I cannot thank webhostpythons support team enough! Especially the computer herself Sophie V! She went above her pay grade to help my difficult self fix something that was stressing me out with my webs... See more
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WebHostPython has always been a brand that keeps its promise. Even now, when they go through the turbulence of upgrading their soft and hardware, they are able to dedicate time to each client and reso... See more
Company replied
This is the worst hosting company we've ever experienced. We have 12-24 hour downtimes at random. Their latest gross negligence was changing the IP address of our server without any wa... See more
Company replied
I have been with Webhostpython for several years - Really happy with the performance. Like any hosting company problems will sometimes occur. Without fail, every time I have put a support ticket in, i... See more
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Company details
Written by the company
Webhostpython is a direct supplier of WordPress hosting and Cloud hosting services. With over 10 years in the hosting industry, Webhostpython has built their own WordPress Cloud hosting infrastructure that allows for companies of any size to confidently host and scale their websites regardless of the amount of traffic they receive. With over 3 million websites hosted, Webhostpython continues to be one of the fastest growing companies in the industry and continues to lead in innovative web hosting services that ensures their customers are always evolving with technology
Contact info
6017 Pine Ridge Rd St #173, 34119, Naples, United States
- 1-800-929-9061
- sales@webhostpython.com
- www.webhostpython.com
4.3
Excellent
146 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I cannot thank webhostpythons support…
I cannot thank webhostpythons support team enough! Especially the computer herself Sophie V! She went above her pay grade to help my difficult self fix something that was stressing me out with my website. She needs a vacation to the USA on a Florida beach! And a generous raise!
13 March 2026
Unprompted review
Reply from Webhostpython
Hi there,
Thank you for sharing your feedback! We're glad to hear you've had positive experience with our support team. If you need help, you can message us anytime, we're here 24/7.
-Dyane, Customer Advocacy
WORST HOSTING COMPANY IN EXISTENCE!!!!!!!!!!!!
This is the worst hosting company we've ever experienced.
We have 12-24 hour downtimes at random.
Their latest gross negligence was changing the IP address of our server without any warning. This caused close to 60 websites to be down and costing thousands of dollars worth of extra work and lost client revenue.
They have also raised their prices over 200% in the last 3 years and then will gaslight you with emails and tickets talking about how they're giving more. In reality they're actually giving you less for the twice the amount of money. Anyone can go look at waybackmachine.org to confirm this.
i almost forgot, they have yet to answer the emergency support ticket today in over 8 hours, which is a regular occurrence.
AVOID THIS COMPANY AT ALL COSTS.
NOTE: Read the reviews, both positive and negative, here at Trustpilot and around the internet and you'll see patterns that are very apparent.
12 March 2026
Unprompted review
Reply from Webhostpython
Hi Brian,
Thank you for taking the time to share your recent experience, it is not the standard that we strive to provide for our clients.
I appreciate that any infrastructure changes may be extremely disruptive, especially when you’re managing a large number of client websites, which is why we update our status page so early on in the maintenance and upgrade process and send out communications as soon as possible. Timeliness of support requests is paramount and I thank you agin for bringing this to our attention.
I would like to review exactly what has happened in your ticket and see where we can assist you further. I will reach out to you for your ticket number and this will allow us to investigate the situation properly and assist further.
-Sam, Customer Advocacy
Issues of growing but do their best
WebHostPython has always been a brand that keeps its promise. Even now, when they go through the turbulence of upgrading their soft and hardware, they are able to dedicate time to each client and resolve quite complex tasks. Knowing their pressure, we felt a bit lucky to find in their tech support team such a gem as Nikola who, after two weeks of crush and temporary measures, immediately got clever ideas and resolved our issue within two days. That's the partnership we expect, and that's the reason why after five years we are still the loyal customer of WHP.
11 March 2026
Unprompted review
Reply from Webhostpython
Hi Eliza,
Nikola strikes again, thank you for reviewing us and shouting them out. We really appreciate you being with us for so many years, please let us know if there is anything else we can help with, we're just a call, email or chat away!
-Sam, Customer Advocacy
devin was great!
devin was amazing in his quick communication, was able to fix my issues with no stress on me, very professional. Thank you devin
9 March 2026
Unprompted review
Reply from Webhostpython
Hi Josh,
Thank you for sharing your experience with Devin. Support without stress is definitely what we like to hear. We appreciate the 5 stars and welcome to you contact us again anytime!
-Sam, Customer Advocacy
Outstanding Support!
I have been with Webhostpython for several years - Really happy with the performance. Like any hosting company problems will sometimes occur. Without fail, every time I have put a support ticket in, it has been answered quickly and comprehensivly. Their support is one of the best I have ever experienced. Had a few issues recently after migrating to a new server. They walked me through getting it fixed and did most of the work for me. Outstanding!
5 March 2026
Unprompted review
Reply from Webhostpython
Hi Jamie,
Thank you for this review and mention of our support team, it's great to see that issues with the migration were fixed! Please contact us anytime you need any further assistance or have any questions with your services!
-Sam, Customer Advocacy
Reply from Webhostpython
Hi Juan,
Thanks for the nice feedback! We’re glad to hear you’re happy with us and our support. Please reach out whenever you need us, we're just a message away.
-Sam, Customer Advocacy
my entire reseller account went down…
my entire reseller account went down due to a total server failure. I am now on day 5 with only partial restoration of some of my websites and still no access to my account. They are making excuses about manually restoring each website instead of quickly restoring the server or accounts as a whole. Something is very wrong and they are being neither rsponsive nor truthful when they do.
16 January 2026
Unprompted review
Reply from Webhostpython
Hi Timothy,
Thank you for sharing your experience. Being truthful is something that we value here at WHP and it's nice to hear that our communications have left you feeling this way. We have made sure to update our status page and keep our clients up to date every step fo the way.
In situations involving a broader server issues, restoration is not always a single-step process and we really appreciate your patience so far. I would like to review your case to ensure your restoration is progressing as expected and that updates are accurate and transparent. I will reach out privately for your ticket or account reference so we can follow up with you.
-Sam, Customer Advocacy
Disappointing Service ever since new Owner WHG (World Health Group)
My Ticket Reference was: Reference
VGL-056-73857
And my full Direct Admin server is Down for last 3 Days, the only thing that I am getting reply from the support team is
"We sincerely apologize for the inconvenience caused by the issue you’re currently experiencing.
It appears that the server issue has not yet been resolved. Our infrastructure team is actively working to resolve this issue as a priority. We appreciate your patience while we work towards this resolution and will continue to monitor the situation."
So Be Careful About Buying hosting from them if you are a new buyer!
20 January 2026
Unprompted review
Reply from Webhostpython
Hi Toufiq,
Thanks for taking the time to share your experience and for referencing your ticket number. I would recommend deleting it for your privacy. We understand how serious and disruptive server issues can be, especially when its a serious one.
Your case sounds like it has already been escalated but I would like to reach out to you privately to see where we can assist as quickly and safely as possible. Thank you again
-Sam, Customer Advocacy
They are great
They are great! Always have offered top tier support for us!
10 January 2026
Unprompted review
Reply from Webhostpython
Hi Justin,
Thank you for the amazing feedback! We really appreciate the kind words and recommendation. We’re always here whenever you need us.
-Dyane, Customer Advocacy
Their customer service is so spot on and quick to answer questions
Their customer service is quite honestly the best I have received from any internet company. They always answer my questions quickly and I sometimes feel like a pest, but they are so sincere in their aid and respect for a real newbie.
8 January 2026
Unprompted review
Reply from Webhostpython
Hello Kit,
Thanks for taking the time to review us. It's so nice to hear that the team has provided some of the best support! We welcome you to contact us anytime of the day if you need any questions answered or assistance!
-Sam, Customer Advocacy
Georgi G was excellent to deal with
Georgi G was excellent to deal with.
Got my website back up in running in no time. Thank you
4 January 2026
Unprompted review
Reply from Webhostpython
Hi Paul,
Thank you for taking the time to share your feedback! So nice to hear that Georgi was able to assist and get you back up and running. Please reach out to us anytime, we’re always here to help with your services!
-Sam, Customer Advocacy
Made B was very helpful in answering…
Made B was very helpful in answering all of my MANY questions to help me understand what I needed. I appreciate their patience and help so much! 5 stars indeed!
16 November 2025
Unprompted review
Reply from Webhostpython
Hi Danisha,
Thank you for rating us and shouting Made out! Its great to knowable of your questions were answered.
Let us know if there is anything else we can help with, we're just a message away!
-Sam, Customer Advocacy
Okbar is a real pro!
Okbar responded to my ticket very fast, answered all my questions in a clear, kind and professional way, and solved my ticket. Well done!
2 November 2025
Unprompted review
Reply from Webhostpython
Hi Nadav,
Thank you for the great feedback! We’re glad to hear that Okbar provided clear, professional, and friendly assistance. Your satisfaction means a lot to us, and we’ll be sure to share your kind words with him. If you need any further help, please don’t hesitate to reach out, we’re always here for you.
-Dyane, Customer Advocacy
Reply from Webhostpython
Hello, Master Kim,
Thank you for your kind words! I will pass them to the team! Please do not hesitate to contact us again.
Mimi, Customer Advocacy
Joel listened and took the actions…
Joel listened and took the actions needed to fix my issues with the server plan I was buying. He was very nice as well.
15 October 2025
Unprompted review
Reply from Webhostpython
Heya Bob! Thank you for sharing this! We really appreciate your support in choosing us as your server host and we are happy to know that Joel provided excellent support in getting you settled. Should you need a hand, don't hesitate to reach out!
James,
Customer Advocacy
been with them for 5 years
been with them for 5 years. so amazed, even after ownership changed. customer service is incredible. I ask them for website help when I'm confused about something and they help me right away...I don't even think they're supposed to help with that front end stuff but they do. Very knowledgeable and willing to solve problems!
8 October 2025
Unprompted review
Reply from Webhostpython
Hi, Grace,
Thank you so much for your wonderful feedback!
We’re truly grateful to have had you with us for the past five years. It’s great to hear that even after the ownership change, our team has continued to deliver the level of support you deserve. We always aim to go the extra mile, so it’s fantastic to know that our efforts to assist have made a difference for you.
We’ll be sure to share your kind words with the team!
Mimi, Customer Advocacy
I migrated my hosting plan to to a…
I migrated my hosting plan to to a larger reseller plan and everything went well. Jen understood and communicated well to assure everything would go smoothly. Web Host Python has great support and always comes through for me.
1 October 2025
Unprompted review
Reply from Webhostpython
Hi Brad,
Thank you for this review, it's lovely to know that the upgrade went well! Thank you for mentioning Jen, we have made sure to pass this on to her and everyone on the team.
Please contact anytime of the day if you need any questions answered or assistance!
-Sam, Customer Advocacy
Responsive support
It was Sunday evening and our company email was not working, and Novri with Webhostpython was super to work with me on it. It is this level of support that solidifies our confidence in our hosting partner, Webhostpython!
3 August 2025
Unprompted review
Reply from Webhostpython
Awesome! We're here 24/7 to make sure you get help whenever you need it. Glad to hear Novri was able to jump in and get your emails all sorted. If you ever need anything else, just give us a shout!
James
Customer Advocacy
Good support and very professional.
1 August 2025
Unprompted review
Reply from Webhostpython
Hello Juan,
Thank you for your kind words. We're glad to hear you found our support helpful and professional. We're always here to assist whenever you need us.
Hernan, Customer Advocacy.
Quick response from support that solved…
Quick response from support that solved my issue. Good prices, useful products.
22 July 2025
Unprompted review
Reply from Webhostpython
Hi John! Good prices, useful products is what we like to hear! We appreciate the kind words and we are glad our staff assisted you with our queries. If you ever need anything else, contact us anytime!
James,
Customer Advocacy
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