WordPress.org
Get WordPress

Plugin Directory

Changeset 2070447


Ignore:
Timestamp:
04/18/2019 06:49:16 AM (7 years ago)
Author:
ticketrilla
Message:

Added description and screeshots

Location:
ticketrilla
Files:
8 added
5 edited

Legend:

Unmodified
Added
Removed

  • ticketrilla/tags/v.1.0.2/readme.txt

    r2045742 r2070447  
    11=== Ticketrilla: Client ===
    22
    3 Tags: support, tickets
    4 Requires at least: 4.9.8
    5 Tested up to: 5.0.3
     3Contributors: ticketrilla
     4Tags: helpdesk, support, support system, support center,tickets, ticket, ticket system, license, envato licensing
     5Requires at least: 4.9.1
     6Tested up to: 5.1.1
    67Stable tag: trunk
    78Requires PHP: 5.6.0
    … …  
    1314== Description ==
    1415
    15 Client's plugin for support of WP products
     16<h2>Ticketrilla is helpdesk for your WordPress products</h2>
     17Get support without leaving your site!
     18<h3>Main features</h3>
     19<ul>
     20<li>Receiving support for all purchased products in one place - on your website</li>
     21<li>Absolutelly free</li>
     22<li>Simplicity and ease of use</li>
     23<li>Automatic search for products providing support via Ticketrilla</li>
     24<li>Duplication of tickets on your server. You can view tickets even when the developer server is disconnected</li>
     25<li>Full security of file transfer, including executable code</li>
     26</ul>
     27
     28== Installation ==
     29<ol>
     30<li>Upload the 'Ticketrilla: Client' folder to the '/wp-content/plugins' directory</li>
     31<li>Activate the plugin throught the 'Plugin' menu in WordPress</li>
     32</ol>
     33
     34Then you need to connect to the developers' servers that provide support through Ticketrilla. To do this, select the menu "Ticketrilla". In the list of "available products" you will see the products that are installed on your server and for which support is available.
     35If the product list is empty then you can ask the developers to begin to the support through Ticketrilla. And perhaps you will be able to receive support without leaving your site in the near future!
     36
     37== Frequently Asked Questions ==
     38
     39= Why list of supported products is empty? =
     40
     41None of the products installed on your server provide support through Ticketrilla.
     42You can write a request to support of the most necessary products to begin providing support through Ticketrilla.
     43
     44= What happens if the developer turns off his support server?? =
     45
     46All correspondence is duplicated to your server. Therefore, you will be able to view the tickets and responses that you received before.
     47
     48= Can I to send files throught Ticketrilla? =
     49
     50Yes. Any files transfer is protected. Even if you received from the developer a file with executable code, for example .php, then do not worry about server security. Immediately run the transferred files is impossible. First you must download the file to your computer and publish it on the server only after checking.
     51
     52== Screenshots ==
     53
     541. The main page. Here you can go to support an already connected product and connect to the support of new products
     552. Window of connection to product support. In the 'License' field you must select the type of license that the seller gave you. If you do not know what type of license to choose, then connect with the 'Ticketrilla' license and create the first ticket. In it check with the developer and after answering you can change the type of license and enter the token.
     563. Your ticket list
     574. Page of tickets. This is where all communication with support, transfer and receipt of files and etc.
     585. In the settings you can enable automatic uploading of files to your server and specify the file size limit
    1659
    1760== Changelog ==

  • ticketrilla/tags/v.1.0.2/ticketrilla-client.php

    r2045742 r2070447  
    33/*
    44Plugin Name: Ticketrilla: Client
    5 Plugin URI: https://ticketrilla.net/
     5Plugin URI: https://ticketrilla.com/
    66Author: Daniil Babkin
    7 Author URI: https://ticketrilla.net
     7Author URI: https://ticketrilla.com
    88Version: 1.0.2
    99Description: Client's plugin for support of WP products

  • ticketrilla/trunk/readme.txt

    r2045742 r2070447  
    11=== Ticketrilla: Client ===
    22
    3 Tags: support, tickets
    4 Requires at least: 4.9.8
    5 Tested up to: 5.0.3
     3Contributors: ticketrilla
     4Tags: helpdesk, support, support system, support center,tickets, ticket, ticket system, license, envato licensing
     5Requires at least: 4.9.1
     6Tested up to: 5.1.1
    67Stable tag: trunk
    78Requires PHP: 5.6.0
    … …  
    1314== Description ==
    1415
    15 Client's plugin for support of WP products
     16<h2>Ticketrilla is helpdesk for your WordPress products</h2>
     17Get support without leaving your site!
     18<h3>Main features</h3>
     19<ul>
     20<li>Receiving support for all purchased products in one place - on your website</li>
     21<li>Absolutelly free</li>
     22<li>Simplicity and ease of use</li>
     23<li>Automatic search for products providing support via Ticketrilla</li>
     24<li>Duplication of tickets on your server. You can view tickets even when the developer server is disconnected</li>
     25<li>Full security of file transfer, including executable code</li>
     26</ul>
     27
     28== Installation ==
     29<ol>
     30<li>Upload the 'Ticketrilla: Client' folder to the '/wp-content/plugins' directory</li>
     31<li>Activate the plugin throught the 'Plugin' menu in WordPress</li>
     32</ol>
     33
     34Then you need to connect to the developers' servers that provide support through Ticketrilla. To do this, select the menu "Ticketrilla". In the list of "available products" you will see the products that are installed on your server and for which support is available.
     35If the product list is empty then you can ask the developers to begin to the support through Ticketrilla. And perhaps you will be able to receive support without leaving your site in the near future!
     36
     37== Frequently Asked Questions ==
     38
     39= Why list of supported products is empty? =
     40
     41None of the products installed on your server provide support through Ticketrilla.
     42You can write a request to support of the most necessary products to begin providing support through Ticketrilla.
     43
     44= What happens if the developer turns off his support server?? =
     45
     46All correspondence is duplicated to your server. Therefore, you will be able to view the tickets and responses that you received before.
     47
     48= Can I to send files throught Ticketrilla? =
     49
     50Yes. Any files transfer is protected. Even if you received from the developer a file with executable code, for example .php, then do not worry about server security. Immediately run the transferred files is impossible. First you must download the file to your computer and publish it on the server only after checking.
     51
     52== Screenshots ==
     53
     541. The main page. Here you can go to support an already connected product and connect to the support of new products
     552. Window of connection to product support. In the 'License' field you must select the type of license that the seller gave you. If you do not know what type of license to choose, then connect with the 'Ticketrilla' license and create the first ticket. In it check with the developer and after answering you can change the type of license and enter the token.
     563. Your ticket list
     574. Page of tickets. This is where all communication with support, transfer and receipt of files and etc.
     585. In the settings you can enable automatic uploading of files to your server and specify the file size limit
    1659
    1760== Changelog ==

  • ticketrilla/trunk/ticketrilla-client.php

    r2045742 r2070447  
    33/*
    44Plugin Name: Ticketrilla: Client
    5 Plugin URI: https://ticketrilla.net/
     5Plugin URI: https://ticketrilla.com/
    66Author: Daniil Babkin
    7 Author URI: https://ticketrilla.net
     7Author URI: https://ticketrilla.com
    88Version: 1.0.2
    99Description: Client's plugin for support of WP products
Note: See TracChangeset for help on using the changeset viewer.