{"id":294,"date":"2024-08-14T03:10:33","date_gmt":"2024-08-14T03:10:33","guid":{"rendered":"https:\/\/myriadsoftware.com\/?page_id=294"},"modified":"2024-10-10T16:19:38","modified_gmt":"2024-10-10T16:19:38","slug":"support","status":"publish","type":"page","link":"https:\/\/myriadsoftware.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"294\" class=\"elementor elementor-294\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ad2b4e3 e-flex e-con-boxed e-con e-parent\" data-id=\"2ad2b4e3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c855346 e-con-full e-flex e-con e-child\" data-id=\"2c855346\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8256bfb elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"8256bfb\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPersonalized and Local\nSupport\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-668becdc e-flex e-con-boxed e-con e-parent\" data-id=\"668becdc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4109a58 e-con-full e-flex e-con e-child\" data-id=\"4109a58\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-611f795 elementor-widget elementor-widget-icon-box\" data-id=\"611f795\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tA Direct Line\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFrom Us to You\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fbcae01 elementor-widget elementor-widget-text-editor\" data-id=\"4fbcae01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Myriad answers your support questions directly from our offices in San Diego instead of an outsourced center overseas. By keeping support and training in-house, you get your questions answered easily and quickly by our employees who know our products inside and out.<\/p><p>Most importantly, if our team identifies a small glitch, we can quickly fix the issue. In addition, top-priority issues requiring a programming fix can be escalated and included in an upcoming patch or new release.<\/p><p>We also keep track of each and every contact with you so that on subsequent calls, we know the exact issues we have previously discussed. Our logging system and personal interaction means that you don\u2019t have to \u201cstart at the beginning again.\u201d And our phone system delivers you directly to a support representative.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35bc1f7b e-con-full e-flex e-con e-child\" data-id=\"35bc1f7b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-197c525b e-flex e-con-boxed e-con e-parent\" data-id=\"197c525b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-17d86d1a e-con-full e-flex e-con e-child\" data-id=\"17d86d1a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64a808f2 e-con-full e-flex e-con e-child\" data-id=\"64a808f2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cbe090c elementor-widget elementor-widget-icon-box\" data-id=\"7cbe090c\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFeel free to <a href=\"tel:800-676-4243\" target=\"_blank\">call us<\/a> during business hours, Monday-Friday. You can also <a href=\"mailto:sales@myriadsoftware.com\" target=\"_blank\">email your questions<\/a> 24\/7 and receive a response within 24 hours during the business week, and 1-2 business days when submitted on weekends. Emails are prioritized based upon impact to operations. In the event of an urgent after-hours issue, we provide you with an emergency hotline to contact us.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5515d6ce elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5515d6ce\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/myriadsoftware.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personalized and Local Support A Direct Line From Us to You Myriad answers your support questions directly from our offices in San Diego instead of an outsourced center overseas. By keeping support and training in-house, you get your questions answered easily and quickly by our employees who know our products inside and out. Most importantly, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-294","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Myriad Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myriadsoftware.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Myriad Software\" \/>\n<meta property=\"og:description\" content=\"Personalized and Local Support A Direct Line From Us to You Myriad answers your support questions directly from our offices in San Diego instead of an outsourced center overseas. By keeping support and training in-house, you get your questions answered easily and quickly by our employees who know our products inside and out. 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