About OneSource Mobile Application
We are pleased to announce version 6 of our OneSource Mobile App - Your invaluable companion in and outside the lab The OneSource Mobile App makes it fast and easy to request the service you need, when you need it,...
We are pleased to announce version 6 of our OneSource Mobile App - Your invaluable companion in and outside the lab The OneSource Mobile App makes it fast and easy to request the service you need, when you need it, anytime, anywhere. Simply scan the OneSource Tag on your instrument to log a new service request for that instrument and let OneSource do the rest. With easy visibility to upcoming service events, OneSource Mobile helps you prepare instruments and workload in advance. Even share the upcoming service details with your colleagues through the “Share” feature. Use OneSource Mobile’s “Recent” and “Favorites” options to keep track of your key assets as well as recent activity. Through the “Favorites” option you can build your own list of key instruments to quickly log new service requests, to check on upcoming service events and for reviewing the service history. We've even included a naming option for easy instrument identification and a “Follow” feature so you can stay up-to-date on all your instruments activities. App designed and developed by PerkinElmer. App icons by icons8: https://icons8.com/ Key features: - Log new service requests - Ability to include photos, videos and files as part of a service request - View upcoming service events - View service history, including the full field service report - See detailed instrument information - Instrument system view: Quickly see all other system components and pull up any instrument components details, including upcoming service events and the service history - Lookup the instruments EH&S (environmental health and safety) data. EH&S admins can maintain the information through the app too. - Enter a friendly name for any instrument you store as a “Favorite” on your device - Ability to “Follow” an instrument and receive push notifications when a PM is upcoming / changed, an instrument changes location or an entitlement is changed - Request a new instrument to be added to the OneSource program - Correct wrong and add missing instrument data - Start the process to remove or relocate an instrument - Get access to your Analytical Reports - RFID support (requires RFID tags and separate scanner) Use of user and device data: To use the OneSource Mobile app we are collecting your name, the company you work for, location of your workplace (city name), country you are located in, language preference and your email address. Other optional information e.g. phone number, department you work in,... can be added if you wish. The information is collected to create a user profile to authenticate you when you access the app and when communicating with us while using the app (on some forms, e.g. survey, feedback,... the user has to select that the user info is linked to the request, otherwise these forms as sent anonymously without any linked user information). You have access to the user profile and can change the information at any time. The data is saved on our server. Any communication between your device and our server is encrypted. On your device itself only the user name and password are saved if you select the option to automatically log in to the OneSource Mobile app. If you wish to have your account deleted, please send us a note using the ‘new service request’ or ‘feedback’ forms. For more details please visit our Privacy Policy page.
Version History Support passkey for the SSO. 6.9.4 May 21 1. Support ARC 2.0 for customers which enable it. 2. Enhancement in the calendar module. 6.9.3 Mar 30 1. Use new make/model request process 2. Enhancement on calendar module 3. Disable editing feature in ARC module and add copy to new for cancelled request 6.9.2 12/01/2025 - Change logic for searching make/model on the mobile app. 6.9.1 09/02/2025 1. Improvement in ARC module to improve the data quality. 2. New UI for make/model creation. 6.9 08/11/2025 -fix small UI bugs. 6.8.2 06/05/2025 1. Redesign equipment detail page and add similar equipment list/resource list. 2. Support system level slot booking 3. Enhance ARC module 6.8 04/16/2025 1.Add slot booking feature. 2.More reservation enhancement. 3.Display same notice as our web portal. 6.7 10/22/2024 1. Introducing a new ARC form for adding, changing, or removing instruments. 2. Implementing a process for creating and managing laboratory service tasks. 3. Aligning feedback with the format used in the Portal. 4. Adding an end-of-life (EOL) alert for instruments when it applies. 6.6 06/27/2024 1. Add upload equipment image feature in the add request. 2. Bug fixing. 6.5.1 04/01/2024 1. Add dimension attributes on equipment in equipment detail page. 2. Remove default value for primary user and lab manager in ARC form. 3. Add Notify Requestor option when changing ARC status and sending notifications. 4. Add Project field and option to send email invitation in equipment reservation form. 5. Text update from “Followed Equipment” to “Favorite Equipment”. 6.5 01/11/2024 1. Add new fields in ARC request. 2. Show or hide ARC fields according to fields setting. 3. Make Entitlement tab in equipment detail adaptable to configuration. 4. Display the equipment image in the equipment list. 5. Other enhancements We are always looking for ways to make the App better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'Settings'. We are happy to help! 6.4 06/09/2023 Here are the most important changes we made: 1. Add Job Title in a user profile. 2. Extend the maximum login email length to 100 characters. 3. Enable uploading images or documents for equipment. 4. Remove a mandatory field Comment in the reservation creation form. 5. Enable requesting for someone else feature when submitting a service request. We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.3.1 11/25/2022 Here are the most important changes we made: 1. Delete User Account 2. Support SSO functionality 3. Equipment entitlement information 4. New notification center 5. Create recurring reservation 6. Reserve a whole system 7. Merged the Followed list with the Favorite list in the Instrument tab We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.3 07/12/2022 -Dark Mode support -Fixed known bugs -Improved the app’s performance We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.2 02/22/2022 What's new? -Equipment change request (ARC) forms: Included more fields and fixed a problem with the make & model drop downs -EH&S: Option to show EH&S values in local language and more customization options for admins -Stability and performance improvements We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedack form located under 'settings'. We are happy to help! 6.1 08/05/2021 Updated look & feel with reworked UI/UX Introducing a ‘Home Page’ as central starting point for creating service requests, Analytical reports access and more Attach files and videos when creating a new service request Chat supports now video and image messages Overhauled the equipment change request (ARC) forms As always… bug fixes and other minor changes 6.0 04/17/2019 Bug fixes: 1. the waiting and in-progress chat conversations were not retrieved correctly 2. the screen was stuck when receiving a chat message 5.0.1 10/26/2018 - Find an RFID TAG using an RFID reader - Analytical reports integration (Spotfire Dashboard reports) - More barcode standards recognition - Updated Add/Remove/Change request forms - iPhoneX resolution adaptation - Custom keyboard for SN, Asset ID, System ID, OS Tag - GDPR Compliance - AWS Mobile Analytics integration for activities tracking - Always portrait direction on iPad - Bug fixes and minor UI changes 5.0 10/01/2018 - Besides the OS Tag you can now also use the Serial Number, Asset ID or System ID to search for an instrument - Request an instrument to be added/removed - Add/correct instrument data - Add instrument pictures - Set a System Nickname for easier recall - Swipe an entry on the favorite list to remove it; swipe a followed instrument to unfollow it; and swipe a notification to get options to either read, unread or delete it -Switch to use fingerprint touch in - OCR: correct the scanned text before searching - Recent user login list - Reserve an instrument (optional) - Chat (optional) - iPhone 6s using 3D touch: Create a new service call by simply pressing the OneSource App icon - iPhone 6s 3D touch: Preview the equipment details on your favorite items list 4.0 06/29/2016 -New and improved User Interface -iOS tablets are fully supported now -Multi-language support: English, French, German, Simplified Chinese and Traditional Chinese are offered -Instrument system view: Quickly see all other system components and pull up any instrument components details, including upcoming service events and the full service history. -End users can update instrument location details now through the app. -Lookup the instruments EH&S (environmental health and safety) data. EH&S admins can maintain the information through the app. -The auto synchronization can be disabled/enabled based on the users need. A manual sync can be triggered by “pulling down” the list views at any time. -On all lists a pagination feature was added. -Users can change now their password within the app. 3.0 10/02/2015 * Completely redesigned user interface * Ability to open and share field service report * Ability to provide "Friendly Names" for favorites - Enter a friendly name for any stored favorites you have for easier recall * Ability to include photos as part of a service request - Provide additional key data to the OneSource team in advance of a service call * Ability to Share service event lists and detail * Share and collaborate regarding service detail and history * Ability to “Follow” an instrument and be proactively informed of key changes * Proactive notification for Favorites when a PM is upcoming, an instrument changes location or an entitlement is changed * Ability to scan printed Tags with no barcodes 2.0 02/19/2015 Fixed iOS 8 camera issue 1.1 10/31/2014 Bug fixes 1.0.1 03/29/2014 1.0 03/17/2014
Previous Versions
Here you can find the changelog of OneSource Mobile Application since it was posted on our website on 2016-09-28 18:06:35.
The latest version is 6.9.4 and it was updated on 2026-06-27 09:18:51. See below the changes in each version.
OneSource Mobile Application version 6.9.4
Updated At: 2026-06-07
Changes: Version History Support passkey for the SSO. 6.9.4 May 21 1. Support ARC 2.0 for customers which enable it.
2. Enhancement in the calendar module. 6.9.3 Mar 30 1. Use new make/model request process
2. Enhancement on calendar module
3. Disable editing feature in ARC module and add copy to new for cancelled request 6.9.2 12/01/2025 - Change logic for searching make/model on the mobile app. 6.9.1 09/02/2025 1. Improvement in ARC module to improve the data quality.
2. New UI for make/model creation. 6.9 08/11/2025 -fix small UI bugs. 6.8.2 06/05/2025 1. Redesign equipment detail page and add similar equipment list/resource list.
2. Support system level slot booking
3. Enhance ARC module 6.8 04/16/2025 1.Add slot booking feature.
2.More reservation enhancement.
3.Display same notice as our web portal. 6.7 10/22/2024 1. Introducing a new ARC form for adding, changing, or removing instruments.
2. Implementing a process for creating and managing laboratory service tasks.
3. Aligning feedback with the format used in the Portal.
4. Adding an end-of-life (EOL) alert for instruments when it applies. 6.6 06/27/2024 1. Add upload equipment image feature in the add request.
2. Bug fixing. 6.5.1 04/01/2024 1. Add dimension attributes on equipment in equipment detail page.
2. Remove default value for primary user and lab manager in ARC form.
3. Add Notify Requestor option when changing ARC status and sending notifications.
4. Add Project field and option to send email invitation in equipment reservation form.
5. Text update from “Followed Equipment” to “Favorite Equipment”. 6.5 01/11/2024 1. Add new fields in ARC request.
2. Show or hide ARC fields according to fields setting.
3. Make Entitlement tab in equipment detail adaptable to configuration.
4. Display the equipment image in the equipment list.
5. Other enhancements
We are always looking for ways to make the App better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'Settings'. We are happy to help! 6.4 06/09/2023 Here are the most important changes we made:
1. Add Job Title in a user profile.
2. Extend the maximum login email length to 100 characters.
3. Enable uploading images or documents for equipment.
4. Remove a mandatory field Comment in the reservation creation form.
5. Enable requesting for someone else feature when submitting a service request.
We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.3.1 11/25/2022 Here are the most important changes we made:
1. Delete User Account
2. Support SSO functionality
3. Equipment entitlement information
4. New notification center
5. Create recurring reservation
6. Reserve a whole system
7. Merged the Followed list with the Favorite list in the Instrument tab
We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.3 07/12/2022 -Dark Mode support
-Fixed known bugs
-Improved the app’s performance
We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'settings'. We are happy to help! 6.2 02/22/2022 What's new?
-Equipment change request (ARC) forms: Included more fields and fixed a problem with the make & model drop downs
-EH&S: Option to show EH&S values in local language and more customization options for admins
-Stability and performance improvements
We are always looking for ways to make the app better. If you have any feedback or run into issues, please send us a message using the feedack form located under 'settings'. We are happy to help! 6.1 08/05/2021 Updated look & feel with reworked UI/UX
Introducing a ‘Home Page’ as central starting point for creating service requests, Analytical reports access and more
Attach files and videos when creating a new service request
Chat supports now video and image messages
Overhauled the equipment change request (ARC) forms
As always… bug fixes and other minor changes 6.0 04/17/2019 Bug fixes:
1. the waiting and in-progress chat conversations were not retrieved correctly
2. the screen was stuck when receiving a chat message 5.0.1 10/26/2018 - Find an RFID TAG using an RFID reader
- Analytical reports integration (Spotfire Dashboard reports)
- More barcode standards recognition
- Updated Add/Remove/Change request forms
- iPhoneX resolution adaptation
- Custom keyboard for SN, Asset ID, System ID, OS Tag
- GDPR Compliance
- AWS Mobile Analytics integration for activities tracking
- Always portrait direction on iPad
- Bug fixes and minor UI changes 5.0 10/01/2018 - Besides the OS Tag you can now also use the Serial Number, Asset ID or System ID to search for an instrument
- Request an instrument to be added/removed
- Add/correct instrument data
- Add instrument pictures
- Set a System Nickname for easier recall
- Swipe an entry on the favorite list to remove it; swipe a followed instrument to unfollow it; and swipe a notification to get options to either read, unread or delete it
-Switch to use fingerprint touch in
- OCR: correct the scanned text before searching
- Recent user login list
- Reserve an instrument (optional)
- Chat (optional)
- iPhone 6s using 3D touch: Create a new service call by simply pressing the OneSource App icon
- iPhone 6s 3D touch: Preview the equipment details on your favorite items list 4.0 06/29/2016 -New and improved User Interface
-iOS tablets are fully supported now
-Multi-language support: English, French, German, Simplified Chinese and Traditional Chinese are offered
-Instrument system view: Quickly see all other system components and pull up any instrument components details, including upcoming service events and the full service history.
-End users can update instrument location details now through the app.
-Lookup the instruments EH&S (environmental health and safety) data. EH&S admins can maintain the information through the app.
-The auto synchronization can be disabled/enabled based on the users need. A manual sync can be triggered by “pulling down” the list views at any time.
-On all lists a pagination feature was added.
-Users can change now their password within the app. 3.0 10/02/2015 * Completely redesigned user interface
* Ability to open and share field service report
* Ability to provide "Friendly Names" for favorites - Enter a friendly name for any stored favorites you have for easier recall
* Ability to include photos as part of a service request - Provide additional key data to the OneSource team in advance of a service call
* Ability to Share service event lists and detail
* Share and collaborate regarding service detail and history
* Ability to “Follow” an instrument and be proactively informed of key changes
* Proactive notification for Favorites when a PM is upcoming, an instrument changes location or an entitlement is changed
* Ability to scan printed Tags with no barcodes 2.0 02/19/2015 Fixed iOS 8 camera issue 1.1 10/31/2014 Bug fixes 1.0.1 03/29/2014 1.0 03/17/2014
OneSource Mobile Application version 6.9.2
Updated At: 2025-12-01
Changes: 1. Use new make/model request process
2. Enhancement on calendar module
3. Disable editing feature in ARC module and add copy to new for cancelled request
OneSource Mobile Application version 6.9.1
Updated At: 2025-09-02
Changes: Sep 2, 2025
Version 6.9.1
- Change logic for searching make/model on the mobile app.
OneSource Mobile Application version 6.9
Updated At: 2025-08-11
Changes: Aug 11, 2025
Version 6.9
1. Improvement in ARC module to improve the data quality.
2. New UI for make/model creation.
OneSource Mobile Application version 6.8
Updated At: 2025-04-16
Changes: Apr 16, 2025
Version 6.8
1. Redesign equipment detail page and add similar equipment list/resource list.
2. Support system level slot booking
3. Enhance ARC module
OneSource Mobile Application version 6.7
Updated At: 2024-10-22
Changes: Oct 22, 2024
Version 6.7
1.Add slot booking feature.
2.More reservation enhancement.
3.Display same notice as our web portal.
OneSource Mobile Application version 6.6
Updated At: 2024-06-27
Changes: Jun 27, 2024
Version 6.6
1. Introducing a new ARC form for adding, changing, or removing instruments.
2. Implementing a process for creating and managing laboratory service tasks.
3. Aligning feedback with the format used in the Portal.
4. Adding an end-of-life (EOL) alert for instruments when it applies.
OneSource Mobile Application version 6.5.1
Updated At: 2024-04-01
Changes: Apr 1, 2024
Version 6.5.1
1. Add upload equipment image feature in the add request.
2. Bug fixing.
OneSource Mobile Application version 6.5
Updated At: 2024-01-11
Changes: Jan 11, 2024
Version 6.5
1. Add dimension attributes on equipment in equipment detail page.
2. Remove default value for primary user and lab manager in ARC form.
3. Add Notify Requestor option when changing ARC status and sending notifications.
4. Add Project field and option to send email invitation in equipment reservation form.
5. Text update from “Followed Equipment” to “Favorite Equipment”.
OneSource Mobile Application version 6.4
Updated At: 2023-06-09
Changes: Jun 9, 2023
Version 6.4
1. Add new fields in ARC request.
2. Show or hide ARC fields according to fields setting.
3. Make Entitlement tab in equipment detail adaptable to configuration.
4. Display the equipment image in the equipment list.
5. Other enhancements
We are always looking for ways to make the App better. If you have any feedback or run into issues, please send us a message using the feedback form located under 'Settings'. We are happy to help!
Disclaimer
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