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New tech observations from the UK (ntouk)

Jerry Fishenden's technology policy blog

Category: design

14 Posts

democracy, design, digital, platforms, policy making, public services, service design, technology, technology policy

Which users? Which needs? Why user-centred design is not enough

November 1, 2016 — 1 Comment

accessibility, design, public services, service design, social exclusion, social inclusion, technology policy

Good design and accessible design

June 27, 2007 — 0 Comments

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Newer posts

Fracture | The collision between technology and democracy—and how we fix it explores the interplay of politics, policymaking, and technology. Available from Amazon UK and all good booksellers everywhere. The updated Second Edition was published March 2025.

After Shock includes my article on the interplay of technology and democracy: Our Future State. Available from local bookshops and all the usual big chain suspects, including Amazon UK.

Digitizing Government | Understanding and implementing new digital business models is “the most comprehensive and approachable account of the digital government movement, its recent developments, and future potential.” Available from local bookshops and Amazon UK.

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