Changeset 2117925
- Timestamp:
- 07/05/2019 07:24:06 AM (7 years ago)
- Location:
- t2mchat
- Files:
-
- 2 edited
-
tags/1.2/readme.txt (modified) (1 diff)
-
trunk/readme.txt (modified) (1 diff)
Legend:
- Unmodified
- Added
- Removed
-
t2mchat/tags/1.2/readme.txt
r2117923 r2117925 16 16 [youtube https://www.youtube.com/watch?v=0v7OalB_vgM] 17 17 18 * * Instantaneous translation* of communication between your agent and your customer.18 * **Instantaneous translation** of communication between your agent and your customer. 19 19 * No need to hire a Customer Service Agent per language effectivey, reducing your cost 20 * *There's no feedback form after chat ends*. Most customers, especially angry ones closes this form. Our system runs A.I/Analytics over the chat logs to determine: 20 21 * **There's no feedback form after chat ends**. Most customers, especially angry ones closes this form. Our system runs A.I/Analytics over the chat logs, extrapolate the **nouns** discussed and determine: 21 22 * *Product/Services analytics* at the end of the chat conversation 22 23 * *Customer Analytics* to determine how your customers feel about your product or service 23 24 * *Customer Service Rep analytics* to determine how effective your agents are 24 * *Get instant triggers via SMS/Email* whenever your customer experience goes bad 25 * *Reduce customer engagement cost* by not having an agent per language and delegate translation to our API, saves you money! 26 * *Improve your sales turnover by focusing on analytics* and know what matters most to your customers 27 * *Download our mobile app (Android/IOS)* for your customer service agents, which allows engagement with your customers on your website. 25 26 * **Get instant triggers via SMS/Email** whenever your customer experience goes bad 27 28 * **Improve your sales turnover by focusing on analytics** and know what matters most to your customers 29 30 * **Download our mobile app (Android/IOS)** for your customer service agents, which allows engagement with your customers on your website. 28 31 29 32 -
t2mchat/trunk/readme.txt
r2117923 r2117925 16 16 [youtube https://www.youtube.com/watch?v=0v7OalB_vgM] 17 17 18 * * Instantaneous translation* of communication between your agent and your customer.18 * **Instantaneous translation** of communication between your agent and your customer. 19 19 * No need to hire a Customer Service Agent per language effectivey, reducing your cost 20 * *There's no feedback form after chat ends*. Most customers, especially angry ones closes this form. Our system runs A.I/Analytics over the chat logs to determine: 20 21 * **There's no feedback form after chat ends**. Most customers, especially angry ones closes this form. Our system runs A.I/Analytics over the chat logs, extrapolate the **nouns** discussed and determine: 21 22 * *Product/Services analytics* at the end of the chat conversation 22 23 * *Customer Analytics* to determine how your customers feel about your product or service 23 24 * *Customer Service Rep analytics* to determine how effective your agents are 24 * *Get instant triggers via SMS/Email* whenever your customer experience goes bad 25 * *Reduce customer engagement cost* by not having an agent per language and delegate translation to our API, saves you money! 26 * *Improve your sales turnover by focusing on analytics* and know what matters most to your customers 27 * *Download our mobile app (Android/IOS)* for your customer service agents, which allows engagement with your customers on your website. 25 26 * **Get instant triggers via SMS/Email** whenever your customer experience goes bad 27 28 * **Improve your sales turnover by focusing on analytics** and know what matters most to your customers 29 30 * **Download our mobile app (Android/IOS)** for your customer service agents, which allows engagement with your customers on your website. 28 31 29 32
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