Changeset 2167368
- Timestamp:
- 10/03/2019 06:58:52 AM (6 years ago)
- File:
-
- 1 edited
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overtok/trunk/readme.txt (modified) (3 diffs)
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overtok/trunk/readme.txt
r1890471 r2167368 1 === Overtok plugin ===1 === Overtok Call Conversion === 2 2 Tags: VIDEO, CHAT, VOICE, MESSAGING, CALL TRACKING, PAY PER CALL, CONVERSION, WEBTRC, BOOKINGS, PAYMENTS, MARKETING, CALLBACKS, DYNAMIC NUMBERS, CPA, CPC, LANDING PAGE, leads, lead generation 3 3 Requires at least: 3.3 4 4 Tested up to: 4.9.5 5 Stable tag: 0.4 5 Stable tag: trunk 6 Requires PHP: 5.4 6 7 License: GPLv2 or later 7 8 License URI: http://www.gnu.org/licenses/gpl-2.0.html 8 9 9 Overtok changes the way online users interact with your business. Let users interact with you by Voice calls, Video calls and instant messaging directly from your website. 10 10 Convert inbound calls into additional actions. Connect business calls from any digital asset with an outstanding on-site visual journey that converts more customers and calls into valuable actions and new revenue stream. 11 11 12 12 == Description == … … 14 14 Using [overtok](https://overtok.com/) on your website Increases conversion and deliver more leads from your website users. 15 15 16 [youtube https://www.youtube.com/watch?v=tQaQG9z4AAE] 16 17 17 = On-site interaction=18 = What is Overtok for business? = 18 19 19 Users no longer abandoning your website to the phone dialer when they call you. 20 Your clients can now start voice calls, video calls and messaging with you and stay on your website when they interact with you. Users don't need to download any app for that! 20 [Overtok](https://overtok.com/) helps small and medium-sized businesses create strong relations with high-intent and ready-to-buy visitors.The solution allows users to interact with your business online and motivates them to take an additional valuable action before and after the call. 21 22 == Screenshots == 23 24 1. Screenshots App 1 25 2. Screenshots App 2 26 3. Screenshots App 3 27 4. Screenshots App 4 28 5. Screenshots App 5 21 29 22 30 23 = Visual Experience=31 = How does it work? = 24 32 25 All interaction take place on a visual layer opens on your website. 26 Before the call starts and after call ends you can deliver custom offers and content to your client. Examples: Map with your business location and navigation options, Links to your social pages, contact form (when you're not available to take calls), Links to your app and many more. 33 * After activating Overtok on yourWordpress site or landing page, your visitors can call your business while they stay on-site instead of being sent out to the phone's dialer. 34 * With Overtok, the call takes place on top of a visual branded dialer. Before the call is connected and after it ends, the caller is exposed to relevant content, offers, and visual call-to-action activities, all of which happens in realtime as part of the native process of the call 35 * You'll receive regular calls to the same phone number that you already have. 27 36 28 37 29 = Overtok App =30 38 31 Download overtok business app to get all interactions from your websites' customers. 32 Track your calls and get all leads and information in your app. 39 = What is the value for my business? = 33 40 34 [youtube https://www.youtube.com/watch?v=F_RvOlpnzgk] 41 * There is a complete visual engagement system with the caller that includes content suggestions and relevant call-to-action offers before the call between the consumer and the business is connected and after it ends 42 43 * At those critical real-time touchpoints, we generate high conversion ratios for additional actions as part of the caller’s native process. 44 45 * Call-to-Action – Right after the call ends, encourage high-intent visitors to join the business’s email list, leave a review, visit social media pages, take a survey, navigate to a location, download an app, and many more valuable actions. 46 47 * Drive to online – Before the call is connected, motivate callers to complete an online transaction, such as online booking, ordering, quote, or anything else you can imagine. 35 48 36 49 37 == Support == 38 More questions? 39 Please contact us for help at info@overtok.com 50 = Why is Overtokgood for my business? = 51 52 When the call takes place on your site, on top of a branded and customized dialer, the user stays on your assetlonger, and you have a great opportunity to auto-engage with your high-intent visitors and motivate them to take an additional action before the call starts and after it ends in order to achieve more value for your business. 53 54 = What type of businesses can use Overtok? = 55 56 * Overtok is great for businesses that own digital assets, such as websites, landing pages, social media pages, listings, etc., andfor which incoming calls constitute a big part of their business and leads. 57 58 * Overtok works great for a variety of SMB and SME categories. 59 60 = User Benefits = 61 62 * **Your brand dialer** – High intent visitors who call your business get an outstanding visual experience and real value around the interaction process. 63 64 * **Auto-engagement** – While callers stay longer on-site, you have the chance to motivate them to take additional actions before/after the call. These actions bring you value. 65 66 * **Drive to online** – Motivate callers to complete online ordering/booking instead of auto-connecting the call. Offline to Online. 67 68 * **Track & manage** – Track calls from all the channels in which your business appears onlinevia a single hub. 69 70 * **Missed calls** – Turn your missed calls into potential customers. Don't lose customers to competitors just because you're busy. Capture those leads with a simple form. 71 72 73 74 == Frequently Asked Questions == 75 76 = How do I start using Overtok? = 77 Download the overtook plugin. 78 After registering here - https://overtok.com/smb/, we provide you with an account. On"My Overtok" tab, you'll find two options for working withOvertok: 79 A. Embed JavaScript code on a page: This will put a call button on a page so that visitors can call your business. 80 B. PlaceOvertok's link on any text or image: When users click on this link, they are calling the business. 81 82 83 = I don't know how to install the code, what's next? = 84 Embedding the code is a one-time, super-easy process thattakes seconds to complete. Ask your webmaster to do it for you by following this short [video](https://www.youtube.com/watch?v=D23iRc3oTlY) and [guide](https://admin.overtok.com/#/guide). 85 86 = Do I need to install an application to work with Overtok? = 87 No. Neither your business nor your visitors need to install any app to use Overtok. Incoming calls are receivedviathe existing business phone number. 88 89 = How do I get a notification for missed calls? = 90 When you're not answering, users get an immediate form that collects their contact details so that you can get back to them. 91 Notifications are sent to you in real time via text message. 92 93 = Can I track and manage my calls? = 94 Your account includes a rich dashboard and reports that give you a wide look and understanding of both web and call traffic. 95 96 = Where can I use Overtok? = 97 Usually, small-sized businesses own several digital assets,including a website, social media pages, landing pages, and more. You can use Overtok on any platform you want visitors to call you from. 98 99 100 101 102 = Video = 103 [youtube https://www.youtube.com/watch?v=_j5p_ceHP3I] 40 104 41 105 … … 46 110 4. Download overtok business app and start getting calls and messages. 47 111 48 == Screenshots ==49 112 50 1. Screenshots App 1 51 2. Screenshots App 2 52 3. Screenshots App 3 53 4. Screenshots App 4 54 5. Screenshots App 5 55 6. Screenshots App 6 56 7. Screenshots App 7 57 8. Screenshots App 8 113 == Changelog == 114 Added support for Wordpress version 58 115 59 ## Frequently Asked Questions 116 == Upgrade Notice == 117 Added support for Wordpress version 60 118 61 = How do I install the plugin in my website? =62 1. Download overtok plugin and activate it on your wordpress panel.63 2. Go to overtok.com website and register (takes less than 20 seconds)64 3. The system will generate a code for you. Take the code and place it on overtok's plug-in at your worpdpress website. Now you'll see overtok button on the right corner in your website.65 4. Download overtok business app and start getting calls and messages.66 119 67 = What happens if I missed a call from a customer? =68 When clientscannot reach you, they will see a screen ask for name and number.69 You'll see a missed call with customers details in the business app.70 120 71 = What happens if my business app closed or not responding? =72 We'll redirect the caller to your mobile or land line number.73 It's the same number you're registered with.74 75 = What type of companies can work with Overtok? =76 Overtok suits to any size of company from different verticals.77 Most of our clients are small and medium businesses and running a website or any digital activity.78 79 = How Overtok increases conversion and leads? =80 Your clients are busy! When you give your client the option to ask you a quick question instead of calling you – you save time for your customers and for yourself.81 It’s easier for you to send a specific quote when you can see in a video call the problem or issue you have to fix. Also, when you go for a video call with your client is a real one-on-one meeting just like the customer is in your store. Bottom line – giving your client more ways to contact you generate more leads.82 83 = Are call recorded? =84 Yes! we'll launch this option soon. stay tuned.
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