Robert’s Mastermind9 Story

Robert Creech has achieved what 95% of UK businesses never will: hitting the 30-year mark.

With a people-first IT business, he’s maintained long-term relationships with both his clients and his team members.

He still has clients who he’s been with from the start, and a team member he’s worked with for 24 years.

Robert has seen a 20% growth in his contract sales since he started working with Pete and Mastermind9.

But it wasn’t always sunshine and rainbows…

Robert Creech VCI Systems

Unfortunately, longevity doesn’t guarantee balance.

Despite running a successful company, Robert found himself trapped in the day-to-day grind, constantly firefighting with no time to step back and actually lead his business strategically.

He thought doing everything himself was faster, but it left him exhausted and unable to focus on what really mattered.

Above that, he felt like he needed a fresh perspective to push him in the right direction.

Things were working, but not as well as he had wanted them to work.

“I was too involved in frontline work. I wasn’t focusing on growth, strategy, or even supplier relationships. Pete helped me step back and focus on the bigger picture.”

And then he joined Mastermind9….

Robert Creech VCI Systems M9 Client

Through Pete’s weekly coaching and his Mastermind9 team behind him, Robert learned to delegate, trust his team, and focus on strategic growth instead of frontline work. 

He shifted from reactive to recurring revenue, improved client expectations, and finally achieved work-life balance, enjoying multiple family holidays after years of being unable to switch off.

He’s been able to delegate so he can stop feeling stuck, and make lots of small improvements across the board that have transformed his business.

A proper testimonial to the fact that sometimes in business, less is more.

You don’t just tell a sprinter to lengthen their stride and expect them to win races. You tell them to refine everything: Posture, breathing, and mindset. My group takes that same approach. They look at every part of the business and help me improve bit by bit.

Robert Creech | VCI Systems
Robert Creech Mastermind9 Client

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2.

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3.

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