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Changeset 2339389


Ignore:
Timestamp:
07/12/2020 07:54:37 PM (6 years ago)
Author:
customerly
Message:

feat: added video and faq

File:
1 edited

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  • customerly/trunk/readme.txt

    r2333396 r2339389  
    1010License URI:
    1111
    12 Live Chat with your website visitors in real-time for Free! Acquire leads, craft and deliver newsletter and funnels to increase sales.
     12<h4>WordPress Free Live Chat Plugin </h4>
     13
     14Install Top Rated WordPress Free Live Chat in your website to all Live Chat Support to your WordPress website and talk your visitors in real-time for Free!
     15Acquire leads, craft and deliver newsletter and funnels to increase sales.
     16
     17[youtube https://www.youtube.com/watch?v=km4ceLURsDU]
     18
    1319
    1420== Live Chat Description ==
    … …  
    5662Customize the Live Chat appearance changing the color and position. Add your welcome message and your profile picture to show them you are a human.
    5763
    58 <h3> Live Chat complete Features List</h3>
     64<h3> WordPress Free Live Chat Complete Features List</h3>
    5965
    6066✅ Live Chat accessible from everywhere
    … …  
    9399
    94100
     101<h4>Live Chat Dashboard</h4>
     102
     103Check out this video for a quick overlook at your live chat dashboard
     104[youtube https://www.youtube.com/watch?v=2ILMe9Z2HoM]
     105
    95106== Installation ==
    96107
    97 <h2>How to install your live chat?</h2>
     108<h2>How to install your free live chat?</h2>
    98109This section describes how to install the live chat plugin and get it working.
    99110
    100 e.g.
    101 
    102 1. Upload the plugin files to the `/wp-content/plugins/customerly` directory, or install the plugin through the WordPress plugins screen directly.
     111If you are installing it directly from the WordPress Plugin Directory follow these steps:
     1121. After the install, click on the "Customerly Live Chat" left menu item.
     1132. From here, insert your password and click on Continue.
     1143. You should now see your live chat up & running.
     115
     116If you are downloading this live chat plugin proceed as described below.
     117
     1181. Upload the plugin files to the `/wp-content/plugins/` directory
    1031192. Activate the plugin through the 'Plugins' screen in WordPress
    104 3. Follow the instruction on the Complete the installation with one click
    105 4. Enjoy your new Live Chat
     1203. Follow the above instructions to get your live chat running
    106121
    107122== Frequently Asked Questions ==
    108123
    109 = Can I use the live chat as customer support? =
    110 
    111 Of course, Customerly Live Chat is perfect for your customer support. Just download our mobile apps or reply directly from the web app.
     124= I cannot see my live chat after installation, how can I see it? =
     125
     126After you have completed the installation process by signing up to get a Customerly account, check your website with an incognito tab. The Live Chat will appear there.
     127If you are still not seeing the live chat, please check your browser console and contact us through the live chat at Customerly.io to solve any issue.
    112128
    113129= Can I customize the live chat appearance? =
    114130
    115 Yes, you can customize the live chat color, name, welcome message, position on your website and more. Check out your Live Chat settings for more information.
     131Yes, you can customize the live chat color, name, welcome message, position on your website and more. Go to app.customerly.io and explore your project settings. From there check out your Live Chat settings for more information.
     132
     133= Is Customerly Live Chat Fully GDPR Compliant? =
     134Our team have created all the best practices to be fully compliant with the GDPR rules. Also you are covered. Check out https://www.customerly.io/gdpr for more info.
     135
     136= Can I use Customerly as Lead generation tool? =
     137Yes you can use the live chat to collect new leads, or you can even create bridges between your Forms and Customerly Funnels.
     138
     139= I've got my Customerly Funnel ready, how can I connect it to my landing pages? =
     140Check our Elementor and MailMunch integrations. If you use Contact Form 7, please check WPFusion to connect them.
    116141
    117142= Can I request visitors' email within the live chat? =
    118143
    119 Customerly Live Chat is intelligent. You can ask the email of who start a conversation with you as a required field, or you can let them start anonymous live chat and let us ask automatically for you their email.
     144Your new Live Chat is intelligent. You can ask the email of who start a conversation with you as a required field, or you can let them start anonymous live chat and let us ask automatically for you their email.
    120145
    121146= If a visitor write on the live chat and then goes offline? =
    … …  
    217242
    218243== Changelog ==
    219 We are constantly working on this plugin to improve the Live Chat features and functionalities. In this version we fixed a series of bug and improved the live chat inclusion method.
     244We are constantly working on this plugin to improve the Live Chat features. In this version we fixed a series of bug and included the new live chat version 2.0.
     245This includes:
     246- A Brand New Live Chat UI
     247- Included Help Center in the Live Chat
     248- Calendly Integration
     249- Video Live Chat
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