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Changeset 1466217


Ignore:
Timestamp:
08/02/2016 02:29:36 PM (10 years ago)
Author:
bobintercom
Message:

Update readme

Location:
intercom/trunk
Files:
2 edited

Legend:

Unmodified
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  • intercom/trunk/bootstrap.php

    r1435732 r1466217  
    66Author: Bob Long
    77Author URI: https://www.intercom.io
    8 Version: 2.5.5
     8Version: 2.5.6
    99 */
    1010

  • intercom/trunk/readme.txt

    r1395653 r1466217  
    66Tested up to: 4.2.4
    77
    8 Official Intercom support for WordPress
     8The official WordPress plugin, built by Intercom.
     9
     10Chat with visitors to your website in real-time, capture them as leads, and convert them to customers.
    911
    1012== Description ==
    1113
    12 [Intercom](https://www.intercom.io/) is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
     14[Intercom](https://www.intercom.io/) is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team – including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
    1315
    14 Our 4 products are integrated on the [Free Intercom Platform](https://www.intercom.io/customer-intelligence):
    15 - [Acquire](https://www.intercom.io/live-chat): Chat with visitors on your website to help them become customers.
    16 - [Engage](https://www.intercom.io/customer-engagement): Onboard & retain customers with targeted email & in-app messages.
    17 - [Learn](https://www.intercom.io/customer-feedback): Get feedback from the right customers, in-app or by email.
    18 - [Support](https://www.intercom.io/customer-support): Help customers inside your web or mobile app, and by email.
     16With this plugin, you can add the Intercom Messenger to your website in just a few clicks and start chatting to customers and visitors to your website right away ([Acquire](https://www.intercom.io/live-chat) subscription required).
    1917
    20 [The Free Intercom Platform](https://www.intercom.io/customer-intelligence) enables allows you to track live customer data, filter and segment customers, and view rich customer profiles.
    21 
    22 Full installation and usage instructions are available on the [Intercom website](https://docs.intercom.io/install-on-your-web-product/installing-intercom-on-a-wordpress-site).
    23 
    24 **What this plugin does**
    25 
    26 With the Intercom plugin for WordPress, you can chat to both logged-in and anonymous users (using [Acquire](https://www.intercom.io/live-chat)).
    27 
    28 Installing this plugin provides a new Intercom settings page, which allows you to configure your app id and secure mode secret. Once filled out, the Intercom widget will automatically appear.
    29 
    30 If `current_user` is present, their email will be used as an identifier in the widget. Otherwise, it falls back to anonymous chat using [Acquire](https://www.intercom.io/live-chat).
    31 
    32 This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user.
    33 
    34 [View more details](https://github.com/intercom/intercom-wordpress).
     18Your logged-in customers will be tracked in Intercom as users, and visitors who aren’t customers (or aren’t logged in) will be tracked as leads.
    3519
    3620== Installation ==
    3721
    38 Requires PHP 5.3 or higher.
     22Installing Intercom on your WordPress site takes just a few minutes.
    3923
    40 1. Upload `bootstrap.php` to the `/wp-content/plugins/` directory
    41 1. Activate the plugin through the 'Plugins' menu in WordPress
    42 1. Enter your app details in the `Intercom` settings page
     24If you aren’t already an Intercom customer, you can find full instructions on signing up and installing Intercom using the WordPress plugin [here](https://docs.intercom.io/install-on-your-product-or-site/other-ways-to-get-started/install-intercom-on-your-wordpress-site).
     25
     26If you’re already an Intercom customer, you can find instructions in the in-app [setup guide](https://app.intercom.io/a/apps/_/guide/web_integration/web_integration_users). The first thing you’ll need to do is install and activate the plugin - you must be using WordPress v4.2.0 or higher and have the ability to install plugins in order to use this method.
     27
     28Note: This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user.
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