[et_pb_section fb_built=”1″ _builder_version=”4.15.0″ _module_preset=”default” background_color=”#fffbf3″ global_colors_info=”{}”][et_pb_row _builder_version=”4.15.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”on|on|on” admin_label=”Policy Pre-2023″ _builder_version=”4.15.1″ _module_preset=”default” header_2_font_size=”36px” header_4_font=”Chillax Regular||||||||” header_4_font_size=”36px” header_5_font=”Chillax Regular||||||||” header_5_font_size=”26px” header_6_font=”Chillax Regular||||||||” header_6_font_size=”18px” disabled=”on” global_colors_info=”{}”]<\/p>\n
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website (www.orbitapps.com) or subscribe to or install one of our products. Please feel free to contact us if you have any questions.<\/span><\/p>\n <\/p>\n <\/p>\n Website<\/strong><\/p>\n When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the pages or products viewed, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as \u201cDevice Information.\u201d<\/span><\/p>\n We collect Device Information using the following technologies:<\/span><\/p>\n When we refer to \u201cPersonal Information\u201d in this Privacy Policy, we are talking about both Device Information and the information described in the Apps section below.<\/span><\/p>\n <\/p>\n We collect certain Personal Information when you install the following apps:<\/span><\/p>\n Pixelpop<\/strong><\/p>\n We collect your store URL, along with your name, email, address, timezone, and location. We also collect any email addresses your customers enter via the app. This allows us to provide the features and functionality of the app, such as scheduled events (popups, sales and promotion banners, timers, etc.), location-based events, and any email integration you\u2019ve enabled.<\/span><\/p>\n Wholesale Hub<\/strong><\/p>\n We collect your Shopify store URL, along with your name, telephone number, address, timezone, location. This allows us to create draft orders for your store based on pricing feature(s) you\u2019ve enabled.<\/span><\/p>\n Once you\u2019ve uninstalled one of our apps, we may store your data for up to 60 days in order to reach out to gather customer experience and usage feedback, and\/or to contact you with promotional and win-back campaigns for a limited period.<\/span><\/p>\n <\/p>\n <\/p>\n When you install one of our products through a third-party marketplace such as Shopify, we collect your store name and shop domain, along with your email address. We use this information to communicate with you and provide customer support when you contact us.<\/span><\/p>\n <\/p>\n <\/p>\n We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).<\/span><\/p>\n <\/p>\n <\/p>\n We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above.<\/span><\/p>\n We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information at policies.google.com\/privacy<\/a>.<\/span><\/p>\n You can also opt-out of Google Analytics at tools.google.com\/dlpage\/gaoptout<\/a>.<\/span><\/p>\n We use Drip for email marketing and to maintain our customer lists. You can read more about how Drip uses your Personal Information at and drip.com\/privacy<\/a>.<\/span><\/p>\n We use Zendesk to communicate with you and provide customer support when you contact us. You can read more about how Zendesk uses your Personal Information at zendesk.com\/company\/agreements-and-terms\/privacy-policy\/<\/a><\/span><\/p>\n Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.<\/span><\/p>\n As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative\u2019s (\u201cNAI\u201d) educational page at networkadvertising.org\/understanding-online-advertising\/how-does-it-work<\/a>.<\/span><\/p>\n You can opt out of Facebook and Google targeted advertising at facebook.com\/settings\/?tab=ads<\/a> and adssettings.google.com<\/a>.<\/span><\/p>\n Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance\u2019s opt-out portal at optout.aboutads.info<\/a>.<\/span><\/p>\n <\/p>\n <\/p>\n <\/p>\n Please note that we do not alter our site\u2019s data collection and use practices when we see a \u201cDo Not Track\u201d signal from your browser.<\/span><\/p>\n <\/p>\n <\/p>\n If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.<\/span><\/p>\n Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the U.S.<\/span><\/p>\n <\/p>\n <\/p>\n <\/p>\n We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.<\/span><\/p>\n <\/p>\n <\/p>\n For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at groundcontrol@orbitapps.com<\/a> or by mail at 200-535 Yates Street, Victoria, BC, V8W 2Z6, Canada.<\/span><\/p>\n <\/p>\n [\/et_pb_text][et_pb_text admin_label=”Policy June 2023″ _builder_version=”4.15.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Last Updated<\/b>: September 10, 2025<\/p>\n This Privacy Policy describes how Orbit Apps (\u201cOrbit\u201d, \u201cwe\u201d or \u201cus\u201d) collects, uses and discloses personal information when you visit our Website (www.orbitapps.com) or subscribe to, install or otherwise use one of our products, applications and services (collectively the \u201cApps\u201d). This privacy policy relates to all of our business activities, unless we have provided you with a separate privacy policy for a particular product, service or activity. Please feel free to contact us as per the \u201ccontact us\u201d section below if you have any questions.<\/p>\n Please review this privacy policy carefully. By submitting your personal information to us, by using our website, or by otherwise accessing or using the Apps, you consent to us collecting, using and disclosing your personal information as set out in this privacy policy.<\/p>\n \u201cPersonal information\u201d means information about an identifiable individual. This information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, country of residence and state\/province of residence.<\/p>\n Personal information does not include information where there is no serious possibility that it can be used to identify an individual, whether on its own or in combination with other information, or personal information that has been anonymized or aggregated such as to be considered anonymized information or no longer personal information under applicable laws.<\/p>\n We collect Personal Information from you in the following ways:<\/p>\n We collect the following types of information from you across our business operations.<\/p>\n We collect certain Personal Information when you install the following apps:<\/p>\n We collect your Shopify store details as configured in Shopify, including your name, email address, phone number, and address, . We also collect any email addresses your visitors enter via the Pixelpop app.<\/p>\n We collect your Shopify store details, including your name, email address, phone number, and address. We also receive order details from your store, including order names, tags and order total, to confirm the application of discounts.<\/p>\n We collect your Shopify store details, including your name, email, phone number, and address. We collect order details from your store, including order names, tags and order total to provide analytics on your discounted orders. We do not store your customers\u2019 name, email, phone number, or address.<\/p>\n We collect your Shopify store details, including your name, email, phone number, and address. We collect customer data for any applicants to your programs, including name, email, phone, address, company\/organization, title, and application notes.<\/p>\n Data Retention<\/p>\n Files uploaded through the Alliance Pro application form are stored only as long as necessary and are automatically deleted after 30 days.<\/p>\n When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information that you submit to us on our Website forms, including your name, email address, Shopify store details and other information. Additionally, as you browse the site, we collect information about the pages or products viewed, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as \u201cDevice Information.\u201d<\/p>\n When you install one of our products through a third-party marketplace such as Shopify, we collect your store name and shop domain, along with your email address. You may also integrate our Apps with other services you use, so as to allow you to access, store, share and edit certain content from a third-party through our Apps. The information we receive when you link or integrate our Apps with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Apps. We also obtain contact information, such as names, email addresses and telephone number from third party partners and service providers.<\/p>\n We use \u201ccookies\u201d and enlist third party services which use cookies to collect Device Information. Cookies are small data files transferred to your computer\u2019s hard-drive by a website. They keep a record of your preferences and login information, making your subsequent visits to the website and Apps more efficient and secure. Cookies may store a variety of information, including the number of times that you access a website, your login information, your device information, IP address, and the number of times that you view a particular page or other item on the Website or Apps. The use of cookies is a common practice adopted by most major websites to better serve their users. You have a variety of tools to control the information collected by cookies, web beacons, and similar technologies when you use our website. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. You should note, however, that without cookies some of our website\u2019s functions may not be available.<\/p>\n We also use the following tracking technologies on our Website:<\/p>\n We use Google Analytics to collect information to maintain and improve the use of our Website. Google Analytics collects information such as how often users visit the Apps, which pages they visit when they do so, and which other sites they used prior to coming to our Apps. Google\u2019s ability to use and share information collected by Google Analytics about your visits to and use of the services is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more about how Google collects and processes data specifically in connection with Google Analytics here. Further information about your option to opt-out of these analytics services is available here.<\/p>\n We generally use the personal information and Device Information we collect to provide the Apps, to comply with our contractual obligations, and to support our legitimate interests in maintaining, improving and advertising the Apps. Below are specific purposes for which we use the information we collect.<\/p>\n We may use your personal information and other information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.<\/p>\n We share your Personal Information with the following third parties to help us conduct our business and support our customers as described below.<\/p>\n Service Providers<\/b>: We share your personal information with third party service providers who perform some functionality within the Apps on our behalf, such as customer service, technical support, hosting, data storage and processing, and research and analytics. We also share your information with third party service providers who provide products and services that we use to operate our business, such as payment processing, email services, marketing campaigns, surveys and contests.<\/p>\n Third-Party Websites and Services<\/b>: Our Apps may include links to third-party websites, and integrations with third-party services. Such websites and third-party services, and any information you process, submit, transmit or otherwise use with such websites and third-party services, are governed by such third-party\u2019s terms and privacy practices and policies, and not by this Privacy Policy. We encourage you to carefully read the terms and privacy policies of such websites and third-party services. To the extent that our service providers contact you in order to offer or promote our Apps, they may additionally interest you in their own services. Should you decide to engage in such activities with those Service Providers, please note that such engagement is beyond the scope of this Privacy Policy and will therefore be covered by the third party\u2019s terms and privacy policy.<\/p>\n Marketing<\/b>: We use Drip and Hubspot for email marketing and to maintain our customer contact information and lists.<\/p>\n Other Disclosures<\/b>: We may disclose your information when we believe such disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and services; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety or property, and\/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.<\/p>\n If you no longer want to receive marketing-related emails from us, you may opt out of receiving marketing-related emails by clicking the \u201cunsubscribe\u201d link at the bottom of any email you receive from us. You may also opt out by contacting us directly using the contact information on our website.<\/p>\n We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a reasonable time to process your request. Please note that if you opt out from receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.<\/p>\n As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative\u2019s (\u201cNAI\u201d) educational page at networkadvertising.org\/understanding-online-advertising\/how-does-it-work.<\/p>\n You can opt out of Facebook and Google targeted advertising at facebook.com\/settings\/?tab=ads and adssettings.google.com.<\/p>\n Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance\u2019s opt-out portal at optout.aboutads.info.<\/p>\n We retain the above data as long as it is reasonably necessary to provide the Apps, or as required by applicable laws, regulations or government orders. Once you\u2019ve uninstalled one of our apps, we may store your data for up to 60 days. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.<\/p>\n Once you\u2019ve uninstalled one of our apps, we may store your data for up to 60 days in order to reach out to gather customer experience and usage feedback, and\/or to contact you with promotional and win-back campaigns for a limited period.<\/p>\n If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Apps, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.<\/p>\n Individuals have a number of rights concerning their personal information under global privacy laws. You may make a written request to access, correct or delete any personal information about you that we have collected, used or disclosed, and we will provide you with any such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required.<\/p>\n Where applicable, you may be entitled to additional rights, including: (i) the right to withdraw consent to processing; (ii) the right to object to unlawful data processing, under certain conditions; (iii) the right to erasure of personal information about you, under certain conditions; (iv) the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, or believe your personal information is inaccurate; (v) the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vi) the right to object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions.<\/p>\n Please note that such rights are not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal data that we hold about you. In the event that we cannot accommodate your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.<\/p>\n You also have the right to lodge a complaint with the relevant data protection or privacy authority, such as the Office of the Privacy Commissioner. If you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the U.S. If you have any questions, please reach out using the details in the \u201cContact Us\u201d section below.<\/p>\n We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When changes are made to this privacy policy they will become immediately effective when published in a revised privacy policy posted on our website, unless otherwise noted. We may also communicate the changes through our Apps or by other means. By submitting your personal information to us, by registering for or using any of the Apps we offer, by using our Website, or by voluntarily interacting with us after we publish or communicate a notice about the changes to this privacy policy, you consent to our collecting, using and disclosing your personal information as set out in the revised privacy policy.<\/p>\n For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at groundcontrol@orbitapps.com or by mail at 200-535 Yates Street, Victoria, BC, V8W 2Z6, Canada.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website (www.orbitapps.com) or subscribe to or install one of our products. Please feel free to contact us if you have any questions. How we collect information Website When you visit our website, we […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n Suggested text: <\/strong>Our website address is: https:\/\/orbitapps.com.<\/p>\r\n\r\n Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\r\n\r\n An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\r\n\r\n Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\r\n\r\n Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n\r\n If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n\r\n When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n\r\n If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\r\n\r\n Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\r\n\r\n These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\r\n\r\n Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\r\n\r\n Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n\r\n For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n\r\n Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\r\n\r\n Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\r\n","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":21,"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3977,"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/pages\/3\/revisions\/3977"}],"wp:attachment":[{"href":"https:\/\/orbitapps.com\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How we collect information<\/span><\/h5>\n
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Apps<\/span><\/h5>\n
Third-Party Marketplaces<\/span><\/h5>\n
How we use information<\/span><\/h5>\n
How we share information<\/span><\/h5>\n
“Do not track”<\/span><\/h5>\n
Protecting your rights<\/span><\/h5>\n
\u00a0<\/h5>\n
Changes to this policy<\/span><\/h5>\n
Contact us<\/span><\/h5>\n
Orbit Privacy Policy<\/h1>\n
Shortcuts<\/h1>\n
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Meaning of Personal Information<\/h2>\n
How we Collect Information<\/h2>\n
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Types of Personal Information we collect<\/h3>\n
Apps<\/h4>\n
Pixelpop<\/h5>\n
Wholesale Hub<\/h5>\n
Ultimate Special Offers<\/h5>\n
Alliance Pro<\/h5>\n
Website<\/h4>\n
Third Parties<\/h4>\n
Cookies and Tracking Technologies<\/h4>\n
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Google Analytics<\/h4>\n
How we use information<\/h2>\n
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to comply with legal and regulatory requirements, where applicable.<\/li>\n<\/ul>\nHow we share information<\/h2>\n
Targeted Advertising and Opt Out<\/h2>\n
Data Retention<\/h2>\n
Protecting your rights<\/h2>\n
We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for this purpose. We will not charge you any fees to access your personal information in our records without first providing you with an estimate of the approximate fees, if any.<\/p>\nEuropean Residents<\/h2>\n
Changes to this policy<\/h2>\n
Contact us<\/h2>\n
Who we are<\/h2>\r\n\r\n
Comments<\/h2>\r\n\r\n
Media<\/h2>\r\n\r\n
Cookies<\/h2>\r\n\r\n
Embedded content from other websites<\/h2>\r\n\r\n
Who we share your data with<\/h2>\r\n\r\n
How long we retain your data<\/h2>\r\n\r\n
What rights you have over your data<\/h2>\r\n\r\n
Where we send your data<\/h2>\r\n\r\n