Goodstack Reviews 683

Refused access to Adobe products, no reason given. Hard to find a way to directly communicate with goodstack. Email didnt work, no phone number, nothing. Update: Even though things started out r... See more

Very bad. You send all the legal documents and yet they can't verify you are a non-profit. Then what ? I talk with them by email explain the documents etc they tell me oh okay allright. Then ask me to... See more

Very good results despite a bit of frustration originally trying to create a non-profit account for an entity that is under the umbrella of a larger non-profit which I imagine established t... See more

Fast and Seamless Nonprofit Verification I didn’t need to deal with anyone directly — the entire process was automated, clear, and efficient. Everything worked smoothly, and I received my nonprofit... See more

Hiya! It's Maya from The Daily Cash Foundation. Goodstack has been nothing but good to my church and I'm familiar with their customer support. Ashley helped us a lot in the past. The ac... See more

During the approval process we needed to slow down the process until our membership had a chance to review and develop consensus that this was the best path forward. I wrote Goodstack to let them kno... See more

Originally able to login to my account then after receiving approval email I can't login to my account. AI chat gave many things to try but none worked (forgot/reset pwd,clear cookies,different brows... See more

I had no idea that my 50% non-profit discount was no longer available through Zoom's prior partner. So when I renewed my subscription I was charged full price. That amounted to almost $2000 extra.... See more

Goodstack is the trusted source to get approved as a non-profit by many of the big companies that offer benefits for getting your non-profit started. The requirements are clear; read them before you s... See more

We had an issue applying. The team was prompt to respond and very supportive in attending to our request. From the CEO, Henry, to Ashley, it made the experience smooth and seamless. Thanks to Goodstac... See more

It is a pleasure doing business with such professionals at Goodstack. They were recommended to me by Google when applying for a non profit org I run and I can only recommend them for their efficiency.... See more

Great & Supportive! Goodstack was responsible for the approval process with my Church's Microsoft 365 Nonprofit eligibility and no doubt, it was complicated with outdated information on out we... See more

The Great King Ministry records powerful teaching and preaching sermons to guide souls toward salvation. During times of disaster, it offers relief to those in need. The ministry works to win soul... See more

We had an issue with uploading supporting documentation. Staff at Goodview responded promptly with an alternative way to resolve the issue. They kept us regularly updated with progress on our verifica... See more

I am truly grateful for your help. Despite my clumsy questions and handling, you remained patient and guided me through the solution step-by-step. I especially appreciated how you followed up afterwar... See more

After a very bad first experience on the front web (too automated process) and a following complaint,all the team took care about my issues by email and had a constructive mind. Thanks to support tea... See more

"Maja was extremely helpful and responsive. I have submitted the proof of ownership and clicked the verification link today. I am rating the support highly because I trust Maja will finalize my approv... See more

We applied for Google Workspace for Nonprofits through Goodstack & were approved for a 14-day trial.. After the 14-day trial ended, we were locked out & unable to reactivate. Not having a clue what to... See more

If I had looked for an organization or company as a game changer to serve non-profit organizations, now I do believe I have found one. I am so privilege to be associated with Goodstack.org, you are in... See more

Mae and Her colleagues were amazing. I was trying to explore discount for adobe acrobat but I got denied because we were put in the wrong category. I reach out to the team and they asked me to send th... See more

Although we began on the wrong foot due to some digital issues and the AI automations auto reject mode, GoodStack Customer Support team solved the issues with much better guidance on what is missing a... See more

Goodstack is the leader in vetting nonprofits. They were very helpful coaching me to get my nonprofit registered. They were very responsive and they were clear on the documents they needed from us.

It was so unusual and appreciated to be in touch with a real human being from the start of the process. They were friendly and helpful with prompt responses which resolved the problem for us.

The staff here is amazing and always helpful! Whenever we have a question or issue we can email them and get a response and resolution quickly. In the non profit space things don’t always happen quick... See more

I had a few problems uploading my documents, the system only allowed me to upload 1 doc so I ended up getting denied, but thank you for walking me through and getting things corrected, I think it migh... See more

The process that Goodstack have had to go through with my organisation is very thorough and exacting. This have been done at both an automated level and a personal one. My contact with Goodstack has b... See more

Initially all the information needed to confirm our non-profit status was not submitted. However Ezra stayed with it kept me informed about what I needed and what progress was being made. We finally g... See more

Quick response; The customer service rep was very responsive and friendly. She assisted me in resolving the issue I was having. The tone of the messages was friendly and inviting.

Goodstack has been absolutely amazing to work with! The whole process of applying for nonprofit programs was super smooth and easy. This really helps our organization in a huge way — we’re so grateful... See more

We had a great experience with Goodstack. The verification process for our nonprofit was a bit challenging due to different document requirements in Chile, but the team (Wendy, Jolyon, and Carmela) wa... See more

The people were great to deal with. Very prompt, explained things well and did things well within timeframe. Initial issue with submissions of documents but easily dealt with by everyone.

Super quick, very efficient, fantastic people. We need to talk and interact with humans like you. Keep up the good work, it makes us so happy and safe to bé supported this way !!!

We’ve just been approved as an organization through Goodstack for the Google for Nonprofits program, and the whole process went smoothly. The platform is clear, professional, and efficient — it r... See more

I had experienced a problem and the team was quick to reach out to me and work diligently to bring about a solution and outcome to me advantage. The communication with the team was uninterrupted , pro... See more

I received prompt and clear responses that helped me better understand the situation and make the best decisions to address my needs. Thank you to the team for the support!

Goodstack was timely, friendly and informative (every step of the way)…the perfect trifecta! I’m not sure what else there is to say.

Update to the review below: I've succeeded in putting the software on multiple computers, so all's well that ends well. The discount is pretty serious, and worth any struggles I went through. I'm st... See more

I like the way Goodstack handled my feedback iand subsequent resolution of issues. I started exploring Goodstack and there are a number of discounts and benefits to non-profits. I like the one click o... See more

Thank you very much for accepting Oxford Islamic Center, Inc. into your program. We truly appreciate the opportunity to collaborate with Goodstack in furthering our community mission. We are truly gra... See more

We had an incredible experience with Goodstack. Their support for nonprofits is outstanding, responsive, thoughtful, and truly impactful. From the very beginning, their team went above and beyond to... See more

I was impressed by the simplification of a complicated process. I have been testing numerous platforms that are very impressive but the document review and the number of layers to get to the end poin... See more

Goodstack's customer service was excellent. They quickly resolved an issue with our nonprofit account and were friendly, efficient, and easy to work with.

The initial review process was very opaque as we were rejected but not told why or how to appeal. Following the links to use a form on the website also went nowhere as we never got a response despite... See more

Our only experience with Goodstack is as a third-party enabler for our Adobe discount, so I can't speak to their competence for other services. Adobe switched to Goodstack from Tech Soup, and the resu... See more

Quick, personal, and genuinely warm support. My issue was resolved efficiently and with real care. Thank you!

I've been trying to get our account set up for almost 3 weeks. After our initial denial, I've sumbitted requests via the online form (the only way I have found to communicate with them as I cannot fi... See more