Changeset 1524491
- Timestamp:
- 10/29/2016 01:36:44 PM (9 years ago)
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- 1 edited
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simple-tickets/trunk/readme.txt (modified) (2 diffs)
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simple-tickets/trunk/readme.txt
r1523107 r1524491 3 3 Tags: Tickets, Ticket System, Simple Tickets, Ticketing, Ticket Managening System, Support Tickets, Helpdesk 4 4 Donate link: http://simple-tickets.com 5 Requires at least: 4.4.26 Tested up to: 4.6.17 Stable tag: 4.4.25 Requires at least: 5.4.45 6 Tested up to: 5.4.45 7 Stable tag: 5.4.45 8 8 License: GPLv2 or later 9 9 License URI: http://www.gnu.org/licenses/gpl-2.0.html … … 12 12 13 13 == Description == 14 With Simple Tickets you can: 15 1. Create New Tickets (from admin panel without restrictions or from the website with restrictions) 16 2. Manipulate the settings for each ticket 17 3. Change the time that a user has to wait before creating a new ticket (e.g. they created one and want to create a next one straight away) 18 4. Smooth layout for the entire program. 19 5. Literally impossible to cause an error without editting the files physically. 20 6. Simple creation of new ticket. in New Ticket tab or from shortcode which you paste on a page [GBL_SMTCKS]. 21 7. No setup required! 22 8. Easy to use. 23 9. Once you are comfortable with the program you can switch Advanced Features on in the Admin > General Settings and go back into Settings to see more settings! 24 10. Simple to follow Ticket List. you can click on a ticket to go into it. 25 11. Don't forget that we are trying to advance this plugin all the time! 14 Hi and Welcome to the new release of simple tickets or helpdesk (you decide)! the sparseness of functionality and options in the GUI is intentional to make the plugin as simple and easy to use as possible hence "Simple Ticketing", However we are adding additional features so you can select how you want your ticket system set up, obviously; the more you load into it the more complicated it becomes for others to use it so we took it back to real basics. 26 15 16 == Feedback == 17 your feedback and suggestions "ARE" important so If you download the plugin and use it please give us feedback so we can improve the plugin for you, any wacky ideas welcome :) 18 19 == With Simple Tickets you can == 27 20 Ordered list: 21 1. Requires Virtually no configuration! 22 2. In New Ticket tab Create New Tickets from admin panel. 23 3. Manipulate the settings for each ticket 24 4. Change the time that a user has to wait before creating a new ticket . 25 5. Simple creation of new ticket from short code which you paste on aany page [GBL_SMTCKS]. 26 6. No setup is necessary although fine tuning available! 27 7. Simple to follow Ticket List. you can click on a ticket to go into it. 28 8. Don't forget that we are trying to advance this plugin all the time! 28 29 29 1. Easy to use30 1. Very Versatile31 1. Reqiuires Virtually no configuration!32 30 33 31 Unordered list: 34 32 35 *Can be used as a Helpdesk36 *Can be used as a Ticket Support System37 *Can be used for Project Management33 1 Can be used as a Helpdesk 34 2 Can be used as a Ticket Support System 35 3 Can be used for Project Management 38 36 39 37 == Installation == 40 1. Upload "Globel" folder to the "/wp-content/plugins/" directory. 41 1. Activate the plugin through the "Plugins" menu in WordPress. 38 1. Upload to the "/wp-content/plugins/" directory. 39 2. Activate the plugin through the "Plugins" menu in WordPress. 40 3. And your done. 42 41 43 42 == Frequently Asked Questions == 43 44 == important please give us feedback good or bad to improve this plugin == 45 44 46 = How to display New Ticket on my WordPress page? = 45 47 In order to display New Ticket Form, you need to add [GBL_SMTCKS] on a specific page and after saving the page it should appear on it after refresh.
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