Plugin Directory

Changeset 1917781


Ignore:
Timestamp:
07/31/2018 06:04:31 PM (8 years ago)
Author:
heduluna
Message:

Better Readme file

File:
1 edited

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  • fogata-bots/trunk/readme.txt

    r1917158 r1917781  
    77License: GPLv2 or later
    88
    9 Say goodbye to bad customer service! With Fogata BOT your customers will receive an instant answer 24/7. Our platform was designed to be friendly and complete, in a way you can easily input questions and answers at your pace, teaching your Bot how to treat your clients. We are the first company to offer a Bot in a WordPress plugin, besides our social media options. Hop on and be part of the new era of Digital Communication!
     9Say goodbye to bad customer service! With Fogata BOT your customers will receive an instant answer 24/7. Our platform was designed to be friendly and complete, it is easy to teach your Bot how to treat your clients.
    1010
    1111== Description ==
    1212
    13 What is the optimal response time in live chat? Say goodbye to bad Customer Service, give instant response with Fogata BOTS. Build your own BOT with our Fogata Dashboard and customize your WebChat with our plugin for Wordpress.
     13Say goodbye to bad customer service! With Fogata BOT your customers will receive an instant answer 24/7. Our platform was designed to be friendly and complete, it is easy to teach your BOT how to treat your clients. We are the first company to offer a ChatBot in a WordPress plugin that you can connect with almost all social media messaging apps. Hop on and be part of the new era of Digital Communication!
    1414
    15 Major features in Fogata BOTS include:
     15== WHY FOGATA BOTS? ==
    1616
    17 * Instant response Live Chat.
    18 * Customize you WebChat.
    19 * Manage your own BOT answer.
     17* We’re clean and cool. Our Fogata BOT widget is simple, beautiful and convenient.
     18* Just create an account, build the your Communication Flow and the users will start interacting.
     19* Control the entire system using a computer, tablet or Smartphone.
     20* We have the first hybrid system on the world: ChatBot + Online Chat
     21* We are constantly working on innovations for our system.
     22
     23== AMAZING FEATURES ==
     24
     25* Easy installation: All you need is an authentication key and you’re good to go.
     26* 24/7 Customer Support: Keep conversations going all year, all day.
     27* Mobile ready: Fully responsive design and mobile ready interface.
     28* Appearance adjustments: Adjust visual appearance to match your website by adding your company logo, colors, showing / hiding interface elements.
     29* Greeting message: Proactive greeting message increases chats up to 300%.
     30* Easy Update: Just using the smartphone, computer or tablet you can change links, images, text, galleries and questions anytime, anywhere.
     31* Emoticons: See nice smiles in messages by enabling emoticons support.
     32* Analytics: Get to know your clients through real time statistics showed on your dashboard.
     33
     34== FREE VERSION FEATURES ==
     35
     36* Easy to use interface for both the admin and the visitor
     37* Edit all text fields shown on the Live Chat Widget
     38* Change the colors of the Live Chat Widget
     39* Fully responsive admin dashboard
     40* Update text, images and URL anytime.
     41* Create a greeting message and the keyword not found message
     42* Edit and customize the appearance
     43* Fully responsive design and mobile ready interface
     44* Create Answers with links, images and GIFS (The plugin allow clickable links and images).
     45* Build Galleries: create custom galleries by adding a title, description, URL and button.
     46* Leads Button to obtain basic information from visitors (You need a PRO account to view your leads)
     47
     48
     49 == LIST OF PRO FEATURES ==
     50
     51* Advanced Reporting: most common keywords, real time statistics and most use questions.
     52* Gather all the data that you need in order to create strategies for your brand or company.
     53* Online Chat System: We have a hybrid system where you can turn off the Fogata BOTS Intelligence and chat directly with the users.
     54* Advanced Lead Button System: Capture the information about the users such as name, cellphone and email.
     55* Chat History: Check anytime and anywhere every conversation with your users
     56* Unlimited Entries: Be able to make as many answers as you want to your clients questions. The more you teach your BOT, the smartest it becomes.
     57* No Advertising: The plugin will appear without any type of advertising by Fogata or any other company.
     58* More interactions: If you have a bigger clientele, we’ll make sure all of them get attention.
     59
    2060
    2161PS: You'll need an [Fogata BOTS Authentication Key](https://fogatacrm.com/) to use it.  Keys are free; paid subscriptions are needed for more than 100 interactions with the BOT.
     
    2363== Installation ==
    2464
    25 Upload the Fogata BOTS plugin to your blog, Activate it, then enter your [Fogata BOTS Authentication Key](https://fogatacrm.com/).
     65Adding Fogata BOTS Plug In to your
     66WordPress site is really easy you just have to follow these steps:
     67
     681.  Install and activate the Fogata BOTS Plugin through the ‘Plugins’ menu
     69in WordPress.
     702.  After installation, click the Fogata BOTS section in the left toolbar.
     713.  Activate your own Token Activation Key at
     72http://www.fogata.com/bot.html (Create a user and password) and copy the
     73Activation Key on the section Settings.
     744.  Customize the plug in with colors, Logo and then create your Own Digital
     75Communication Flow (dialogue) to interact with your customers, users and
     76clients.
     775.  For additional information, check our Tutorial Video in our Youtube Channel Fogata Group at https://www.youtube.com/channel/UCnfAkWvHVpQjmrEzs1658rA/featured
     78
    2679
    2780== Changelog ==
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