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Changeset 2209400


Ignore:
Timestamp:
12/10/2019 04:09:01 PM (6 years ago)
Author:
sambaandsiva
Message:

updated readme file

Location:
chatgen
Files:
18 added
1 edited

Legend:

Unmodified
Added
Removed

  • chatgen/trunk/readme.txt

    r2208505 r2209400  
    55Requires at least: 4.9
    66Requires PHP: 5.6
    7 Stable tag: 3.0.1
    8 Version: 3.0.1
     7Stable tag: 1.1
     8Version: 1.1
    99Tested up to: 5.2.2
    1010License: GPLv3
    1111License URI: https://www.gnu.org/licenses/gpl-3.0.html
    1212
    13 Chatgen is the 100% free way used by over 10,000 businesses to talk to their leads and customers in real-time, from anywhere. Try it now!
     13ChatGen is the best plugin for hybrid Chat (Live Chat + custom bot) on your site.
    1414
    15 Chatgen enables you to chat with your website visitors, increase sales and collect feedback for free.
    1615
    1716== Description ==
     17= ChatGen Overview =
     18[youtube https://youtu.be/EwiH-TQCjlM]
    1819
    19 [Chatgen](https://www.chatgen.ai/) is the easiest way to add free live chat to your site.
     20For detailed overview, kindly check our blog article [here](https://blog.chatgen.ai/index.php/2019/12/10/chatgen-overview/)
    2021
    21 98% of website visitors leave without doing anything! It's time to change that.
    22 Chatbot is the single fastest path to more conversions, customer insights, and sales.
    23 We [increased inbound leads by 200%](https://blog.chatgen.ai/get-more-inbound-leads-with-live-chat) just putting live chat on our own site.
     22Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.
     23Get Chatgen on your WordPress site to engage your visitors.
    2424
    25 Often, you don't need more traffic to close more sales.  You just need to talk to visitors when they're live on your site.  Help customers who get stuck, encourage them to use your product, and get critical feedback - all inside your app, in real-time.
    26 
    27 = Live Chat With Your Customers =
    28 Half of your web visitors leave after just 15 seconds. Our Chatbot helps you keep & convert more visitors -- in seconds.
    29 
    30 = Send Customers In-App Messages =
    31 Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages.
    32 
    33 = Improve Your Net Promoter Score =
    34 Get actionable feedback that will help your business create products your customers love.
    35 
    36 = Features =
    37 
    38 **Real-time notifications.**
    39 Real-time Slack integration to alert your team so they can respond within a minute (best practice)!
    40 
    41 **Offline mode.**
    42 Small team? Not able to support chat 24x7? No problem. Set the right expectation with offline mode.
    43 
    44 **Capture email addresses.**
    45 Get email addresses right inside of Chatgen's live chat so you can follow up later.
    46 
    47 **Browser targeting.**
    48 Reach out when visitors do meaningful things - like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help.
    49 
    50 = Real Testimonials =
    51 
    52 "The team has worked extra mile and has shown great results. We were able to get 25% engagement with bot and around 70% of the engaged users are booking demos."
    53 
    54 — Kashif, Marketing Head, Eureka Forbes
    55 
    56 "Automated all the queries using the chatbot in both Hindi and English which reduced our spends on LIVE agents to around 80% so far."
    57 
    58 — Seema, Chief Executive Officer, FIA Technology Services
    59 
    60 Every time you get a new message, we give you as much information as we can about the person writing in, including their name, which page they are on or where they are inside of your app, their location and more.
    61 
    62 Start closing more sales and getting better customer feedback today. Get started with Chatgen's 100% free live chat. 🚀
    63 
    64 
    65 **Key Features**
    66 
    67 * Talk to your website visitors and customers in real-time, right from Slack.
    68 * If a current user is present, we use their email as an identifier in the widget.
    69 Otherwise the widget operates in [aquisition mode](https://www.chatgen.ai/live-chat) and prompts anonymous users for their email address. This allows you to talk with anonymous visitors on your WordPress site.
     25* Build a custom bot to qualify or answer basic questions before routing it to the agent
     26* Stay connected with your visitors anywhere from your Desktop or Mobiles
     27* Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc
     28* Extract as much information as possible about the lead ad visitors
     29* Integrate all your data into popular CRMs like Salesforce, Hubspot, etc.  within a minute
     30* Manage your business hours
     31* You can create a bot for business hours and for offline hours
     32* Extensive reports for analysis
     33* Theme customization
     34* Automated meet schedules
     35* Use smart booking option to select based on the click/ option the visitor selects
     36* Intelligent routing to agents based on the click
     37* Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc
     38* Use the rating nodes to get the feedback for your products/services in a conversational way
     39* Control the visibility of your flow not only as per business hours but also depending on the pages of your website
     40* Engage with your customers not only on your website but also on other marketing platforms
    7041
    7142
    … …  
    8152= Is Chatgen free? =
    8253
    83 The Chatgen Live Chat is 100% free. Some Chatgen users may chose to purchase additional superpowers, but the Live Chat is heroically powerful and always free.
     54You can definitely have Chatgen for free, but when it comes to taking the best of automation we have various packages at a very minimal cost.
    8455
    85 = What does Chatgen let me do? =
     56= How can I Activate Desktop Notifications? =
    8657
    87 Chatgen adds a chat tool to your site which visitors can use to engage with you. You can use it to collect feedback, learn about your visitors, and even close deals.
     58Login to your Chatgen Account → Go to Settings → Click on Notifications → You’ll get an option to select whether you want to activate or deactivate Desktop Notifications.
    8859
    89 = Do I have to install any software on my server to get this working? =
     60= Can I customize the Widget? =
    9061
    91 Not at all! Chatgen is a hosted live chat service. Simply configure the plugin and you're done!
     62Yes, you can customize the widget’s appearance, colors according to your choice.
    9263
    93 = Which web browsers work best with this plugin =
     64= Do you provide Support? =
    9465
    95 Though designed to work on most browsers, Chatgen works best in the following environment: Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).
     66Yes, of course, we provide support. We are more than happy to help our clients. We have our marketing and dedicated product team, helping our clients right from installation to flow building.
    9667
    97 = Is it free to use? =
     68= Can I select which page to put the widget on? =
    9869
    99 The plugin comes with a free plan for WordPress users. Larger businesses can purchase upgrade options anytime.
    100 
    101 
    102 == Usage ==
    103 
    104 After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.
     70ChatGen is a platform that helps you to engage in a conversation with your site visitors, with an engaging conversation, you can also control the visibility of the bot depending on pages, business hours, etc. You can also make different dialogues for different pages.
    10571
    10672== Installation ==
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