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Changeset 1324453

Timestamp:

01/09/2016 05:38:41 AM (10 years ago)

Author:

hfsupport

Message:

update FAQs

File:

-                      r1311610
+                      r1324453
 Yes, this plugin will help you install a free live chat widget on your website and add up to 10 customer support agents for free. The free plan is generous and offers powerful features like unlimited chats, concurrent chats, widget customization, canned responses, email transcripts, live dashboard, app integrations etc. However, if you need more features, there are paid plans too.
+= Can I have the chat history saved in archives? =
+All chat transcripts get archived, but are made available on your HappyFox Chat window based on your plan. The free plan will have Chat history available on your dashboard for 14 days; however you can upgrade your plan to access to the complete chat history.
+Popular and Mighty plans accommodate chat history for 1 and 3 years respectively. The Fantastic and Enterprise plans have an unlimited chat history. You can compare the feature list and select the ideal plan to suit your needs.
+= Where can I find the documentation for HappyFox Chat and WordPress integrations? =
+You can read more about how HappyFox Chat integrates with WordPress here: http://blog.happyfoxchat.com/wordpress-livechat-plugin/
+Technical details on integration with WordPress and the process to install HappyFox chat plugins are available here: https://support.happyfoxchat.com/kb/article/335-enable-integration-with-wordpress
 Compare them here - https://happyfoxchat.com/live-chat-pricing

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