About My Optus
The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you...
The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience
Making it even easier to shop and buy with us * Messaging
Access 24/7 support at your fingertips * Payments made easier
Make fast, secure and easy payments * Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
Version History We’ve updated the app to bring you more meaningful experiences every day: - Updated login by introducing one-time code (OTP) when signing in if biometrics is not enabled, ensuring a more secure experience. - Introduced OTP for Call Diversions & Voicemail for added security. Alternatively, dial '321' to manage Call Diversions & Voicemail. - Added additional support option in NBN Assist, including an option to call an expert in some scenarios. - Activated screen orientation, enabling landscape and portrait modes. - Accessibility enhancements and minor bug fixes to keep the app running smoothly. 10.44 May 20 We’ve made a few updates to improve your Home Internet experience: - Improved Fixed Modem settings, fixing bug for smoother performance - Enhanced NBN Assist troubleshooting during outages 10.43 Apr 25 We’ve made a few updates to improve your experience: - Recharge faster and more easily with our new quick recharge feature for eligible customers. - You can now submit feedback or lodge a complaint directly from the Help & Contact Us menu. - Accessibility enhancements and minor bug fixes to keep the app running smoothly. 10.42 Mar 17 We’ve focused this update on technical improvements to bring you better experiences every day: - Accessibility updates and minor bug fixes. 10.41 Feb 23 We’ve focused this update on technical improvements to bring you better experiences every day: * Accessibility updates and minor bug fixes. 10.40 Feb 2 We've been busy making My Optus app even better for you: * View up to 12 months of your payment history * Widget improvements for a smoother experience * Improvements to Messaging and how we handle complaints * Fixed an issue in nbn assist where planned network outage information wasn't displaying correctly * General performance and accessibility improvements 10.39 12/08/2025 We’ve focused this update on technical improvements to bring you better experiences every day: * Accessibility updates and minor bug fixes. 10.38 11/19/2025 We’ve focused this update on technical improvements to bring you better experiences every day: * Accessibility updates and minor bug fixes 10.37 10/31/2025 We’ve updated the app to bring you more meaningful experiences every day: * Improved Service level screen with updated quick access tiles & useful information * Accessibility updates and minor bug fixes. 10.36 10/10/2025 We’ve updated the app to bring you more meaningful experiences every day: * Introducing Authenticated calling in Search when you need to speak to an expert. * Improved layout on the 'For You' screen with more visibility of usage and entry into top features. * Improved 'Shop' screen layout * Accessibility updates and minor bug fixes. 10.34 08/29/2025 We’ve updated the app to bring you more meaningful experiences every day: * Updated for you screen to present personalised available offers where applicable. * Improved Payment History screen. * Enhancements to login and access levels experience. * Accessibility updates and minor bug fixes. 10.33 08/14/2025 We’ve updated the app to bring you more meaningful experiences every day: * You can now search for individual products and get instant details like pricing, offers, and available colours, all in one view * Prepaid customers can now easily access 'Unlimited Data Day' and 'Roaming' from the For You screen for a seamless add-ons experience * Improvements to purchase and download of Prepaid eSIM experience * Enhancements to Payment history screen * Accessibility updates and minor bug fixes 10.32 07/31/2025 We’ve updated the app to bring you more meaningful experiences every day: * Introducing a more personalised Shop experience * Accessibility updates and minor bug fixes 10.31 07/09/2025 We’ve focused this update on technical improvements to bring you better experiences every day: * Accessibility updates and minor bug fixes 10.30 06/18/2025 We’ve updated the app to bring you more meaningful experiences every day: * We've rebuilt the app widget to make it easier for you to stay on top of your usage with a new, streamlined design. * Accessibility updates and minor bug fixes 10.29 06/02/2025 We’ve updated the app to bring you more meaningful experiences every day: * Updated Bill Summary for business customers * Improvements to the login experience including Biometrics setup * Improved experience during app maintenance to show last confirmed data usage * Accessibility updates and minor bug fixes 10.28 05/20/2025 We’ve updated the app to bring you more meaningful experiences every day: * Improved login experience, making it easier to setup and get started with the app. * Accessibility updates and minor bug fixes 10.27 04/24/2025 We’ve updated the app to bring you more meaningful experiences every day: • Enhancements to Search help and Messaging experience. • Accessibility updates and minor bug fixes 10.26 04/08/2025 * We’ve focused this app update to enhance our Search feature. You'll now see more helpful links, articles, and tools to quickly find the answers you need. 10.25 03/21/2025 We’ve updated the app to bring you more meaningful experiences every day: * Improvements to the login screen design * Added option to provide feedback on the helpfulness of search results * Accessibility updates and minor bug fixes 10.24 03/03/2025 We’ve updated the app to bring you more meaningful experiences every day: • Resolved issue preventing some customers accepting a payment extension • Accessibility updates and minor bug fixes 10.23 02/13/2025 We’ve updated the app to bring you more meaningful experiences every day: - Eligible customers can now register a formal complaint using our Search feature. We’ll work with you to resolve your matter as soon as possible. - Eligible customers can now activate Spacetalk plans via SubHub. - Accessibility updates and minor bug fixes 10.22 01/24/2025 We’ve updated the app to bring you more meaningful experiences every day: - Improved login experience - Enhancements to Search help and Messaging experience - Accessibility updates and minor bug fixes 10.21 12/10/2024 We've updated the app to bring you more meaningful experiences every day: - Accessibility enhancements. - Improved Messaging experience. - Quickly relocate your nbn service by searching "Moving House." - Fixed an issue with nbn Speed Packs. - Enhanced SubHub and Digital ID experiences. 10.20 11/25/2024 We've updated the app to bring you more meaningful experiences every day: - Improved messaging experience - Enhancements to our order tracking feature. - Accessibility improvements and minor bug fixes. 10.19 11/07/2024
Previous Versions
Here you can find the changelog of My Optus since it was posted on our website on 2016-11-09 16:55:16.
The latest version is 10.44 and it was updated on 2026-06-23 11:14:18. See below the changes in each version.
My Optus version 10.44
Updated At: 2026-06-02
Changes: Version History We’ve updated the app to bring you more meaningful experiences every day:
- Updated login by introducing one-time code (OTP) when signing in if biometrics is not enabled, ensuring a more secure experience.
- Introduced OTP for Call Diversions & Voicemail for added security. Alternatively, dial '321' to manage Call Diversions & Voicemail.
- Added additional support option in NBN Assist, including an option to call an expert in some scenarios.
- Activated screen orientation, enabling landscape and portrait modes.
- Accessibility enhancements and minor bug fixes to keep the app running smoothly. 10.44 May 20 We’ve made a few updates to improve your Home Internet experience:
- Improved Fixed Modem settings, fixing bug for smoother performance
- Enhanced NBN Assist troubleshooting during outages 10.43 Apr 25 We’ve made a few updates to improve your experience:
- Recharge faster and more easily with our new quick recharge feature for eligible customers.
- You can now submit feedback or lodge a complaint directly from the Help & Contact Us menu.
- Accessibility enhancements and minor bug fixes to keep the app running smoothly. 10.42 Mar 17 We’ve focused this update on technical improvements to bring you better experiences every day:
- Accessibility updates and minor bug fixes. 10.41 Feb 23 We’ve focused this update on technical improvements to bring you better experiences every day:
* Accessibility updates and minor bug fixes. 10.40 Feb 2 We've been busy making My Optus app even better for you:
* View up to 12 months of your payment history
* Widget improvements for a smoother experience
* Improvements to Messaging and how we handle complaints
* Fixed an issue in nbn assist where planned network outage information wasn't displaying correctly
* General performance and accessibility improvements 10.39 12/08/2025 We’ve focused this update on technical improvements to bring you better experiences every day:
* Accessibility updates and minor bug fixes. 10.38 11/19/2025 We’ve focused this update on technical improvements to bring you better experiences every day:
* Accessibility updates and minor bug fixes 10.37 10/31/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Improved Service level screen with updated quick access tiles & useful information
* Accessibility updates and minor bug fixes. 10.36 10/10/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Authenticated calling in Search when you need to speak to an expert.
* Improved layout on the 'For You' screen with more visibility of usage and entry into top features.
* Improved 'Shop' screen layout
* Accessibility updates and minor bug fixes. 10.34 08/29/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Updated for you screen to present personalised available offers where applicable.
* Improved Payment History screen.
* Enhancements to login and access levels experience.
* Accessibility updates and minor bug fixes. 10.33 08/14/2025 We’ve updated the app to bring you more meaningful experiences every day:
* You can now search for individual products and get instant details like pricing, offers, and available colours, all in one view
* Prepaid customers can now easily access 'Unlimited Data Day' and 'Roaming' from the For You screen for a seamless add-ons experience
* Improvements to purchase and download of Prepaid eSIM experience
* Enhancements to Payment history screen
* Accessibility updates and minor bug fixes 10.32 07/31/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Introducing a more personalised Shop experience
* Accessibility updates and minor bug fixes 10.31 07/09/2025 We’ve focused this update on technical improvements to bring you better experiences every day:
* Accessibility updates and minor bug fixes 10.30 06/18/2025 We’ve updated the app to bring you more meaningful experiences every day:
* We've rebuilt the app widget to make it easier for you to stay on top of your usage with a new, streamlined design.
* Accessibility updates and minor bug fixes 10.29 06/02/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Updated Bill Summary for business customers
* Improvements to the login experience including Biometrics setup
* Improved experience during app maintenance to show last confirmed data usage
* Accessibility updates and minor bug fixes 10.28 05/20/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Improved login experience, making it easier to setup and get started with the app.
* Accessibility updates and minor bug fixes 10.27 04/24/2025 We’ve updated the app to bring you more meaningful experiences every day:
• Enhancements to Search help and Messaging experience.
• Accessibility updates and minor bug fixes 10.26 04/08/2025 * We’ve focused this app update to enhance our Search feature. You'll now see more helpful links, articles, and tools to quickly find the answers you need. 10.25 03/21/2025 We’ve updated the app to bring you more meaningful experiences every day:
* Improvements to the login screen design
* Added option to provide feedback on the helpfulness of search results
* Accessibility updates and minor bug fixes 10.24 03/03/2025 We’ve updated the app to bring you more meaningful experiences every day:
• Resolved issue preventing some customers accepting a payment extension
• Accessibility updates and minor bug fixes 10.23 02/13/2025 We’ve updated the app to bring you more meaningful experiences every day:
- Eligible customers can now register a formal complaint using our Search feature. We’ll work with you to resolve your matter as soon as possible.
- Eligible customers can now activate Spacetalk plans via SubHub.
- Accessibility updates and minor bug fixes 10.22 01/24/2025 We’ve updated the app to bring you more meaningful experiences every day:
- Improved login experience
- Enhancements to Search help and Messaging experience
- Accessibility updates and minor bug fixes 10.21 12/10/2024 We've updated the app to bring you more meaningful experiences every day:
- Accessibility enhancements.
- Improved Messaging experience.
- Quickly relocate your nbn service by searching "Moving House."
- Fixed an issue with nbn Speed Packs.
- Enhanced SubHub and Digital ID experiences. 10.20 11/25/2024 We've updated the app to bring you more meaningful experiences every day:
- Improved messaging experience
- Enhancements to our order tracking feature.
- Accessibility improvements and minor bug fixes. 10.19 11/07/2024
My Optus version 10.42
Updated At: 2026-03-17
Changes: We’ve made a few updates to improve your experience:
- Recharge faster and more easily with our new quick recharge feature for eligible customers.
- You can now submit feedback or lodge a complaint directly from the Help & Contact Us menu.
- Accessibility enhancements and minor bug fixes to keep the app running smoothly.
My Optus version 10.41
Updated At: 2026-02-23
Changes: We’ve focused this update on technical improvements to bring you better experiences every day:
- Accessibility updates and minor bug fixes.
My Optus version 10.34
Updated At: 2025-08-29
Changes: Aug 29, 2025
Version 10.34
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Authenticated calling in Search when you need to speak to an expert.
* Improved layout on the 'For You' screen with more visibility of usage and entry into top features.
* Improved 'Shop' screen layout
* Accessibility updates and minor bug fixes.
My Optus version 10.31
Updated At: 2025-07-09
Changes: Jul 9, 2025
Version 10.31
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing a more personalised Shop experience
* Accessibility updates and minor bug fixes
My Optus version 10.28
Updated At: 2025-05-20
Changes: May 20, 2025
Version 10.28
We’ve updated the app to bring you more meaningful experiences every day:
* Updated Bill Summary for business customers
* Improvements to the login experience including Biometrics setup
* Improved experience during app maintenance to show last confirmed data usage
* Accessibility updates and minor bug fixes
My Optus version 10.27
Updated At: 2025-04-24
Changes: Apr 24, 2025
Version 10.27
We’ve updated the app to bring you more meaningful experiences every day:
* Improved login experience, making it easier to setup and get started with the app.
* Accessibility updates and minor bug fixes
My Optus version 10.26
Updated At: 2025-04-08
Changes: Apr 8, 2025
Version 10.26
We’ve updated the app to bring you more meaningful experiences every day:
• Enhancements to Search help and Messaging experience.
• Accessibility updates and minor bug fixes
My Optus version 10.25
Updated At: 2025-03-21
Changes: Mar 21, 2025
Version 10.25
* We’ve focused this app update to enhance our Search feature. You'll now see more helpful links, articles, and tools to quickly find the answers you need.
My Optus version 10.24
Updated At: 2025-03-03
Changes: Mar 3, 2025
Version 10.24
We’ve updated the app to bring you more meaningful experiences every day:
* Improvements to the login screen design
* Added option to provide feedback on the helpfulness of search results
* Accessibility updates and minor bug fixes
Disclaimer
Official App Store Link
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