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Changeset 1265468


Ignore:
Timestamp:
10/14/2015 03:58:05 AM (10 years ago)
Author:
chatra
Message:

text corrections

File:
1 edited

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  • chatra-live-chat/trunk/readme.txt

    r1164831 r1265468  
    22Contributors: chatra
    33Donate link: https://chatra.io/
    4 Tags: jivochat, chat for website, banckle, Chat, chat online, chat software, click desk, clickdesk, contact plugin, contact us, customer support, free chat, IM Chat, live chat, live chat inc, live chat services, live chat software, live chatting, live help, live support, live web chat, livechat, olark, online chat, online support, php live chat, snapengage, support software, Website Chat, WordPress chat, wordpress live chat, wordpress live chat plugin, zendesk, Zopim, Zopim live chat, jivosite
     4Tags: jivochat, chat for website, banckle, Chat, chat online, chat software, click desk, clickdesk, contact plugin, contact us, customer support, free chat, IM Chat, live chat, live chat inc, live chat services, live chat software, live chatting, live help, live support, live web chat, livechat, olark, boldchat, online chat, online support, php live chat, snapengage, support software, Website Chat, WordPress chat, wordpress live chat, wordpress live chat plugin, zendesk, Zopim, Zopim live chat, jivosite
    55Requires at least: 3.0.1
    6 Tested up to: 4.2
     6Tested up to: 4.3
    77Stable tag: trunk
    88License: GPLv2 or later
    … …  
    1717**Deliver happiness & collect feedback. Beautifully.**
    1818
    19 Boost conversions, solve issues,in real time.
     19Boost sales, solve issues in real time, for free.
    2020
    21 Live chat allows you to answer questions and alleviate concerns, unstucking visitors and helping them place an order. Use it to collect actionable feedback to improve your service: identify problems, capture leads and know your customers. It’s really easy with Chatra.
     21Live chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info and understand your customers better. It’s really easy with Chatra.
     22
     23Work from a web dashboard or desktop apps for Windows & Mac. Even on the go we’ve got you covered with Android & iOS apps.
    2224
    2325**Distinctive Features:**
    2426
    25 * Group chats: Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service
    26 * Lead capture: Chatra collects contact info even when you are offline or unavailable, so that you can get back to customers even if they left your site.
    27 * Triggered actions:Initiate conversations when certain criteria are met: target those who are in the right place at the right time
     27* Live typing insights. See what customers type before they hit "send".
     28* Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
     29* Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
     30* Lead capture. Chatra collects contact info even when you are offline or unavailable, so that you can get back to customers even if they left your site.
     31* Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
     32* Free forever plan. Up to 5 agents can be online at the same time.
    2833
    2934**Live Chat done right:**
    … …  
    3237
    3338* Keeps history. As in a smartphone, past conversations are available for you and your customers. For them, even if they close the browser.
    34 * Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS.
    35 * Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Chatra is nice. Period.
     39* Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
     40* Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
    3641
    3742**Simple, straightforward pricing**
    3843
    39 * Free plan, or $16 per agent/month (billed annually)
     44* Free plan, or $9 per agent/month
    4045
    41 Web dashboard, desktop apps for Windows & Mac — we’ve got you covered. Sign up to download! Mobile apps are coming soon.
     46Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!
    4247
    4348**For all features check https://chatra.io**
    … …  
    4853* Install and activate the Chatra Plugin through the 'Plugins' menu in WordPress
    4954* After installation, click the Chatra chat section in the left toolbar
    50 * Create a new Chatra account, or use your existing one
     55* Create a new free Chatra account, or use your existing one
    5156* Download and install the agent's app on your computer or mobile, or use our browser-based app
    5257
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