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Changeset 2373521


Ignore:
Timestamp:
09/02/2020 03:57:50 AM (6 years ago)
Author:
chat2
Message:

readme.txt

File:
1 edited

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  • chat2/tags/3.6.1/readme.txt

    r2373518 r2373521  
    3535https://vimeo.com/407806662
    3636
    37  **THE FACTS**
    38     * 53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. (Source Forrester)
    39     * Live chat customer satisfaction rate was 83% in 2019, higher than email (61%), apps (53%), social media (48%), and phone (44%). (Source Statista)
    40     * Live chat leads to a 48% increase in revenue per chat hour and a 40% increase in conversion rate. (Source Tech Jury)
    41     * 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer. (Source Tech Jury)
    42     * 51% of customers want businesses to be available 24/7. (Source Tech Jury)
     37 ===THE FACTS===
     38* 53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. (Source Forrester)
     39* Live chat customer satisfaction rate was 83% in 2019, higher than email (61%), apps (53%), social media (48%), and phone (44%). (Source Statista)
     40* Live chat leads to a 48% increase in revenue per chat hour and a 40% increase in conversion rate. (Source Tech Jury)
     41* 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer. (Source Tech Jury)
     42* 51% of customers want businesses to be available 24/7. (Source Tech Jury)
    4343
    4444===WORDPRESS CHAT2 PLUGIN===
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