Operational Programme Competitiveness 2014–2020 – co-financed by the European Regional Development Fund – Priority Axis 2 – ‘Information and Communication Technology (ICT) for a Competitive Digital Economy’ Intelligent IT System for Commerce Development, Integrated with Real-Time Assistance – INCom (Instant Commerce) SMIS Code: 143376

INCom (Instant Commerce) – A Complete Digital Product for Modern Retail

INCom is a ready-to-market digital product that reinvents the way retailers operate, combining warehouse management, CRM, and e-commerce integration into one seamless platform. Designed for both physical and online stores, INCom helps companies boost efficiency, reduce costs, and deliver personalized customer experiences.

What’s inside INCom

  1. Mobile Warehouse Management App
    – Compatible with Android, iOS, and web.
    – Full stock and order management, barcode & AWB automation.
    – Real-time dashboards, AI-powered product search, and secure data synchronization.
  2. INCom CRM Module
    – Complete sales and marketing automation.
    – Customer data collection and analysis for tailored interactions.
    – Ticketing, guarantees, and project management tools.
    – Advanced analytics to track performance and forecast trends.
  3. E-commerce Integration
    – Native API connection with PrestaShop.
    – Unified catalog, stock, and order management across online and offline stores.
    – Promotions, discount codes, and flexible checkout flows.

Why INCom?

  • All-in-one ecosystem – eliminates the need for multiple disconnected systems.
  • Retail + e-commerce synergy – perfect for businesses that want to unify physical and digital sales.
  • Scalable & secure – built with modern technologies (React, React Native, Java, Angular, MongoDB) and enterprise-grade security, GDPR-compliant.
  • International-ready – multilingual support, cross-platform compatibility, and adaptable to diverse markets.

Key Benefits

  • Streamline warehouse operations and logistics.
  • Increase sales through automated marketing and CRM intelligence.
  • Improve customer loyalty with personalized services.
  • Reduce costs by centralizing processes in one platform.
  • Scale easily across regions and industries.

👉 INCom is not just software – it’s a product designed to help retailers worldwide adapt, grow, and compete in the new era of digital commerce.

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