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January 31, 2022

Updates

Learning Lab & User Group

Next Learning Lab: February 2nd, 1pm (Register and add to bCal)

Next UCPath Berkeley User Group meeting: February 9th, 11am (Add to bCal)

UCPath Systemwide Updates

UCPath Center Time Delays

COVID is currently impacting the UCPC Staffing Levels. Interactions with the UCPC may be delayed due to large numbers of employees being out.
 

Patent Acknowledgement Error Resolved

An error was logged in late December 2021, notifying UCPath that some employees were receiving an error when they tried to complete the Patent Acknowledgment. This issue has now been resolved. 

HR Transactions 

02/01/22 IX Range Adjustment - PayPath Downtime

Effective February 1, 2022, the UCPath Center will process a range adjustment for the IX population. Per the new bargaining unit agreement, the Unit 18 salary scales have been adjusted by a general range adjustment increase of 7.0% with the minimum starting salary point removed, and transitioned from a salary range to a salary scale with distinct salary points (with 3% increments between points).  The new salary scales are available on the APP website.

The UCPath Center will process this range adjustment from 01/29/2022 through 02/04/2022. During that time, there will be a freeze on PayPath transactions for any Job Data records that are part of the IX population. Transactions can resume on 02/05/2022.

If you have any questions about this range adjustment, please contact appolicy@berkeley.edu.

 

PayPath Defect Found

An issue has been identified in PayPath related to retroactive transactions.  Retroactive insertions using PayPath, have resulted in the Salary (i.e., Compensation Rate) being completely BLANKED out on one more more future-dated job data rows from the row being inserted in the PayPath transaction. 

Example: PayPath transaction to insert a 07/01/2021 ‘Job Reclassification-Upward’ update shows correctly inserted in Job Data as of 07/01/2021, but an already existing 12/03/2021 row now has a blank salary.

Issue has been raised to the UCPath Center. In the interim, please double-check any retroactive PayPath transactions. As you review updates in Job Data, check the historical entry, but also whether any greater effective-dated rows (including the most current) contain accurate information (especially the Compensation Rate field).

If you would prefer to submit correction requests to UCPath using the Job Data Update form, make sure to mention this defect is the reason you are submitting a correction request through the form (instead of attempting a retro PayPath that might cause an issue that then requires a Job Data Update Form Job Data Update form anyway). This will prevent UCPath Center from pushing your correction request back citing use of PayPath to process your transaction. 

 

HR Template Transaction Defect - Update

Currently, there is a known issue in which, when an employee is being transferred from an Employee Class with an end date to a Career position, the end date is carried forward instead of being removed. 

An update was posted to the ticket that the workaround has changed
and the issue should be resolved through a project on the UCPath Roadmap. 

Previously, the workaround was to remove the end date through a PayPath transaction after the Template transaction was processed. Instead, transactors should enter comments/notes on the Template transaction to ensure that the UCPath center removes the value.

 

Issue Resolved - Termination Template Approval

Since the UCPath upgrade, the UCPath Center has shared that there was a known issue when a termination template was submitted with an effective date that is less than an existing row in JOB, the system was not giving the ability to approve the transaction. Though no specific cases of this happening locally here at Berkeley have been identified, we wanted to share that the issue has now been resolved. 

 

Multiple CalNet Records

Multiple CalNet records. Duplicate records can be created through typos on transactions or by not checking the Person Org Summary or the Person Search Match section to see if a person currently exists before creating a new employee ID. 

To help prevent this, please review the Person Org Summary and the Person Search Match pages before creating a new employee ID. Furthermore, transactions should be carefully entered/approved to help mitigate transposed numbers, names, and DOBs in DD/MM/YYYY format, which all cause multiple CalNet records to be created for existing CalNet users.

What is the impact on the employee? The employee will not be able to log in to UCPath or CalTime; employees will not be able to record hours or get paid. Often these users do not know where to go for help, so help tickets get bounced around for days, or weeks, or even months before the issue is resolved. In some cases, users with multiple records end up not being able to register for classes or miss school-related deadlines.

 

CalNet - Employee Impact of Late Terminations

Employees and Affiliates who are terminated in UCPath well after their end date do not get a grace period notification, and could have their CalNet and email accounts expire with no notice. This causes stress and anger among users who are impacted, and who have no chance to transition off of campus services.

Example: A volunteer in your department has an appointment in UCPath and will leave on 1/2/22. The affiliate should get a 30-day grace period, and have a CalNet expiration date of 2/1/22 . If their termination is entered after 1/2/22, their grace period will be shortened or eliminated altogether. Suppose the termination is entered on 3/1/22: the volunteer will lose access immediately to their CalNet account, with no warning, because their expiration date is still 2/1/22.

Let Us Help

Please share this information, as needed, with others. Also, keep in mind that the best way to stay in the loop is to subscribe to our newsletter and join our monthly User Group meeting. 

If you have further questions, please review the Frequently Asked Questions on our website. Please direct any other  inquiries and feedback to ucbucpath@berkeley.edu.

For Questions and Issues Regarding: Support Contact
  • Paychecks
  • Employment verification
  • Enrolling in benefits
  • Benefits billing
  • Inquiry status
  • Business processes related to transactional processing or unusual transactions
UCPath Center
"Ask UCPath Center" Inquiry in UCPath Online
855-982-7284 (Monday - Friday, 8AM - 5PM)
  • UCPath transactional template and system support
  • Reporting support including ad hoc report requests
  • Cognos reports questions and referrals to CalAnswers tool
  • Training courses and enrollment
  • UC Learning Center
  • Security access
  • CalPath Connect and other UCPath user communications
  • All other inquiries
People & Culture UCPath Operations Team
UCBUCPath@berkeley.edu
  • Timecard and timekeeping
  • Benefits counseling
  • HR data requests
  • Status of transaction processing
  • Accruals adjustments (vacation, sick, years of service)
  • Operational and business process questions
  • Missing or incorrect data
Berkeley Regional Services
  • Call the First Contact Team (FCT) at (510) 664-9000, option 3
  • User HR Service Hub to contact your Berkeley Regional Service team for your HR needs.contact your regional HR team
  • Contact your HR Partner, HR Generalist, or Research Administrator (RA) directly

Applying to jobs in TAM as an internal candidate / UC Berkeley employee First Contact Team
(510) 664-9000, Option 3
(For TAM technical issues needing escalation to UCPC: tamhelp@berkeley.edu)
  • CalTime mass delegation
  • System and access issues
  • Reporting
  • Balance resets
Controller’s Office CalTime
caltime@berkeley.edu
  • Legacy PPS adjustments and check re-issues (prior to 3/1/2019 for MO and 3/10/2019 for BW)
  • FICA review
  • Glacier
  • Regional pay escalation support
  • Instant Pay Cards
  • Direct Retro for benefits only
Central Payroll
See full list of services
payhelp@berkeley.edu
  • BFS Interfaces
  • Chartstring validation
  • GAEL
  • Assessments
General Ledger 
controllers_ucpath@berkeley.edu
Composite Benefit Rates

Central Resource Management
centralresourcemanagement@berkeley.edu

Work Study Financial Aid & Scholarships
wsp@berkeley.edu
Cal Answers

Cal Answers Help Desk
calanswers-help@berkeley.edu
or (510) 664-9000, Option 1, then Option 2

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