Changeset 2761927
- Timestamp:
- 07/26/2022 04:21:47 PM (4 years ago)
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- 1 edited
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ccrobot/tags/1.0.5/README.txt (modified) (1 diff)
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ccrobot/tags/1.0.5/README.txt
r2699711 r2761927 12 12 13 13 == Description == 14 ccRobot adds a virtual assistant widget seamlessly to your website. 14 ccRobot adds a virtual assistant widget seamlessly to your website. No coding necessary. 15 15 16 16 **Overview** 17 17 18 ccRobot is an agile digital business solution, developed by Korah, that utilizes conversational process automation powered with world-class implementation services. It is used to automate repetitive workflows to increase customer satisfaction and worker productivity in any organisation. Powered by artificial intelligence and machine learning to improve service quality, efficiency, and effectiveness by automating client interactions in a personalized manner that can be seamlessly added to your website. Because of the DIY solution, all of this can be achieved without the need for any programmers. All in all, ccRobot’s competencies allow businesses to increase customer satisfaction, worker productivity and reduce labour costs.18 [ccRobot.ai](http://ccrobot.ai/) is an agile digital business solution, developed by Korah, that utilizes conversational process automation powered with world-class implementation services. It is used to automate repetitive workflows to increase customer satisfaction and worker productivity in any organization. Powered by artificial intelligence and machine learning to improve service quality, efficiency, and effectiveness by automating client interactions in a personalized manner that can be seamlessly added to your website. Because of the DIY solution, all of this can be achieved without the need for any programmers. 19 19 20 As a chatbot, ccRobot interprets natural languages and identifies client intentions. Each client intention will trigger a robot response and/or an action. Examples include: 21 - Retrieving a multimedia answer 22 - Guiding the client to a web page where the answer is located, 23 - Routing the call to a customer service agent, 24 - Retrieving information from applications. (e.g. funding requirements) 20 With this plugin, you can add a ccRobot.ai chatbot directly to your website and start automating your client interactions. 25 21 26 Moreover, ccRobot's graphical user interfaces are part of the product. As a complete solution, your clients will be served much sooner than an approach requiring a custom-built chatbot interface.27 28 **Features**29 30 • **Knowledge In Action** - ccRobot learns through on-the-job training by injecting your own knowledge into the platform and evolve it over time at your own pace to adapt to the ever-changing, real-world requirements.31 • **Continuous Learning** - With the Smart Learning feature and Agile Methodology, the more the knowledge base is exercised, the more the knowledge is refined and improved32 • **Agility & Fail-Safe** - Thanks to the failsafe design AI & ML powered chatbot can be deployed within weeks! Simply provide your knowledgebase and ccRobot.ai will handle the rest.33 • **Personalised Customer Experience via Omni-Channel Integration** - ccRobot is ready to integrate with over 1500+ well-known applications to offer a personalized client experience.34 • **Low Cost, Independent Operations** - monthly subscription fee and no programmer required.35 • **Omni-Language Capabilities** - ccRobot can be used in any written language and even mixed language.36 • **Your Knowledge, Your IP** - All your information belongs to you; Korah will not have37 38 **Benefits**39 40 • **Quick To Adapt** - ccRobot can be trained and deployed in a matter of days or weeks.41 • **Quality** - Enhance Customer Experience - ccRobot eliminates the variance of dealing with multiple live agents and provides customers with the ability to be self-served and receive standardized answers at will.42 • **Efficient** - Automate 80% of Client Interactions - The vast majority of call volume is represented by the same few questions that ccRobot can automate and provide a 24/7/365 customer service solution at the fraction of the ongoing expense of employing a live agent.43 • **Launch On-Cloud And On-Premise Infrastructure** - ccRobot offers hosting options on public cloud, private cloud, and even your own data center.44 45 Powered by the latest AI/ML technologies, ccRobot enables excellent client care, smooth service agent experience and meaningful bottom line impact. Our clients can:46 - Automate client interactions in a consistent, effective and personalized way according to your brand strategy.47 - Continuously improve business processes by adapting to changes for greater efficiencies48 - Extract business insights through client conversation to fuel constant improvement49 - Retain corporate memory and reduce employee turnover costs50 51 **Signup Instructions**52 53 After installing, you will have access to our demo bot. Send us an email at info@korahlimited.com to get access to ccRobot's Admin console to start building your bot.54 55 For more information or to purchase the full customizable version of ccRobot.ai, contact us at: -56 - info@korahlimited.com57 - +1 (905) 470-848858 22 59 23 == Installation == 60 1. Download the plugin zip file. Extract and upload ccrobot folder in your /wp-content/plugins folder. 61 2. From the wp-admin panel go to Plugins and activate "ccRobot" 62 3. From the wp-admin panel go to Appearance -> Widgets and add "ccRobot" widget in your templates 24 You can find step by step instructions for signing up and installing ccRobot.ai onto your Wordpress website [here](https://ccrobot.ai/install-ccrobot-ai-on-your-wordpress-site/) 63 25 64 == Use Cases == 65 • Immigration, Refugees and Citizenship Canada - Answers inquiries about immigrating to Canada. 66 • Service Canada - Answers inquiries about passports. 67 • Ontario Real Estate Association (OREA) - Answers inquiries about real estate forms. 68 69 70 == Frequently Asked Questions == 26 Contact us at info@korahlimited.com if you have any questions!
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