Changeset 2014557
- Timestamp:
- 01/18/2019 02:31:40 AM (7 years ago)
- File:
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- 1 edited
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subiz/trunk/readme.txt (modified) (6 diffs)
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subiz/trunk/readme.txt
r2013482 r2014557 1 === Subiz Live Chat===1 === Subiz === 2 2 Contributors: mrsubiz 3 3 Donate link: 4 Tags: subiz, subiz live chat, online sale, website sale, widget, plugin, sidebar, enhancement, livechat, chat, chat online, contact plugin4 Tags: subiz, subiz live chat, chat, chat online, free chat, chat plugin, live chat, online chat, online support, subiz email, subiz messenger, customer communication platform 5 5 Requires at least: 2.8 6 6 Tested up to: 5.0.2 … … 20 20 This powerful live chat plugin will turn your website visitor into paying customers, increase conversion rates, and generate more loyalty customers. 21 21 22 [Business can interact via across multi channels with the customers right on Subiz. All interaction data will be gathered on Subiz that will help you understand the customer personalization and implement interactive marketing strategies for customer care and retention effectively.22 Business can interact via across multi channels with the customers right on Subiz. All interaction data will be gathered on Subiz that will help you understand the customer personalization and implement interactive marketing strategies for customer care and retention effectively. 23 23 24 24 **Benefits and Values of Subiz:** … … 26 26 * Focus on interaction and customer feedback from multiple channels on one platform 27 27 * Building a portrait of specific potential customers 28 * Improving the quality of customer service: Always ready to support customers anytime, anywhere; speed up the response and get the history of conversations with customers.29 * Optimizing marketing capabilities: Automatically exploit all customer information, potential customer segments and Email marketing automatically according to behavior and to the right target customers.30 * Enhance customer conversion rate: Capture website visitors' demand, actively reach customers on multiple channels, pursue customers appropriately and increase sales opportunities.31 * Manage customers like 1 modern CRM: Integrate customer interaction history and resolve customer support issues accurately with tags, tickets and deals32 * Evaluation of business activities: Statistics of customer interaction and common customer issues, building customer specific portraits, evaluating the effectiveness of marketing campaigns through Subiz data available.28 * **Improving the quality of customer service**: Always ready to support customers anytime, anywhere; speed up the response and get the history of conversations with customers. 29 * **Optimizing marketing capabilities**: Automatically exploit all customer information, potential customer segments and Email marketing automatically according to behavior and to the right target customers. 30 * **Enhance customer conversion rate**: Capture website visitors' demand, actively reach customers on multiple channels, pursue customers appropriately and increase sales opportunities. 31 * **Manage customers like 1 modern CRM**: Integrate customer interaction history and resolve customer support issues accurately with tags, tickets and deals 32 * **Evaluation of business activities**: Statistics of customer interaction and common customer issues, building customer specific portraits, evaluating the effectiveness of marketing campaigns through Subiz data available. 33 33 34 34 **Key features of Subiz:** 35 * 36 * 37 * 38 * 39 * 40 * 41 * 42 * 43 * 44 * 45 * 35 * Cross multi - channels communication 36 * Subiz Mobile App: you can interact and support customers at any time, any where 37 * Monitor visitors from Dashboard and understand who they are, what they are looking for 38 * Proactively approach to every single visitors in real-time 39 * Capture leads: not only the basic information about Name, Phone Number, Email, .., but you also exploit essential information to help you deeply understand your customers. 40 * Automation: allows you to identify and automatically send message to each kind of customer. 41 * Rule: distribute all conversations to specialized Agent to support professionally 42 * Segment: automatically segment potential customers according to business’s needs 43 * Message template: provides shortcut answer for fast and professional support 44 * Tags: Assign tag to conversation for easy classification 45 * Ticket: enhance your support quality 46 46 * Deals: build sales process and close deal effectively 47 * 47 * Statistics and analysis: full statistics interact with customers over time, agents, ticket, tags... 48 48 49 49 Subiz offers a professional customer interaction channels where marketers, sales and customer service reps are able to proactively engage with visitors, provide live support, places a huge impact on their buying decision and boost sales. … … 61 61 == Installation == 62 62 63 * Register account at [Subiz.com](https:// dashboard.subiz.com/signup.html?utm_source=plugin_wp&utm_medium=plugin&utm_campaign=plugin_wp1.1)64 * Login to Subiz Dashboard and find your license ID65 * Download Subiz plugin from WordPress plugin directory.66 * Install Subiz widgetin Plugin section of your WordPress Dashboard63 * Register account at [Subiz.com](https://app.subiz.com/register?utm_source=Wordpress&utm_campaign=WP_Plug-in&utm_medium=Marketplace&utm_content=v4&utm_term=2019) 64 * Login to [app.subiz.com and find your license ID](https://app.subiz.com/settings/) 65 * Find or download Subiz plugin from WordPress plugin directory 66 * Install Subiz in Plugin section of your WordPress Dashboard 67 67 * Insert your Subiz licence ID 68 68 * Customize chat widget to match your preference. 69 69 * Visit your website, you should see your Subiz chat widget at the bottom of your site. 70 * From Subiz Dashboard, you can monitor your visitors. 70 * From Subiz Dashboard, you can monitor and interact to your visitors 71 71 72 72 73 == Frequently asked questions == … … 76 77 Installing Subiz on your WordPress site takes a few clicks and just a few minutes. 77 78 If you do not have a Subiz’s account, you can [sign up here](https://app.subiz.com/register?utm_source=Wordpress&utm_campaign=WP_Plug-in&utm_medium=Marketplace&utm_content=v4&utm_term=2019) to get your ID account and installing Subiz using the WordPress plugin. 78 If you’re already an Subiz customer, you can find instructions in the in-app [setup guide here](https://help-en.subiz.com/getting-started-with-subiz/setting-up-interaction-environments/installing-subiz-on-websites/integrate-subiz-on-some-website-platforms#using-plugin-on-wordpress). 79 If you’re already an Subiz customer, you can find instructions in the in-app [setup guide here](https://help-en.subiz.com/getting-started-with-subiz/setting-up-interaction-environments/installing-subiz-on-websites/integrate-subiz-on-some-website-platforms#using-plugin-on-wordpress). 79 80 80 81 Note: We currently support English and Vietnamese languages. If your Wordpress version is not multilanguage, you need to copy the files in / subiz / languages into / wp-content / languages / plugins … … 96 97 97 98 == Screenshots == 98 1. Chat widget on website 99 2. Manage visitors on Dashboard 100 3. Customize widget from Dashboard 99 1. Chat Widget 100 2. Dashboard 101 3. List Activities 102 4. Visitor 103 5. Report 104 6. Setting 101 105 102 106 == Changelog ==
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