Privacy Policy

1. Introduction

Welcome to Owlstack ("we," "our," or "us"). Owlstack provides an AI-powered social media automation engine available as an open-source SDK (self-hosted) and a managed Cloud service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (owlstack.dev), Cloud dashboard (app.owlstack.dev), SDK packages, API, and related services (collectively, the "Service").

By using Owlstack, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Personal Information

When you create an account or interact with our Service, we may collect:

• Name and email address
• Billing and payment information (processed securely via third-party providers)
• Organization or company name
• Profile information you provide

2.2 Social Media Account Data

When you connect social media accounts to Owlstack, we access data necessary to publish and manage content on your behalf across our 11 supported platforms: Twitter/X, Facebook, Instagram, Telegram, LinkedIn, Pinterest, Discord, Reddit, Slack, Tumblr, and WhatsApp. This includes:

• Account identifiers and access tokens
• Profile information (name, handle, avatar)
• Content you create, schedule, or publish through the Service
• Engagement metrics and analytics data where available

2.3 Usage Data

We automatically collect certain information when you use our Service:

• IP address, browser type, and operating system
• Pages visited, features used, and actions taken
• Device information and unique identifiers
• API request logs and SDK usage patterns (Cloud service only)

2.4 Self-Hosted SDK

If you use our open-source SDK in a self-hosted environment, your content and social media credentials remain on your own servers. We do not collect, access, or store any of your data in self-hosted deployments unless you explicitly opt in to telemetry or connect to our Cloud API endpoints.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and publish content to your connected social media platforms
• Power AI-driven content optimization and recommendations
• Process payments and manage subscriptions
• Communicate with you about your account, updates, and support
• Analyze usage patterns to improve the Service
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

4. AI-Powered Features

Owlstack includes AI-powered features such as content optimization, smart scheduling, and automated content adaptation. When you use these features through our Cloud service:

• Your content may be processed by our AI models to generate suggestions and optimizations
• We do not use your content to train our AI models without your explicit consent
• AI-generated content suggestions are provided for your review before publishing
• You retain full ownership of all content, including AI-assisted modifications

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Social Media Platforms: Content and account data necessary to publish on your behalf, in accordance with each platform's API terms
• Service Providers: Third-party vendors who assist us in operating the Service (payment processors, hosting providers, analytics)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data in transit (TLS) and at rest (AES-256)
• Secure storage of API tokens and credentials using encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication for all internal systems

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion:

• Personal data is deleted within 30 days
• Social media tokens are immediately revoked and deleted
• Published content on third-party platforms is not affected
• Aggregated, anonymized data may be retained for analytics purposes

9. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Children's Privacy

Owlstack is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at: