Plugin Directory

Changeset 2390260


Ignore:
Timestamp:
09/29/2020 12:06:36 PM (6 years ago)
Author:
paulq
Message:

README file update

File:
1 edited

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Added
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  • chatwee/trunk/readme.txt

    r2348520 r2390260  
    11=== WordPress Chat by Chatwee ===
    2 Plugin Name: WordPress Chat by Chatwee
    3 Contributors: Wojciech Majerski
     2Contributors: paulq
    43Tags: live chat, chat, chat plugin, chat widget, group chat, chat room, free chat, social chat, chat box, shout box, online community, community, engage, contact us, customer support, support, live support, live help, wordpress chat, wordpress live chat, chat system, website chat, comments system, user experience
    54Requires at least: 3.0.1
    65Tested up to: 5.4.1
     6Requires PHP: 5.2.4
    77Stable tag: 4.3
    88License: GPLv2 or later
     
    1212
    1313== Description ==
    14 
    15 There are multiple WordPress live chat plugins available, so how's our different? Well our focus is primarily on online communities and their growth.
     14There are multiple WordPress live chat plugins available, so how\'s our different? Well our focus is primarily on online communities and their growth.
    1615
    1716**Why? Because your website audience matters!**
     
    4342
    4443== Installation ==
    45 
    4644Follow the steps below to get the chat going in no time.
    4745
     
    54525. That’s it! Now go ahead and explore customization options in your [Chatwee Dashboard](https://client.chatwee.com/v2/customize) and the plugin settings page.
    5553
    56 Alternatively, you can upload the unzipped 'chatwee' folder to the '/wp-content/plugins/' directory after you [download it](https://downloads.wordpress.org/plugin/chatwee.zip).
     54Alternatively, you can upload the unzipped \'chatwee\' folder to the \'/wp-content/plugins/\' directory after you [download it](https://downloads.wordpress.org/plugin/chatwee.zip).
    5755
    58 == Screenshots ==
     56== Frequently Asked Questions ==
     57= Is Chatwee free to use? =
    5958
    60 1. Chatwee in action
     59Yes, we do offer a Free-forever plan to anyone who finds it suitable for his needs. If, however, you’d like to gain access to more features and be able to accommodate more users at the same time, we kindly encourage to you to upgrade. If you’re hesitant to spend money and would like a trial first, no problem. Please [contact us](https://chatwee.com/contact), and we’ll arrange a free trial of the paid plan of your choice.
     60
     61= Will Chatwee show ads in my chat widget? =
     62
     63Regardless of whether you’re using the Free plan, or have purchased a subscription, Chatwee doesn’t display any ads in your chat widget. We appreciate that our solution is an integral part of your site, so we keep it ad-free.
     64
     65= How much customization can I do? =
     66
     67Using Chatwee you can click and drag the chat window to adjust its size to the one that fits you best. It also offers the option to set up multiple chat rooms with paid plans.
     68There’s plenty more, though, and the best way to learn about Chatwee is to install it and explore it on your own. Essentially, these are two different products, and comparing them isn’t really fair, as they both offer unique features to their users.
     69
     70= Who are simultaneous chatters? =
     71
     72Simultaneous chatters are people logged in to the chat at the same time and they don’t have to reflect the number of people currently visiting your site. Their number depends on the [plan](https://chatwee.com/pricing) that you have in place. Once the limit has been reached, the next person trying to access the chat will see a message informing them about it and will not be able to join. If your site accommodates a significant number of users, going into high hundreds, or even thousands, we can discuss an [Enterprise solution](https://chatwee.com/contact) to meet your individual needs.
     73
     74= Is Chatwee available in my language? =
     75
     76Chatwee is currently available in: Arabic, Bulgarian, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Turkish, Ukrainian.
     77Would you like to help us translate Chatwee? If so, [let us know](https://chatwee.com/contact) and we\'ll send you the array of phrases to translate from English. In exchange, we\'ll offer you a free, one-time upgrade to your current plan.
     78
     79= What do you mean by Enterprise solution? =
     80
     81An Enterprise solution would be a tailor-made chat plan that includes a number of simultaneous users going beyond what’s available with the ready-made plans, as well as the possibility of having new chat features developed on demand. If you happen to be interested in a group live chat solution adjusted to the specific needs of your online community, please [contact us](https://chatwee.com/contact), and we’ll discuss the details individually.
     82
     83= What is White Label? =
     84
     85White Label means no Chatwee branding or the words \'powered by Chatwee\' anywhere on your widget. Please take a look [here](https://chatwee.com/pricing) for which of our plans offer White Label.
     86
     87= What types of media can Chatwee users share? =
     88
     89Using Chatwee you can upload files as well easily share images and animated gifs simply by selecting the file from your phone or hard drive. You can also send voice messages of up to 10 seconds long.
     90
     91= What payment methods do you accept? =
     92
     93We accept secure PayPal and credit card payments. In certain cases, such as a one-time annual payment, for example, a bank transfer can be arranged as well.
     94
     95= Can I cancel my subscription or change plans anytime? =
     96
     97Absolutely, there are no cancellation fees either. You can also upgrade or downgrade your current plan anytime directly in [Dashboard](https://client.chatwee.com/v2/order).
     98
     99= I need help, the chat isn’t working for me. =
     100
     101First, please make sure you’ve followed all the installation instructions closely and don’t have any [settings](https://client.chatwee.com/v2/customize) in place, that would prevent the chat from displaying. If you still can’t get the widget to go, please [contact us](https://chatwee.com/contact) and we’ll figure this out together.
     102
     103= Any other questions? =
     104
     105Feel free to [contact us](https://chatwee.com/contact) and we’ll do our best to get back to you shortly.
    61106
    62107== Changelog ==
    63 
    64108= 1.0.0 =
    65109
     
    148192*   Management page HTML update
    149193*   Menu icon update
    150 
    151 == Frequently Asked Questions ==
    152 
    153 = Is Chatwee free to use? =
    154 
    155 Yes, we do offer a Free-forever plan to anyone who finds it suitable for his needs. If, however, you’d like to gain access to more features and be able to accommodate more users at the same time, we kindly encourage to you to upgrade. If you’re hesitant to spend money and would like a trial first, no problem. Please [contact us](https://chatwee.com/contact), and we’ll arrange a free trial of the paid plan of your choice.
    156 
    157 = Will Chatwee show ads in my chat widget? =
    158 
    159 Regardless of whether you’re using the Free plan, or have purchased a subscription, Chatwee doesn’t display any ads in your chat widget. We appreciate that our solution is an integral part of your site, so we keep it ad-free.
    160 
    161 = How much customization can I do? =
    162 
    163 Using Chatwee you can click and drag the chat window to adjust its size to the one that fits you best. It also offers the option to set up multiple chat rooms with paid plans.
    164 There’s plenty more, though, and the best way to learn about Chatwee is to install it and explore it on your own. Essentially, these are two different products, and comparing them isn’t really fair, as they both offer unique features to their users.
    165 
    166 = Who are simultaneous chatters? =
    167 
    168 Simultaneous chatters are people logged in to the chat at the same time and they don’t have to reflect the number of people currently visiting your site. Their number depends on the [plan](https://chatwee.com/pricing) that you have in place. Once the limit has been reached, the next person trying to access the chat will see a message informing them about it and will not be able to join. If your site accommodates a significant number of users, going into high hundreds, or even thousands, we can discuss an [Enterprise solution](https://chatwee.com/contact) to meet your individual needs.
    169 
    170 = Is Chatwee available in my language? =
    171 
    172 Chatwee is currently available in: Arabic, Bulgarian, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Turkish, Ukrainian.
    173 Would you like to help us translate Chatwee? If so, [let us know](https://chatwee.com/contact) and we'll send you the array of phrases to translate from English. In exchange, we'll offer you a free, one-time upgrade to your current plan.
    174 
    175 = What do you mean by Enterprise solution? =
    176 
    177 An Enterprise solution would be a tailor-made chat plan that includes a number of simultaneous users going beyond what’s available with the ready-made plans, as well as the possibility of having new chat features developed on demand. If you happen to be interested in a group live chat solution adjusted to the specific needs of your online community, please [contact us](https://chatwee.com/contact), and we’ll discuss the details individually.
    178 
    179 = What is White Label? =
    180 
    181 White Label means no Chatwee branding or the words 'powered by Chatwee' anywhere on your widget. Please take a look [here](https://chatwee.com/pricing) for which of our plans offer White Label.
    182 
    183 = What types of media can Chatwee users share? =
    184 
    185 Using Chatwee you can upload files as well easily share images and animated gifs simply by selecting the file from your phone or hard drive. You can also send voice messages of up to 10 seconds long.
    186 
    187 = What payment methods do you accept? =
    188 
    189 We accept secure PayPal and credit card payments. In certain cases, such as a one-time annual payment, for example, a bank transfer can be arranged as well.
    190 
    191 = Can I cancel my subscription or change plans anytime? =
    192 
    193 Absolutely, there are no cancellation fees either. You can also upgrade or downgrade your current plan anytime directly in [Dashboard](https://client.chatwee.com/v2/order).
    194 
    195 = I need help, the chat isn’t working for me. =
    196 
    197 First, please make sure you’ve followed all the installation instructions closely and don’t have any [settings](https://client.chatwee.com/v2/customize) in place, that would prevent the chat from displaying. If you still can’t get the widget to go, please [contact us](https://chatwee.com/contact) and we’ll figure this out together.
    198 
    199 = Any other questions? =
    200 
    201 Feel free to [contact us](https://chatwee.com/contact) and we’ll do our best to get back to you shortly.
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