OAK 311 6.5.0 - App Store

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About OAK 311

OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can...

OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!

Version History - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. 6.5.0 May 21 - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience. 6.3.1 Mar 14 - Update age ratings responses 6.2.7 Jan 27 - Bug fixes and minor enhancements 6.2.6 12/12/2025 - Fixed bug in request form, in which text input was scrambled on devices running iOS 26. - Fixed bug in request comment form, in which prepared message option was missing for staff users. 6.2.4 11/04/2025 - Accessibility improvements (WCAG) - Map improvement in duplicate request detection - User account logout improvement 6.2.1 04/24/2025 - Accessibility improvements (WCAG) - Switch to ArcGIS Maps, for platform consistency - UI Updates 6.1.0 02/20/2025 - Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes 5.17.0 07/17/2024 - Upgrade iOS version 5.16.0 12/14/2023 - Fix inconsistent photo thumbnails during request submission - Fix caching issue preventing user account switching - Misc. fixes 5.15.0 08/22/2023 - Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes 5.13.0 04/27/2023 We’re updating our iOS application to support the following: • Swipe left to flag comments • Accessibility improvements on color contrast, font sizes, and button sizes • Bug fixes for the map and list views of Requests 5.8.4 12/06/2020 We’re updating our iOS application to support the following: • Support for max character counts on secondary questions • Required and publicly displayed labels added to secondary questions 5.7.0 07/31/2020 • Fixes crash after commenting in iOS 13.4 5.6.9 05/13/2020 • Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks. • We upgraded to iOS 13 for related improvements in functionality and performance 5.6.8 04/24/2020 Request Card • Replace map with image to improve scrollability & load performance • Variation in card layout for requests with or without images included • Improved performance when initiating a comment from a card Request Detail • New commenting design and functionality that includes images in the request carousel (at top of detail view) • Collapsable details section • Links (including addresses, phone numbers, and emails) are now clickable in comments • Request status log • Additional request details available for service workers • Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers • Faster load performance 5.6.2 11/22/2019 Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages. Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 06/15/2019 Place screen bug fixes. 5.3.4 03/12/2019 We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization. 5.3.0 02/09/2019 Performance updates. Manage in crm link for service providers and improved messaging for reporting. 5.2.1 01/30/2019 Enhanced user experience and bug fixes. 5.1.8 10/22/2018 Enhanced user experience and bug fixes. 5.1.6 09/13/2018 Quick navigation to report issues, find issues, learn about your city, and manage your profile. Smarter reporting to identify, locate, and submit issues. Dynamic Map and List of nearby issues. New Place tab to find more city services. More ways to share with friends and neighbors. 5.1.1 09/05/2018 Add Post to Neighbors Category 4.9.1.0 12/01/2017 4.9.0.2 11/21/2017

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Previous Versions

Here you can find the changelog of OAK 311 since it was posted on our website on 2021-12-16 20:53:58. The latest version is 6.5.0 and it was updated on 2026-07-01 20:33:24. See below the changes in each version.

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