{"id":1946,"date":"2017-02-01T13:26:20","date_gmt":"2017-02-01T13:26:20","guid":{"rendered":"https:\/\/solutions.myquickcloud.com\/?post_type=docs&#038;p=1946"},"modified":"2024-11-04T07:53:50","modified_gmt":"2024-11-04T07:53:50","password":"","slug":"getting-your-users-started","status":"publish","type":"docs","link":"https:\/\/myquickcloud.com\/support\/documentation\/getting-your-users-started\/","title":{"rendered":"Getting your users started with MyQuickCloud"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">About this guide<\/h3>\n\n\n\n<p>This guide follows on from <a href=\"\/support\/documentation\/setup-myquickcloud-for-the-first-time\/\">how to set up MyQuickCloud for the first time<\/a>, so if you haven&#8217;t gone through that guide, we&#8217;d recommend taking a look there first. This guide will tell you how to get your users started &#8211; one of the great things about MyQuickCloud is that you can get your user setup so they&#8217;re immediately ready to start working, you don&#8217;t need to get them to finish off any of the steps.<\/p>\n\n\n\n<p>Once you have completed these steps you can <a href=\"\/support\/documentation\/\">view our other guides<\/a>&nbsp;including how to&nbsp;<a href=\"\/support\/documentation\/quickbooks-and-myquickcloud\/\">get started with QuickBooks<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center\">&nbsp;<\/p>\n\n\n\n<p>In this guide we\u2019re going to go through the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li> Adding users to your subscription<\/li>\n\n\n\n<li>Configuring your new user<\/li>\n\n\n\n<li>Choosing the right app for your new user<\/li>\n\n\n\n<li>Logging in as your user for the first time <\/li>\n<\/ol>\n\n\n\n<p>All of these steps can be done from your host computer or from any remote computer, it doesn\u2019t have to be your user\u2019s chosen remote computer.<\/p>\n\n\n\n<p>If you prefer you can&nbsp;<a href=\"\/support\/documentation\/getting-your-users-started\/#video\">watch our getting started video<\/a>&nbsp;at the bottom of this guide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-add-your-user-to-your-subscription\">Add your user to your subscription<\/h3>\n\n\n\n<p>If you have available users on your subscription, please skip to step 2. If not you\u2019ll first need to add users to your subscription. To do this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First\u00a0<a href=\"\/login\" target=\"_blank\" rel=\"noreferrer noopener\">log in to MyQuickCloud<\/a>,<\/li>\n\n\n\n<li>Then choose Account, then Subscription Details<\/li>\n\n\n\n<li>Next, click the orange \u2018Modify\u2026\u2019 button.<\/li>\n\n\n\n<li>Now, click the \u2018+\u2019 sign next to \u2018Users\u2019 to add users to your subscription.<\/li>\n\n\n\n<li>Scroll down and click the \u2018Continue\u2019 button at the bottom of the page.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-configure-your-new-user\">Configure your new user<\/h3>\n\n\n\n<p>This step can be done online or in the desktop app but we\u2019re going to show you how to do it online as that\u2019s where we changed our subscription so now:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return to the menu and choose Users<\/li>\n\n\n\n<li>Now click the \u2018Create New User\u2019 button<\/li>\n\n\n\n<li>Add the following details to your user:\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Alias \u2013 this is your user\u2019s username so something short with no spaces here is good, like a first name or job role<\/li>\n\n\n\n<li>Your user\u2019s email address that they will use to log in<\/li>\n\n\n\n<li>Password \u2013 This can\u2019t include the user\u2019s name or alias and must have one capital letter and one number. e.g. P@ss123<\/li>\n\n\n\n<li>Admin rights \u2013 Choose if you want your user to be able to add\/remove apps, users, hosts or modify billing information<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-publish-your-users-apps\">Publish your user\u2019s apps<\/h3>\n\n\n\n<p>Finally, you can select which apps your new user has access to. To do that scroll down to where it says \u2018Which computers has this user access to\u2019.<\/p>\n\n\n\n<p>For more information on this, take a look at our article on the&nbsp;<a href=\"\/support\/knowledgebase\/different-ways-to-access-your-host-computer\/\">different ways to connect with MyQuickCloud<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-log-in-as-your-user-for-the-first-time\">Log in as your user for the first time<\/h3>\n\n\n\n<p>It can be very embarrassing handing something over, especially to a client, for them to come back and say it\u2019s not correctly set up. So this final step lets you ensure your user\u2019s dashboard is working and ready to go the moment you hand it over to them.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, log out of your profile using the log out button in the top right of the browser or desktop application.<\/li>\n\n\n\n<li>Next, log in as your new user.<\/li>\n\n\n\n<li>Now, click the app that you set up in the previous step<\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re using QuickBooks, take a look at our guide on&nbsp;<a href=\"\/support\/documentation\/quickbooks-and-myquickcloud\/\">how to get started with QuickBooks<\/a>, specifically step 3 which tells you how to open QuickBooks for the first time for your user so it appears in their Company Files list.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Watch the steps in a video<\/h5>\n\n\n\n<p>Turn your sound on to hear the instructions, or turn on the captions using the toolbar at the bottom of the video<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Getting Your Users Started in MyQuickCloud\" width=\"800\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/WTT4t_tpMp8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>About this guide This guide follows on from how to set up MyQuickCloud for the first time, so if you haven&#8217;t gone through that guide, we&#8217;d recommend taking a look there first. This guide will tell you how to get your users started &#8211; one of the great things about MyQuickCloud is that you can [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","_eb_data_table":"","footnotes":""},"doc_category":[68],"doc_tag":[],"knowledge_base":[264],"class_list":["post-1946","docs","type-docs","status-publish","hentry","doc_category-getting-started","knowledge_base-documentation"],"year_month":"2026-04","word_count":632,"total_views":"5140","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"David","author_nicename":"dbatchelor","author_url":"https:\/\/myquickcloud.com\/blog\/author\/dbatchelor\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/myquickcloud.com\/support\/documentation\/getting-started\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Getting your users started with MyQuickCloud - MyQuickCloud<\/title>\n<meta name=\"description\" content=\"One of the great things about MyQuickCloud is that you can get your user setup so that your employees immediately start working. 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