{"id":546,"date":"2020-07-29T09:04:36","date_gmt":"2020-07-29T16:04:36","guid":{"rendered":"https:\/\/platerecognizer.com\/?page_id=546"},"modified":"2020-10-17T19:48:55","modified_gmt":"2020-10-18T02:48:55","slug":"helpold","status":"publish","type":"page","link":"https:\/\/platerecognizer.com\/helpold\/","title":{"rendered":"Help Old"},"content":{"rendered":"<div  class=\"tatsu--_dhxuZ1PG tatsu-section  tatsu-bg-overlay page-heading  tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"70px 0px 70px 0px\"}' data-padding-top='70px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-GHNf5Xfbg-\" ><div  class=\"tatsu-row page-heading\" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-oL2w3QRtR\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-e1Sk78rnO  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-e1Sk78rnO.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style>\n<h1>Main Help Page<\/h1>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-oL2w3QRtR.tatsu-column{width: 100%;}.tatsu-oL2w3QRtR.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-oL2w3QRtR > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-oL2w3QRtR > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-oL2w3QRtR > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-oL2w3QRtR > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-oL2w3QRtR.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-oL2w3QRtR.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-oL2w3QRtR.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu--_dhxuZ1PG .tatsu-section-background{background-image: url(https:\/\/platerecognizer.com\/wp-content\/uploads\/2020\/07\/top-bg.jpg);background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu--_dhxuZ1PG .tatsu-bg-blur{background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu--_dhxuZ1PG .tatsu-section-pad{padding: 70px 0px 70px 0px;}.tatsu--_dhxuZ1PG .tatsu-section-offset-wrap{transform: translateY(-0px);}.tatsu--_dhxuZ1PG > .tatsu-bottom-divider{z-index: 9999;}.tatsu--_dhxuZ1PG > .tatsu-top-divider{z-index: 9999;}.tatsu--_dhxuZ1PG .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div><div  class=\"tatsu-4Hq4KWyhok tatsu-section  tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"50px 0px 50px 0px\"}' data-padding-top='50px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-FjTQgTUOd\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-ybyigpNmV3\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-7yqdlF2ION  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-7yqdlF2ION.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style>\n<p>This page contains links to a variety of specific help pages for Plate Recognizer.<\/p>\n<ul class=\"my-ul-li\">\n<li><a href=\"docker\/\" target=\"_self\" rel=\"noopener noreferrer\">How to Install SDK via Docker for Windows.<\/a><\/li>\n<li><a href=\"..\/vms\/blueiris\/\" target=\"_self\" rel=\"noopener noreferrer\">How to use Plate Recognizer on Blue Iris Software.<\/a><\/li>\n<li><a href=\"#Q7\" target=\"_self\" rel=\"noopener noreferrer\">Q7: What should I do with a \u201cLicense file not found\u201d error?<\/a><\/li>\n<li><a href=\"#Q8\" target=\"_self\" rel=\"noopener noreferrer\">Q8: What is a \u201cconnection refused\u201d error?<\/a><\/li>\n<li><a href=\"#Q9\" target=\"_self\" rel=\"noopener noreferrer\">Q9: What does this message mean: \u201cThis license has already been insta.<\/a><\/li>\n<li><a href=\"#Q10\" target=\"_self\" rel=\"noopener noreferrer\">Q10: How do I change the port of the container?<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-ybyigpNmV3.tatsu-column{width: 100%;}.tatsu-ybyigpNmV3.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-ybyigpNmV3 > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-ybyigpNmV3 > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-ybyigpNmV3 > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-ybyigpNmV3 > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-ybyigpNmV3.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-ybyigpNmV3.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-ybyigpNmV3.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu-4Hq4KWyhok.tatsu-section{background-color: rgba(255,255,255,1);}.tatsu-4Hq4KWyhok .tatsu-section-pad{padding: 50px 0px 50px 0px;}.tatsu-4Hq4KWyhok .tatsu-section-offset-wrap{transform: translateY(-0px);}.tatsu-4Hq4KWyhok > .tatsu-bottom-divider{z-index: 9999;}.tatsu-4Hq4KWyhok > .tatsu-top-divider{z-index: 9999;}.tatsu-4Hq4KWyhok .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div><div  class=\"tatsu-fkIOBqdWn tatsu-section  tatsu-bg-overlay home-nine  tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"50px 0px 50px 0px\"}' data-padding-top='50px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-90Fi-QlxG-\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-Iu9Xxqf-Py\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-yz4-S8mqbC  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-yz4-S8mqbC.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style>\n<p class=\"white-p\">Have questions? <a href=\"..\/contact\" target=\"_self\" rel=\"noopener noreferrer\">Let us know<\/a> how we can help.<\/p>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-Iu9Xxqf-Py.tatsu-column{width: 100%;}.tatsu-Iu9Xxqf-Py.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-Iu9Xxqf-Py > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-Iu9Xxqf-Py > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-Iu9Xxqf-Py > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-Iu9Xxqf-Py > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-Iu9Xxqf-Py.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-Iu9Xxqf-Py.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-Iu9Xxqf-Py.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu-fkIOBqdWn.tatsu-section{background-color: rgba(0,106,255,1);}.tatsu-fkIOBqdWn .tatsu-section-pad{padding: 50px 0px 50px 0px;}.tatsu-fkIOBqdWn .tatsu-section-offset-wrap{transform: translateY(-0px);}.tatsu-fkIOBqdWn > .tatsu-bottom-divider{z-index: 9999;}.tatsu-fkIOBqdWn > .tatsu-top-divider{z-index: 9999;}.tatsu-fkIOBqdWn .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"<div><a href=\"https:\/\/platerecognizer.com\/helpold\/\" class=\"exp-read-more exp-read-more-underlined\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help | Plate Recognizer ALPR<\/title>\n<meta name=\"description\" content=\"Quick responses to common questions for our Automatic License Plate Recognition (ALPR) software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/platerecognizer.com\/helpold\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help | Plate Recognizer ALPR\" \/>\n<meta property=\"og:description\" content=\"Quick responses to common questions for our Automatic License Plate Recognition (ALPR) software.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/platerecognizer.com\/helpold\/\" \/>\n<meta property=\"og:site_name\" content=\"Plate Recognizer\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-18T02:48:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/platerecognizer.com\/helpold\/\",\"url\":\"https:\/\/platerecognizer.com\/helpold\/\",\"name\":\"Help | Plate Recognizer ALPR\",\"isPartOf\":{\"@id\":\"https:\/\/platerecognizer.com\/#website\"},\"datePublished\":\"2020-07-29T16:04:36+00:00\",\"dateModified\":\"2020-10-18T02:48:55+00:00\",\"description\":\"Quick 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