Lumi App - Style
that starts with you

Your LUMI membership gives you full access to a personalized styling experience, including:

1. Curated outfit recommendations tailored to your style, size, lifestyle, and budget.
2. Rewards earned through your membership and purchases – redeemable for discounts on future looks, so great style pays you back.
3. Expert styling tips and insights to help you build a wardrobe that actually works.
4. The Styling Plan tool to explore and refine your personal style at your own pace.

LUMI, as a trusted online personal styling app for women, makes personal styling easier, more rewarding, and genuinely yours. Start your style quiz to see your first picks. 

No worries – let’s get you back in.

From the mobile app:

1. Open Lumi and tap “I already have an account.”
2. Enter your email and password, then tap Log in.
3. If you created your account with Google, select Continue with Google.

From the web:

1. Go to the Log in page.
2. Enter your email and password, then click Sign in.

If you’ve forgotten your password, click Forgot password? on the login page to reset it.
Still having trouble? Our support team is happy to help – contact us at customer.care@lumi-app.co.

 

To order clothes, simply follow these steps:

1. Browse outfits or individual items in the Home or Explore tab and select what you like.
2. Add your chosen pieces to the Shopping Bag.
3. Open your Shopping Bag by tapping the icon in the top-right corner of your screen.
4. Review the Shopping Policy carefully, then click Checkout to complete your payment.
5. You can also use Apple Pay to pay directly from your phone.

Once your order is processed, you’ll receive a confirmation email at the address you used during registration.

We’ll miss you – but cancelling is simple.

Through the App:

1. Tap the Me icon → Settings (top right).
2. Choose Manage Membership.
3. Turn off Auto-renewal and confirm.

Through the Web:

1. Click your Profile icon to open the Profile Settings page.
2. Go to Account Management → Manage Subscription → Unsubscribe.

If you subscribed via the App Store:

1. Open Settings → Apple ID → Subscriptions.
2. Select Lumi and tap Cancel Subscription.

You’ll keep full access until the end of your current billing cycle.
If you need any help, reach out anytime at customer.care@lumi-app.co.

Yes, occasion styling is one of the things LUMI does especially well. Whether you have a job interview, a first date, a wedding, or a party, just tell your AI stylist the occasion, dress code, location, and your budget. 

You’ll receive a curated set of ready-to-wear outfits suited to that specific event, along with alternatives and direct shopping suggestions, so you have options at every price point. Don’t leave it to chance – share the details and let your AI stylist put together the look that makes the moment.

Both — and that’s the point.

LUMI pairs smart AI with real clothing stylist insight. The AI learns your preferences, tracks what works, and personalizes at scale. The human expertise adds taste, intuition, and the kind of styling nuance algorithms miss.