best_live_chat_software_2019_video_call.jpg (added)
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tags/2.4.1/assets/img/icon.png (added)
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tags/2.4.1/assets/img/icon@2x.png (added)
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tags/2.4.1/assets/img/integrations (added)
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tags/2.4.1/assets/img/integrations/elementor.jpg (added)
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tags/2.4.1/assets/img/integrations/mailmunch.jpg (added)
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tags/2.4.1/assets/img/integrations/zapier.jpg (added)
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tags/2.4.1/assets/img/logo-blue.svg (added)
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tags/2.4.1/assets/img/logo.svg (added)
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tags/2.4.1/assets/js (added)
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tags/2.4.1/assets/js/admin-notices-script.js (added)
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tags/2.4.1/assets/js/main.js (added)
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tags/2.4.1/customerly-plugin.php (added)
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tags/2.4.1/elementor.php (added)
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tags/2.4.1/form.php (added)
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tags/2.4.1/includes (added)
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tags/2.4.1/includes/class.customerly-admin-notices.php (added)
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tags/2.4.1/includes/class.customerly-admin.php (added)
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tags/2.4.1/includes/class.customerly-helpers.php (added)
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tags/2.4.1/includes/class.customerly.php (added)
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tags/2.4.1/includes/headers.php (added)
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tags/2.4.1/index.php (added)
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tags/2.4.1/languages (added)
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tags/2.4.1/languages/en.mo (added)
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tags/2.4.1/languages/en.po (added)
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tags/2.4.1/pages (added)
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tags/2.4.1/pages/chat-triggers.php (added)
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tags/2.4.1/pages/configured.php (added)
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tags/2.4.1/pages/crm.php (added)
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tags/2.4.1/pages/integrations.php (added)
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tags/2.4.1/pages/mobile.php (added)
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tags/2.4.1/pages/newsletter.php (added)
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tags/2.4.1/pages/welcome.php (added)
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tags/2.4.1/pages/workflow.php (added)
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tags/2.4.1/readme.txt (added)
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trunk/assets/js/main.js (modified) (2 diffs)
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trunk/customerly-plugin.php (modified) (2 diffs)
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trunk/readme.txt (modified) (5 diffs)
Legend:
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customerly/trunk/assets/js/main.js
r2767739 r2793478 28 28 console.log(" configured"); 29 29 } 30 31 //http://academy.devcustomerly.io/wp-admin/admin.php?page=Customerly&projectId=e026058b32 30 33 31 }); … … 106 104 } 107 105 108 var signupUrl = "https://app.customerly.io/signup?" + "email="+email+"&projectName=" + projectName + "&projectDomain=" + projectDomain + "&name=" + name + "&redirectUrl=" + redirectUrl + " &utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_signup_button";106 var signupUrl = "https://app.customerly.io/signup?" + "email="+email+"&projectName=" + projectName + "&projectDomain=" + projectDomain + "&name=" + name + "&redirectUrl=" + redirectUrl + "?utm_source=wordpress&utm_medium=wp_plugin&utm_campaign=signup"; 109 107 110 108 window.open( signupUrl, "_blank"); -
customerly/trunk/customerly-plugin.php
r2767739 r2793478 8 8 * @wordpress-plugin 9 9 * Plugin Name: Live Chat - Customerly 10 * Plugin URI: https://www.customerly.io/?utm_ medium=wp_plugin11 * Description: The Live Chat with behavioural messages. Add Free Live Chat to your WordPress and to send the right message at the right time to talk with your visitors, generate leads and increase sales.12 * Version: 2.4 10 * Plugin URI: https://www.customerly.io/?utm_source=wordpress&utm_medium=plugin&utm_campaign=plugin_uri 11 * Description: Live Chat with visitors, generate leads, engage at the right time with the right message to convert and sales more. 12 * Version: 2.4.1 13 13 * Author: Customerly 14 * Author URI: https://www.customerly.io/features/live-chat-plugin-for-wordpress/?utm_source=wordpress&utm_medium=plugin 14 * Author URI: https://www.customerly.io/features/live-chat-plugin-for-wordpress/?utm_source=wordpress&utm_medium=plugin&utm_campaign=plugin_author_uri 15 15 * License: GPL-2.0+ 16 16 * License URI: http://www.gnu.org/licenses/gpl-2.0.txt … … 31 31 32 32 add_action('admin_enqueue_scripts', 'load_admin_scripts'); 33 wp_enqueue_script('wp-deactivation-message', plugins_url('js/message.js', dirname(__FILE__)), array());33 //wp_enqueue_script('wp-deactivation-message', plugins_url('js/message.js', dirname(__FILE__)), array()); 34 34 35 35 -
customerly/trunk/readme.txt
r2767739 r2793478 1 === Customerly - Free Live Chat & Email Marketing===1 === Live Chat, Email, CRM, Knowledge base === 2 2 Contributors: lucamicheli 3 3 Donate link: https://www.customerly.io/features/live-chat/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wordpress_donate_url 4 Tags: live chat, free live chat, chat plugin,newsletter, funnels, crm, video live chat, live help, WordPress live chat, chat, live chat plugin, live support plugin, live chat support plugin, chat plugin, support plugin, live help,4 Tags: live chat, free live chat, wp live chat, chatbot, chat plugin,newsletter, funnels, crm, video live chat, live help, WordPress live chat, chat, live chat plugin, live support plugin, live chat support plugin, chat plugin, support plugin, live help, 5 5 Requires at least: 3.0 6 6 Tested up to: 6.0.1 7 Stable tag: 2.4 7 Stable tag: 2.4.1 8 8 Requires PHP: 5.4 9 9 License: GPLv2 10 10 License URI: https://www.gnu.org/licenses/gpl-2.0.html 11 11 12 Say Hi to your new FREE Live Chat. Chat with your visitors, generate leads and increase sales using Customerly Live Chat.12 Live Chat with visitors, generate leads, engage at the right time with the right message to convert and sales more. 13 13 14 14 == Description == 15 = Live Chat Free WordPress Plugin = 16 17 The Live Chat with Super Powers is here 🎉 18 19 Discover how to grow more by offering world-class support thanks to the live chat with superpowers 🦸️ 20 21 22 The [Live Chat Free](https://www.customerly.io/features/live-chat-plugin-for-wordpress/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=live_chat_free) for your WordPress website to talk with your visitors in real-time! 23 24 **Customerly Live Chat helps 28.000+ businesses all over the world to deliver customer service seamlessly.** 25 26 27 == 💬 Live Chat Tools == 15 16 Customerly is the first platform with all the tools and integrations you need for supporting your customers, automate your marketing communications and getting more sales. 17 18 Use Customerly to: 19 20 * 💬 Live chat with your website visitors in real-time using live chat, automated live chat triggers. 21 * ✉️ Engage and capture more leads automatically with live chat triggers and profiling questions. 22 * 📢 Nurture leads by sending automated email marketing with powerful workflows. 23 * 👥 Create lists based on your rules and reuse them to send tailored messages. 24 * 📧 Send newsletters to your customers with a beautiful email template builder. 25 * 😀 Identify automatically your new users and personalize greetings with their name without effort. 26 * 💸 Keep your costs under control and save money by adopting a single solution for all your communications via chat and email. 27 28 == 💬 Live Chat == 29 30 Collect leads while you sleep and reply to their enquiries via live chat or via email. 31 32 33 Talk to your customers in real-time with a beautiful, super fast and customizable live chat for your WordPress website. 34 35 36 The Customerly [Free Live Chat Software ](https://www.customerly.io/features/live-chat-plugin-for-wordpress/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=live_chat_free) for your WordPress website will help you with: 37 * 🎨 Customizing the live chat to match your brand identity 38 * ✅ Creating greeting messages to help you start a conversation 39 * ✅ Recover visitors about to abandon your website 40 * ✅ Profile your incoming chat messages with more questions 41 * ✅ Getting more demos with meeting booking 42 * ✅ Helping your customers with Knowledge base and AutoReply 43 * 📱Replying on mobile everywhere you go on the Customerly mobile app 44 * 📚Knowledge base builder to support on autopilot your customers 24/7 45 * 🎥 Video live chat and screen-sharing with your visitors without leaving the page 46 47 48 49 50 Our Live Chat helps 28.000+ businesses all over the world to deliver the most effective customer service and real-time support. 51 52 53 28 54 Help your customers find their way with our AI-integrated live chat. 29 55 … … 60 86 [→ Chat Notifications](https://www.customerly.io/features/live-chat/#chat-notifications?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 61 87 62 ==🎥 Video live chat & screen share== 88 89 90 = 🎥 Video live chat & screen share = 63 91 Deliver demos straight away, show products easily or fix issues on your customer computers with Customerly 64 92 … … 67 95 68 96 69 = =⚡️ Live Chat Engagements ==97 = ⚡️ Live Chat Engagements = 70 98 Engage with customers on your pages to get more leads and appointment 71 99 72 [→ Live Chat Engagement](https://www.customerly.io/features/live-chat-engagement/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 73 [→ Welcome Messages](https://www.customerly.io/features/live-chat-engagement/#welcome-message?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 74 [→ Pre-Chat Surveys](https://www.customerly.io/features/live-chat-engagement/#pre-chat-survey?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 75 [→ Smart Assignment Rules](https://www.customerly.io/features/smart-assignment-rules/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 76 [→ Book a Meeting](https://www.customerly.io/features/live-chat-engagement/#book-meeting?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 77 [→ In-Chat Help Center](https://www.customerly.io/features/live-chat-engagement/#help-center?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 78 79 80 ==⭐️ Live Chat Dashboard== 100 101 Add [ Welcome Messages](https://www.customerly.io/features/live-chat-engagement/#welcome-message?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to better engage with your visitors on your website and ask [Pre-Chat questions](https://www.customerly.io/features/live-chat-engagement/#pre-chat-survey?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to better profile your incoming leads. 102 103 Then use [Smart Assignment Rules](https://www.customerly.io/features/smart-assignment-rules/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to always assign the message to the right person in the team. 104 105 Let your visitors book a [Book a Meeting](https://www.customerly.io/features/live-chat-engagement/#book-meeting?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) directly from the chat. 106 107 Let your customer find an answer themself with [In-Chat Help Center](https://www.customerly.io/features/live-chat-engagement/#help-center?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description). We are saving more than 80,000 support cases per month to our customers. That's a million dollar saved in customer support time and salary. 108 109 110 = ⭐️ Live Chat Dashboard = 81 111 The [Conversations Inbox](https://www.customerly.io/features/conversation-inbox/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=live_chat_dashboard) is where the magic happens between you and your customers 82 112 One single place to connect with your customers 83 113 84 114 85 = =🎨 Live Chat Customization ==115 = 🎨 Live Chat Customization = 86 116 Make your live chat look like yours with wonderful customizations 87 117 88 [→ Live Chat Customization](https://www.customerly.io/features/live-chat-customization/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 89 [→ Brand Matching](https://www.customerly.io/features/live-chat-customization/#brand-matching?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 90 [→ Chat Icons](https://www.customerly.io/features/live-chat-customization/#chat-icons?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 91 [→ Agent Profiles](https://www.customerly.io/features/live-chat-customization/#agent-profiles?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 92 [→ Company Intro](https://www.customerly.io/features/live-chat-customization/#company-intro?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 93 [→ Live Chat Languages](https://www.customerly.io/features/live-chat-customization/#chat-languages?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 94 95 96 ==🎨 Help Center == 118 [Customize](https://www.customerly.io/features/live-chat-customization/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) your live chat to 119 [match your brand](https://www.customerly.io/features/live-chat-customization/#brand-matching?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) with different 120 [Chat Icons](https://www.customerly.io/features/live-chat-customization/#chat-icons?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description). Each agent will be able to customize their 121 [profiles](https://www.customerly.io/features/live-chat-customization/#agent-profiles?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description). 122 You can also present your company with a 123 [Company mission statement](https://www.customerly.io/features/live-chat-customization/#company-intro?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 124 125 The live chat support several 126 [ Languages](https://www.customerly.io/features/live-chat-customization/#chat-languages?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) that adapts automatically to the customer browser. 127 128 129 = 🎨 Help Center = 97 130 Deploy a self-service help center with intelligent automation 98 131 99 [→ Help Center](https://www.customerly.io/features/help-center/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 100 [→ Auto reply](https://www.customerly.io/features/help-center/#chat-auto-reply?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 101 [→ In-Chat Search](https://www.customerly.io/features/help-center/#inchat-search?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 102 [→ Article Editor](https://www.customerly.io/features/help-center/#article-editor?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 103 [→ Google Tag Manager](https://www.customerly.io/features/help-center/#google-tag-manager?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 104 [→ Article Feedback](https://www.customerly.io/features/help-center/#article-feedback?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 105 106 ==🧐 Improve with Reports == 107 Analyze detailed reports on how your customer service team is performing 108 109 [→ Team Reports](https://www.customerly.io/features/team-reports/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 110 [→ Chat Reports](https://www.customerly.io/features/team-reports/#chat-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 111 [→ Agent Reports](https://www.customerly.io/features/team-reports/#agent-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 112 [→ Help Center Reports](https://www.customerly.io/features/team-reports/#help-center-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 113 [→ Failed Searches Reports](https://www.customerly.io/features/team-reports/#failed-searches-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 114 115 ==🧐 Live Chat for Nerd == 116 Use Live Chat API to get the most out of your integration 117 118 [→ Live Chat API ](https://www.customerly.io/features/live-chat-api/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 119 [→ Live Chat Callbacks ](https://www.customerly.io/features/live-chat-api/#callbacks?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 120 [→ Event Tracking ](https://www.customerly.io/features/live-chat-api/#event-tracking?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 121 [→ User Properties ](https://www.customerly.io/features/live-chat-api/#user-properties?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 122 [→ User Recognition ](https://www.customerly.io/features/live-chat-api/#user-authentication?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 123 124 125 Marketing Automation 126 127 ==🤖 Marketing Funnel== 128 Create automation to communicate with your customers along their journey from awareness to advocacy 129 130 [→ Marketing Funnel Builder](https://www.customerly.io/features/marketing-funnel/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 131 [→ Visual Funnel Builder](https://www.customerly.io/features/marketing-funnel/#funnel-builder?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 132 [→ Funnel Templates ](https://www.customerly.io/features/marketing-funnel/#funnel-templates?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 133 [→ Automatic Tag Assignment ](https://www.customerly.io/features/marketing-funnel/#automatic-tag-assignment?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 134 [→ Customer Audience Segmentation ](https://www.customerly.io/features/audience-segmentation/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 135 136 137 ==📧 Email Marketing == 138 Craft, deliver and analyze beautiful email marketing campaigns 139 140 [→ Email Marketing Software ](https://www.customerly.io/features/email-marketing/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 141 [→ Visual Email Template Builder ](https://www.customerly.io/features/email-template-builder/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 142 [→ HTML Email Editor ](https://www.customerly.io/features/email-template-builder/#html-editor?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 143 [→ Delivery Rate ](https://www.customerly.io/features/email-marketing/#delivery-rate?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 144 [→ Email Template Manager ](https://www.customerly.io/features/email-marketing/#template-manager?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 145 [→ Campaign Stats ](https://www.customerly.io/features/email-marketing/#campaign-insights?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 146 [→ User detailed reporting ](https://www.customerly.io/features/email-marketing/#user-detail-reporting?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 147 [→ Contact Segmentation ](https://www.customerly.io/features/audience-segmentation/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 148 149 150 151 <h3> WordPress Free Live Chat Complete Features List</h3> 132 When it comes to customers, a good 50% of them prefer to find an answer themself in an [Help Center](https://www.customerly.io/features/help-center/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description). 133 134 Thanks to the 135 [In-Chat Search](https://www.customerly.io/features/help-center/#inchat-search?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) they will be able to search their answer in there without bugging your customer support team. [Auto reply](https://www.customerly.io/features/help-center/#chat-auto-reply?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) instead is going to suggest automatically a solution for them based on their inquiries. 136 137 Build your Knowledge base with an easy to use and powerful [Article Editor](https://www.customerly.io/features/help-center/#article-editor?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description), add your 138 [Google Tag Manager](https://www.customerly.io/features/help-center/#google-tag-manager?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) and observe any 139 [Article Feedback](https://www.customerly.io/features/help-center/#article-feedback?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 140 141 = 🧐 Improve with Reports = 142 Analyze detailed reports on how your customer service team is performing with [Team ](https://www.customerly.io/features/team-reports/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description), [Chat](https://www.customerly.io/features/team-reports/#chat-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) and 143 [Agent Reports](https://www.customerly.io/features/team-reports/#agent-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description). 144 145 Optimize your knowledge base with reports on the 146 [Help Center](https://www.customerly.io/features/team-reports/#help-center-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) and understand what they are searching for with 147 [Failed Searches Reports](https://www.customerly.io/features/team-reports/#failed-searches-reports?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) 148 149 150 151 152 == Newsletter & Marketing Automation == 153 154 = 🤖 Automate emails with workflows = 155 Create automation to communicate with your customers along their journey from awareness to advocacy. 156 157 The [Workflow Builder](https://www.customerly.io/features/marketing-funnel/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) will let you create email sequences easily to nurture your leads or keep engaged your customers. 158 159 160 Explore our [Workflow Templates ](https://www.customerly.io/features/marketing-funnel/#funnel-templates?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to get inspiration on how you can welcome new customers, engage with the current one and nurture prospects. 161 162 163 Use powerful [Customer Lists ](https://www.customerly.io/features/audience-segmentation/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to automatically segment your customers based on your rules. Split by city, list, form source, campaign? You name it. The sky is the limit. 164 165 166 = 📧 Email Marketing = 167 Craft, deliver and analyze beautiful email marketing campaigns. 168 169 With the Customerly [Email Marketing suite ](https://www.customerly.io/features/email-marketing/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) you will be able to create, send, analyze beautiful marketing campaigns. With [100% Delivery Rate ](https://www.customerly.io/features/email-marketing/#delivery-rate?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) and robust reply system you will get more results from each campaign you send. 170 171 Build with a fantastic 172 [ Visual Email Template Builder ](https://www.customerly.io/features/email-template-builder/?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) that will allow you in a few moments to craft responsive email campaigns. 173 174 175 176 Once you sent the one-shot email campaign or an automated one, check the 177 [Email Stats ](https://www.customerly.io/features/email-marketing/#campaign-insights?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) and 178 [User detailed reporting ](https://www.customerly.io/features/email-marketing/#user-detail-reporting?utm_medium=wp_plugin&utm_source=wordpress&utm_campaign=wp_plugin_description) to see exactly how people are responding to your marketing efforts. 179 180 181 182 == WordPress Live Chat Complete Features List == 152 183 153 184 💬 Live Chat accessible from everywhere 185 154 186 🚀 Super fast live Chat 187 155 188 🎥 Video Live Chat your website visitors 189 156 190 📱 Live chat conversations accessible from your iPhone or Android mobile device 191 157 192 🌈 Change the color of the live chat window 193 158 194 ✏️ Customize the icon of the live chat bubble 195 159 196 🤖 Create automated questions to ask in your live chat window 197 160 198 ⌚️ Office Hours to show or hide your live chat window when out of office 199 161 200 🧑💻 Assign conversations with smart rules 201 162 202 🎇 Live Chat GIF Integration 203 163 204 💬 Allow live chat popup with welcome messages 205 164 206 🌅 3 Backgrounds for your live chat window 207 165 208 🔒 Limit the live chat window to show only to logged users 209 166 210 💬 Set the position of your live chat box 211 167 212 🌍 Ban visitors from chatting to you based on IPAddress 213 168 214 📊 Google Analytics integration to track conversion with the live chat 215 169 216 🔵 Facebook Pixel Event tracking for conversion with the live chat 217 170 218 🖥 Desktop notification when a live chat is received 219 171 220 👥 Add your friend or colleague to your live chat 221 172 222 🧑💼 Share notes with other agents on the live chat conversations 223 173 224 📈 Live chat statistics 225 174 226 🗃 Attach files to any live chat 227 175 228 📸 Screenshots creation from the live chat in one click 229 176 230 🔐 Secure Live Chat system 231 177 232 👥 Create different teams to assign your live chat 233 178 234 📸 Screenshots creation from the live chat in one click 235 179 236 🕰 Access historical live chat conversations 237 180 238 🔄 Keep the person logged within the live chat automatically 239 181 240 💾 Offline Live Chat messages stored 241 182 242 📧 Continue conversation even after the live chat with email seamlessly 243 183 244 🔃 Unlimited simultaneous live chat 245 184 246 💾 Unlimited live chat stored 185 247 186 248 187 249 188 <h4>How to install and setup the Free WordPress Live Chat</h4> 250 == How to install the Free WordPress Live Chat == 189 251 190 252 [youtube https://www.youtube.com/watch?v=_WZ_YaU3aJQ] … … 203 265 == Installation == 204 266 205 <h2>How to install your free live chat?</h2> 267 = How to install your free live chat? = 206 268 This section describes how to install the live chat plugin and get it working. 207 269 … … 346 408 - Newsletters: Create and deliver beautiful newsletters 347 409 - Workflows: Automate your email sending with ease 348 349 == Upgrade Notice ==
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