{"id":5479,"date":"2021-03-22T17:13:51","date_gmt":"2021-03-22T17:13:51","guid":{"rendered":"http:\/\/optimoroute.com\/?p=5479"},"modified":"2024-03-19T12:01:34","modified_gmt":"2024-03-19T12:01:34","slug":"order-notifications","status":"publish","type":"post","link":"https:\/\/optimoroute.com\/order-notifications\/","title":{"rendered":"Keep Customers Informed Every Step of the Way"},"content":{"rendered":"\n
\n \"ROT\n<\/figure>\n\n\n\n

Your customers have come to expect real-time updates from delivery and service providers. With our real-time order notifications, you\u2019ll never leave customers wondering about the status of their order. <\/p>\n\n\n\n

Whether your customer is eagerly awaiting a special package or planning their day around a service rep’s visit, knowing the latest on an order makes all the difference. And helps set your business apart as the one your customers can count on. <\/p>\n\n\n\n

You\u2019ve Got It Covered Start to Finish<\/strong><\/p>\n\n\n\n

Set up OptimoRoute’s Realtime Order Tracking<\/a> in just a few clicks and keep your customers up-to-minute. Send an order tracking link and automated notifications to: <\/p>\n\n\n\n

  1. Confirm <\/strong>scheduled delivery or service times<\/li>
  2. Remind and update <\/strong>your customer when you\u2019re on your way<\/li>
  3. Share<\/strong> the driver or technician\u2019s location in real time with a Live ETA<\/li>
  4. Inform <\/strong>about delivery or service completion<\/li><\/ol>\n\n\n\n

    Additionally, a free proof of delivery template<\/a> is available to everyone, and proof of delivery through order tracking is available to our customers. So, when customers check their tracking link after an order is completed, they\u2019ll see any information collected such as their signature, or the picture the driver took of their delivery on the doorstep.<\/p>\n\n\n\n

    To uplevel your customer service experience with these new features, learn more and get set up with Realtime Order Tracking<\/a> and Proof of Delivery<\/a>.<\/p>\n\n\n\n

    \"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

    Your customers have come to expect real-time updates from delivery and service providers. With our real-time order notifications, you\u2019ll never leave customers wondering about the status of their order.  Whether your customer is eagerly awaiting a special package or planning their day around a service rep’s visit, knowing the latest on an order makes all […]<\/p>\n","protected":false},"author":2,"featured_media":5491,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88,64,71],"tags":[],"class_list":["post-5479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-route-optimization-and-planning","category-serving-customers","category-whats-new"],"acf":{"post_cta":"","toggle_post_date":false,"short_title":"Keep Customers Informed Every Step of the Way","topic_intro":"","_top_category_nav":""},"featured_image":{"src":"https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-1024x538.png","srcset":"https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-1024x538.png 1024w, https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-300x158.png 300w, https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-768x403.png 768w, https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-1536x806.png 1536w, https:\/\/optimoroute.com\/wp-content\/uploads\/2021\/03\/ROT-POD-Hero-1-2048x1075.png 2048w","sizes":"(max-width: 1024px) 100vw, 1024px"},"category_name":"Route Optimization and Planning","read_time":"1 min read","_links":{"self":[{"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/posts\/5479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/comments?post=5479"}],"version-history":[{"count":0,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/posts\/5479\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/media\/5491"}],"wp:attachment":[{"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/media?parent=5479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/categories?post=5479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optimoroute.com\/wp-json\/wp\/v2\/tags?post=5479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}