Help centre

Why does our charging cable look thinner than traditional electrical cables?

Peblar — Thu, 05 Mar 2026 16:42:48 GMT

A thin, purpose-designed AC charging cable that is easier to handle, while still delivering high performance, long-term durability, and full safety compliance.

When does the Peblar charger switch from single-phase to three-phase during solar charging?

Peblar — Wed, 10 Sep 2025 09:17:05 GMT

Peblar chargers can switch between single-phase and three-phase to make optimal use of solar energy for charging your car. This switching occurs when sufficient power is available. At a certain power level, the charger switches to three-phase, and when there is too little power, it switches back to single-phase.

Peblar Home Plus phase-out, what you need to know

Peblar — Fri, 13 Jun 2025 07:07:56 GMT

The Peblar Home Plus is currently being phased out and is no longer part of our active product portfolio. While it is no longer available for new orders directly from Peblar, existing units remain fully supported. Below you’ll find everything you need to know about what this means for ongoing use, support, and maintenance.

Which smart home platforms support Peblar chargers?

Peblar — Tue, 11 Mar 2025 15:07:25 GMT

Peblar chargers integrate seamlessly with popular smart home platforms like Home Assistant and EVCC, using the local API. These platforms allow users to monitor charging status, manage energy consumption, and even automate tasks like turning off solar-only charging when solar production is insufficient. This approach ensures that Peblar chargers can be controlled through existing apps that users may already have in their smart home ecosystems.

Does Peblar have an app?

Peblar — Tue, 11 Mar 2025 15:03:37 GMT

Peblar has chosen to prioritize a web interface over developing native iOS or Android apps. The web interface offers all the functionalities of an app, including monitoring charging sessions, adjusting settings, scheduling charging times, and selecting solar charging strategies. Users can easily access the interface on any device—smartphone, tablet, or laptop. For convenience, users can even create a shortcut on their phone's home screen for quick access, mimicking the feel of a native app.

My Peblar charger doesn't start charging in smart solar modus

Peblar — Tue, 23 Jul 2024 12:59:55 GMT

Solar charging modes

First, please check which strategy is chosen.

What information can be found on the commissioning label of my Peblar quick start guide?

Peblar — Tue, 23 Jul 2024 12:40:30 GMT

The commissioning label contains two QR codes to log-in to the WiFi hotspot of the Peblar charger, and to open the web interface.

Peblar warning and error codes for installers

Peblar — Fri, 19 Jul 2024 13:24:49 GMT

The Peblar charger can produce warning and error codes to indicate that the charger is experiencing some issue. Warning and error codes may occur at the same time, but they are very different in nature. Error codes always have 4 digits, and charging during an error code is not possible. Warning codes always have 5 digits, and charging during a warning code is possible, but maybe at reduced power rates.

My Peblar charger is not charging or charging at low power

Peblar — Fri, 19 Jul 2024 13:21:02 GMT

There are multiple factors that can influence the charging speed.

Warning and error codes

Peblar — Fri, 19 Jul 2024 12:56:42 GMT

When the Peblar charger is in error mode, the LED will indicate a blinking red light which means charging currently isn't possible. When the Peblar charger is showing a warning, charging is still possible, but it might not be at its full potential (reduced current). In both cases, there are a few things you can do: