{"id":772,"date":"2021-06-18T12:24:43","date_gmt":"2021-06-18T12:24:43","guid":{"rendered":"https:\/\/nextgenopti.com\/?page_id=772"},"modified":"2021-11-15T10:09:09","modified_gmt":"2021-11-15T10:09:09","slug":"phoneng","status":"publish","type":"page","link":"https:\/\/nextgenopti.com\/phoneng\/","title":{"rendered":"phoneNG"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”107px” top_padding_tablet=”20%” bottom_padding_tablet=”25%” top_padding_phone=”0″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”home” overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” top_margin_phone=”0″ column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding_tablet=”20″ top_padding_phone=”80px” bottom_padding_phone=”80px” text_align=”left” class=”first-title” el_id=”aaaaaaaaaaa” css=”.vc_custom_1624019236864{padding-top: 15% !important;padding-bottom: 15% !important;background-image: url(https:\/\/nextgenopti.com\/wp-content\/uploads\/2021\/06\/Rectangle-2-11.jpg?id=783) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” top_margin_phone=”0″ column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”781″ animation=”Fade In” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”50%” max_width_mobile=”default”][nectar_highlighted_text color_type=”regular” highlight_color=”#ff6b30″ text_color=”#ffffff” style=”half_text” custom_font_size=”48px” delay=”200″]\n

Call Centre Module<\/h1>\n[\/nectar_highlighted_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”375″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”325″ bottom_padding=”80″ top_padding_phone=”61%” bottom_padding_phone=”25px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”margin-top” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”0px” custom_height_phone=”40px” custom_height_tablet=”0px”][vc_column_text css_animation=”none” css=”.vc_custom_1636625597454{padding-top: 20px !important;padding-bottom: 20px !important;}”]\n

phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.
\nphoneNG helps you achieve consistent sales revenue growth with far-reaching.<\/p>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”buton-negru” text=”Request an offer” url=”https:\/\/nextgenopti.com\/request-an-offer\/”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” disable_element=”yes” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”60px” custom_height_phone=”0px” custom_height_tablet=”0px”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80px” bottom_padding=”80px” top_padding_tablet=”20%” bottom_padding_tablet=”20%” top_padding_phone=”10px” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”row-platform” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”8081″ background_image_position=”right center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”imagine-clopotel” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-1-percent” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” zindex=”100″ el_class=”coloana-max-width” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Improve your direct booking action plan” font_container=”tag:h2|font_size:48px|text_align:left|color:%2330343f” use_theme_fonts=”yes” css=”.vc_custom_1633096498212{margin-bottom: 32px !important;}”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” translate_x=”-23%” translate_x_tablet=”0%” translate_x_phone=”0%” text_align=”left”][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-right” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”500″][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”40″ accent_color=”#92c4d3″][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”35″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” right_padding_phone=”0″ text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin_tablet=”0px” top_margin_phone=”0px” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1624022690170{margin-top: 15px !important;padding-right: 8% !important;}”]Many hoteliers want to get closer to their clients and respond to their demands. For that, they have to offer multiple ways of booking a room.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”35″]

\"\" <\/div>
Customized based on your hotel’s unique requirements <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Quick access to detailed availability, property and inventory information, helps decrease talk time and close sales <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Easy to book multiple guest during a stay <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Modify and cancel booking options included <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Simple to use, intuitive interface <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Queries real-time availability and prices from the CRS rezNG and PMS\u2019s <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”10px”]
\"\" <\/div>
Customized greetings and conversation texts <\/div>
<\/div><\/div>[\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_padding=”0px” top_padding_tablet=”20%” bottom_padding_tablet=”20%” top_padding_phone=”0″ bottom_padding_phone=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”row-platform” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”zoom-out” parallax_bg=”true” parallax_bg_speed=”medium_fast” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md”][image_with_animation image_url=”8069″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line” custom_height=”40px” custom_height_phone=”20px”][\/vc_column][vc_column column_padding=”padding-7-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” zindex=”100″ el_class=”coloana-max-width” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_custom_heading text=”Improve your direct booking action plan” font_container=”tag:h2|font_size:48px|text_align:left|color:%2330343f” use_theme_fonts=”yes” css=”.vc_custom_1633096507352{margin-bottom: 32px !important;}”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” translate_x=”-23%” translate_x_tablet=”0%” translate_x_phone=”0%” text_align=”left”][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-right” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”500″][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”40″ accent_color=”#db0b5b”][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”35″][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” right_padding_phone=”0″ text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin_tablet=”0px” top_margin_phone=”0px” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1623410788530{margin-top: 15px !important;padding-right: 8% !important;}”]BookNG helps your hotel brand to personalize user experience, engage and convert customers in simple and creative ways.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”35″]
\"\" <\/div>
Easy customer journey with clear call-to-action ensures good conversions and performance of hotel direct channel <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”2px”]
\"\" <\/div>
Additional revenue opportunity from dynamic packaging and special offer page <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”2px”]
\"\" <\/div>
Customizable user journey and user experience <\/div>
<\/div><\/div>[divider line_type=”No Line” custom_height=”2px”]
\"\" <\/div>
No system maintenance requirement <\/div>
<\/div><\/div>[\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#eff0f3″ scene_position=”center” bottom_padding=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-15-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left” top_margin=”100″ bottom_margin=”120″ top_margin_phone=”40px” bottom_margin_phone=”40px” right_margin_phone=”0px” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Customized to match the hotel\u2019s needs” font_container=”tag:h2|font_size:48px|text_align:left|color:%2330343f|line_height:54px” use_theme_fonts=”yes” css=”.vc_custom_1633096515143{margin-bottom: 32px !important;padding-right: 80px !important;}”][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”40″ accent_color=”#92c4d3″ css=”.vc_custom_1624021823097{margin-left: -40px !important;padding-top: 10px !important;padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1633101416846{padding-right: 80px !important;}”]The booking process via call centre progresses in 6 simple steps that helps decrease talk time and close sales efficiently and quickly.<\/p>\n

The operator quickly fills in the information provided by the booker and makes an offer or finalizes a booking for the customer.[\/vc_column_text][\/vc_column][vc_column column_padding=”padding-12-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”8070″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md”][image_with_animation image_url=”7901″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#eff0f3″ scene_position=”center” bottom_padding=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-8-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”8071″ background_image_position=”center center” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”padding-2-percent” column_padding_position=”left-right” top_margin=”100″ bottom_margin=”100″ top_margin_phone=”40px” bottom_margin_phone=”40px” left_margin_phone=”15px” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”coloana-paddingdr” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Simple and clear booking flow” font_container=”tag:h2|font_size:48px|text_align:left|color:%2330343f” use_theme_fonts=”yes” css=”.vc_custom_1633680975014{margin-bottom: 32px !important;}”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” translate_x=”-8%” translate_x_tablet=”0%” translate_x_phone=”0%” text_align=”left”][vc_column_inner column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-right” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”500″][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”60″ accent_color=”#92c4d3″][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”35″][vc_column_text]An information window is displayed on the right side of the main screen, throughout the booking process, offering details about the call and booking in progress.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md”][image_with_animation image_url=”7903″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”70px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ bottom_padding=”65px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” left_margin_phone=”5px” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padding-on-mobile” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” enable_animation=”true” animation=”reveal-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”777″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text]Call Back Requests<\/strong>
\nCall Back requests can be managed with ease from inside the call centre.[\/vc_column_text][divider line_type=”No Line” custom_height=”52px” custom_height_tablet=”25″ custom_height_phone=”25px”][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”20″ accent_color=”#92c4d3″][divider line_type=”No Line” custom_height=”25px” custom_height_tablet=”0″ custom_height_phone=”25px”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padding-on-mobile” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” enable_animation=”true” animation=”reveal-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″][image_with_animation image_url=”776″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text]Offers & Bookings<\/strong>
\nExisting Offers and Bookings can be viewed and amended as needed.
\nModify and cancel booking options included.[\/vc_column_text][divider line_type=”No Line” custom_height=”0px” custom_height_tablet=”0″ custom_height_phone=”25px”][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”20″ accent_color=”#92c4d3″][divider line_type=”No Line” custom_height=”25px” custom_height_tablet=”0″ custom_height_phone=”25px”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” el_class=”padding-on-mobile” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” enable_animation=”true” animation=”reveal-from-bottom” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”400″][image_with_animation image_url=”775″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text]Customer Profile<\/strong>
\nExisting customer profiles are listed when a booking process starts.[\/vc_column_text][divider line_type=”No Line” custom_height=”52px” custom_height_tablet=”0″ custom_height_phone=”25px”][vc_text_separator title=”” align=”align_left” color=”custom” border_width=”8″ el_width=”20″ accent_color=”#92c4d3″][divider line_type=”No Line” custom_height=”25px” custom_height_tablet=”0″ custom_height_phone=”25px”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#eff0f3″ scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” disable_element=”yes” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][testimonial_slider style=”minimal” star_rating_color=”accent-color” autorotate=”5000″][testimonial image=”394″ star_rating=”100%” title=”Testimonial” id=”1636625577830-4″ tab_id=”1636625577830-0″ name=”Sebastian Schulz & Ulrike Gr\u00f6ver” subtitle=”Revenue Manager & Coordinator Revenue & Operational Systems of Travel Charme Hotels & Resorts Berlin Germany” quote=”We are very happy with our new CRS-System. We are proud to be able to work with such a great booking machine. We thank you for the sensational work you have done over the past weeks and months as we know this was a hard piece of work that we would not have achieved without you. Alone all the subtleties and details and our special wishes. We are looking forward to working with you and we know that we have a strong partner at our side to enable our guests a wonderful and easy booking experience on our website.\u201d”][testimonial image=”394″ star_rating=”100%” title=”Testimonial” id=”1636625577869-3″ tab_id=”1636625577869-2″ name=”Sebastian Schulz & Ulrike Gr\u00f6ver” subtitle=”Revenue Manager & Coordinator Revenue & Operational Systems of Travel Charme Hotels & Resorts Berlin Germany” quote=”We are very happy with our new CRS-System. We are proud to be able to work with such a great booking machine. We thank you for the sensational work you have done over the past weeks and months as we know this was a hard piece of work that we would not have achieved without you. Alone all the subtleties and details and our special wishes. We are looking forward to working with you and we know that we have a strong partner at our side to enable our guests a wonderful and easy booking experience on our website.\u201d”][testimonial image=”394″ star_rating=”100%” title=”Testimonial” id=”1636625577893-8″ tab_id=”1636625577894-2″ name=”Sebastian Schulz & Ulrike Gr\u00f6ver” subtitle=”Revenue Manager & Coordinator Revenue & Operational Systems of Travel Charme Hotels & Resorts Berlin Germany” quote=”We are very happy with our new CRS-System. We are proud to be able to work with such a great booking machine. We thank you for the sensational work you have done over the past weeks and months as we know this was a hard piece of work that we would not have achieved without you. Alone all the subtleties and details and our special wishes. We are looking forward to working with you and we know that we have a strong partner at our side to enable our guests a wonderful and easy booking experience on our website.\u201d”][\/testimonial_slider][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#eff0f3″ scene_position=”center” top_padding=”110″ constrain_group_1=”yes” bottom_padding=”110″ top_padding_phone=”50px” bottom_padding_phone=”50px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Your benefits using phoneNG” font_container=”tag:h2|font_size:48px|text_align:left|color:%2330343f” use_theme_fonts=”yes” css=”.vc_custom_1633429109402{margin-bottom: 32px !important;}”][vc_column_text]\n

    \n
  • Responding to customer\u2019s needs by offering multiple ways to book rooms<\/span><\/li>\n
  • Reduce booking time and close deals quicker<\/span><\/li>\n
  • Queries real-time availability and prices from the CRS rezNG and PMS\u2019s<\/span><\/li>\n
  • All property information and call activity log accessible online through private account<\/span><\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=”small” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”buton-explore” text=”Request an offer” margin_left=”0″ margin_top=”20px” url=”https:\/\/nextgenopti.com\/request-an-offer\/”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

    [vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”107px” top_padding_tablet=”20%” bottom_padding_tablet=”25%” top_padding_phone=”0″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”home” overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” top_margin_phone=”0″…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-772","page","type-page","status-publish"],"yoast_head":"\nphoneNG | NGO<\/title>\n<meta name=\"description\" content=\"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nextgenopti.com\/phoneng\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"phoneNG | NGO\" \/>\n<meta property=\"og:description\" content=\"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nextgenopti.com\/phoneng\/\" \/>\n<meta property=\"og:site_name\" content=\"NGO\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-15T10:09:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"24 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/phoneng\\\/\",\"url\":\"https:\\\/\\\/nextgenopti.com\\\/phoneng\\\/\",\"name\":\"phoneNG | NGO\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#website\"},\"datePublished\":\"2021-06-18T12:24:43+00:00\",\"dateModified\":\"2021-11-15T10:09:09+00:00\",\"description\":\"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/nextgenopti.com\\\/phoneng\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#website\",\"url\":\"https:\\\/\\\/nextgenopti.com\\\/\",\"name\":\"NGO\",\"description\":\"Cloud-based Software Solutions for the Hospitality Industry\",\"publisher\":{\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/nextgenopti.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#organization\",\"name\":\"Next Gen Opti\",\"url\":\"https:\\\/\\\/nextgenopti.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/nextgenopti.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Sigle-NGO-15-2-1.png\",\"contentUrl\":\"https:\\\/\\\/nextgenopti.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Sigle-NGO-15-2-1.png\",\"width\":162,\"height\":89,\"caption\":\"Next Gen Opti\"},\"image\":{\"@id\":\"https:\\\/\\\/nextgenopti.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"phoneNG | NGO","description":"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nextgenopti.com\/phoneng\/","og_locale":"en_US","og_type":"article","og_title":"phoneNG | NGO","og_description":"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.","og_url":"https:\/\/nextgenopti.com\/phoneng\/","og_site_name":"NGO","article_modified_time":"2021-11-15T10:09:09+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"24 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/nextgenopti.com\/phoneng\/","url":"https:\/\/nextgenopti.com\/phoneng\/","name":"phoneNG | NGO","isPartOf":{"@id":"https:\/\/nextgenopti.com\/#website"},"datePublished":"2021-06-18T12:24:43+00:00","dateModified":"2021-11-15T10:09:09+00:00","description":"phoneNG is the call centre module of rezNG that allows processing voice bookings in reservations departments of one or many hotels.phoneNG helps you achieve consistent sales revenue growth with far-reaching.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nextgenopti.com\/phoneng\/"]}]},{"@type":"WebSite","@id":"https:\/\/nextgenopti.com\/#website","url":"https:\/\/nextgenopti.com\/","name":"NGO","description":"Cloud-based Software Solutions for the Hospitality Industry","publisher":{"@id":"https:\/\/nextgenopti.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nextgenopti.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/nextgenopti.com\/#organization","name":"Next Gen Opti","url":"https:\/\/nextgenopti.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/nextgenopti.com\/#\/schema\/logo\/image\/","url":"https:\/\/nextgenopti.com\/wp-content\/uploads\/2021\/11\/Sigle-NGO-15-2-1.png","contentUrl":"https:\/\/nextgenopti.com\/wp-content\/uploads\/2021\/11\/Sigle-NGO-15-2-1.png","width":162,"height":89,"caption":"Next Gen Opti"},"image":{"@id":"https:\/\/nextgenopti.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/pages\/772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/comments?post=772"}],"version-history":[{"count":50,"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/pages\/772\/revisions"}],"predecessor-version":[{"id":8348,"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/pages\/772\/revisions\/8348"}],"wp:attachment":[{"href":"https:\/\/nextgenopti.com\/wp-json\/wp\/v2\/media?parent=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}