{"id":410,"date":"2018-03-16T18:00:57","date_gmt":"2018-03-16T18:00:57","guid":{"rendered":"http:\/\/logix.com\/?page_id=410"},"modified":"2025-12-16T13:29:40","modified_gmt":"2025-12-16T17:29:40","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/logix.com\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<style>.kb-row-layout-id410_c9a151-99 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id410_c9a151-99 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id410_c9a151-99 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1300px;margin-left:auto;margin-right:auto;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id410_c9a151-99 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id410_c9a151-99 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id410_c9a151-99 > .kt-row-column-wrap{padding-top:40px;padding-bottom:40px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id410_c9a151-99 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column410_cab137-2c > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column410_cab137-2c > .kt-inside-inner-col,.kadence-column410_cab137-2c > .kt-inside-inner-col:before{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;}.kadence-column410_cab137-2c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column410_cab137-2c > .kt-inside-inner-col{flex-direction:column;}.kadence-column410_cab137-2c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column410_cab137-2c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column410_cab137-2c{text-align:center;}.kadence-column410_cab137-2c{position:relative;}@media all and (max-width: 1024px){.kadence-column410_cab137-2c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column410_cab137-2c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column410_cab137-2c inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center has-text-color\" style=\"color:#005fb2;font-size:22px\"><strong><strong>Customer Service and Repair:<\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Toll Free:&nbsp;<a href=\"tel:18004440258\">800-444-0258<\/a><\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns410_e83dc1-c9{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns410_e83dc1-c9 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns410_e83dc1-c9\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button{color:#ffffff;background:#005fb2;font-size:16px;font-weight:bold;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;padding-top:7px;padding-right:30px;padding-bottom:7px;padding-left:30px;}.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:focus{color:#ffffff;background:#003e75;border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_b52a8c-4b.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn410_b52a8c-4b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"\/technical-support\/#form\"><span class=\"kt-btn-inner-text\">Email A Trouble Ticket<\/span><\/a><\/div>\n\n\n\n<p class=\"pt-4 has-text-color\" style=\"color:#005fb2;font-size:22px\"><strong><strong>Hours of Operation:<\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Service Operations Center:<br><\/strong>7 a.m.-7 p.m. Monday-Saturday (CST)<br><strong>Network Operations Center:<br><\/strong>24\/7 year-round<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column410_52b954-de > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column410_52b954-de > .kt-inside-inner-col,.kadence-column410_52b954-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column410_52b954-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column410_52b954-de > .kt-inside-inner-col{flex-direction:column;}.kadence-column410_52b954-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column410_52b954-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column410_52b954-de{text-align:center;}.kadence-column410_52b954-de{position:relative;}@media all and (max-width: 1024px){.kadence-column410_52b954-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column410_52b954-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column410_52b954-de inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad, .wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad[data-kb-block=\"kb-adv-heading410_6f0f8c-ad\"]{padding-bottom:20px;font-style:normal;color:#005fb2;}.wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad[data-kb-block=\"kb-adv-heading410_6f0f8c-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading410_6f0f8c-ad[data-kb-block=\"kb-adv-heading410_6f0f8c-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading410_6f0f8c-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading410_6f0f8c-ad\"><strong>Register Now<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns410_b9ba8b-b0{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns410_b9ba8b-b0 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns410_b9ba8b-b0\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button{color:#ffffff;background:#005fb2;font-size:16px;font-weight:bold;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;padding-top:7px;padding-right:30px;padding-bottom:7px;padding-left:30px;}.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:focus{color:#ffffff;background:#003e75;border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_575817-7c.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn410_575817-7c kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/portal.mylogix.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span class=\"kt-btn-inner-text\">Register Now<\/span><\/a><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns410_8ee60f-7e, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns410_8ee60f-7e, .wp-block-kadence-advancedbtn.kb-btns410_8ee60f-7e, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns410_8ee60f-7e{margin-top:30px;margin-right:0px;margin-bottom:25px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns410_8ee60f-7e{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns410_8ee60f-7e .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns410_8ee60f-7e\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button{color:#ffffff;background:#ed651a;font-size:16px;font-weight:bold;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top-color:#ed651a;border-top-style:solid;border-right-color:#ed651a;border-right-style:solid;border-bottom-color:#ed651a;border-bottom-style:solid;border-left-color:#ed651a;border-left-style:solid;padding-top:7px;padding-right:30px;padding-bottom:7px;padding-left:30px;}.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:focus{color:#ffffff;background:#e15c13;border-top-color:#e15c13;border-top-style:solid;border-right-color:#e15c13;border-right-style:solid;border-bottom-color:#e15c13;border-bottom-style:solid;border-left-color:#e15c13;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button{border-top-color:#ed651a;border-top-style:solid;border-right-color:#ed651a;border-right-style:solid;border-bottom-color:#ed651a;border-bottom-style:solid;border-left-color:#ed651a;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:focus{border-top-color:#e15c13;border-top-style:solid;border-right-color:#e15c13;border-right-style:solid;border-bottom-color:#e15c13;border-bottom-style:solid;border-left-color:#e15c13;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button{border-top-color:#ed651a;border-top-style:solid;border-right-color:#ed651a;border-right-style:solid;border-bottom-color:#ed651a;border-bottom-style:solid;border-left-color:#ed651a;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_82f908-9c.kb-button:focus{border-top-color:#e15c13;border-top-style:solid;border-right-color:#e15c13;border-right-style:solid;border-bottom-color:#e15c13;border-bottom-style:solid;border-left-color:#e15c13;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn410_82f908-9c kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/portal.mylogix.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Go To Portal<\/span><\/a><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns410_a3d79f-4e{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns410_a3d79f-4e .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns410_a3d79f-4e\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button{color:#ffffff;background:#005fb2;font-size:16px;font-weight:bold;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;padding-top:7px;padding-right:30px;padding-bottom:7px;padding-left:30px;}.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:focus{color:#ffffff;background:#003e75;border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button{border-top-color:#005fb2;border-top-style:solid;border-right-color:#005fb2;border-right-style:solid;border-bottom-color:#005fb2;border-bottom-style:solid;border-left-color:#005fb2;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn410_24c312-dd.kb-button:focus{border-top-color:#003e75;border-top-style:solid;border-right-color:#003e75;border-right-style:solid;border-bottom-color:#003e75;border-bottom-style:solid;border-left-color:#003e75;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn410_24c312-dd kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"\/wp-content\/uploads\/2023\/03\/LOGIXCustomerPortalUserGuide.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span class=\"kt-btn-inner-text\">Portal User Guide<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id410_775152-94 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id410_775152-94 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id410_775152-94 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:700px;margin-left:auto;margin-right:auto;padding-top:60px;padding-right:15px;padding-bottom:60px;padding-left:15px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id410_775152-94{background-color:#0075c9;}.kb-row-layout-id410_775152-94 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id410_775152-94 ,.kb-row-layout-id410_775152-94 h1,.kb-row-layout-id410_775152-94 h2,.kb-row-layout-id410_775152-94 h3,.kb-row-layout-id410_775152-94 h4,.kb-row-layout-id410_775152-94 h5,.kb-row-layout-id410_775152-94 h6{color:#000000;}@media all and (max-width: 1024px){.kb-row-layout-id410_775152-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id410_775152-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id410_775152-94 alignnone kt-row-has-bg wp-block-kadence-rowlayout\" id=\"form\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column410_01be57-a7 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column410_01be57-a7 > .kt-inside-inner-col,.kadence-column410_01be57-a7 > .kt-inside-inner-col:before{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;}.kadence-column410_01be57-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column410_01be57-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column410_01be57-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column410_01be57-a7 > .kt-inside-inner-col{background-color:#ffffff;}.kadence-column410_01be57-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column410_01be57-a7{position:relative;}@media all and (max-width: 1024px){.kadence-column410_01be57-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column410_01be57-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column410_01be57-a7 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading410_933063-68, .wp-block-kadence-advancedheading.kt-adv-heading410_933063-68[data-kb-block=\"kb-adv-heading410_933063-68\"]{margin-top:0px;margin-bottom:20px;text-align:center;font-size:1.8rem;font-style:normal;color:#ed651a;}.wp-block-kadence-advancedheading.kt-adv-heading410_933063-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading410_933063-68[data-kb-block=\"kb-adv-heading410_933063-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading410_933063-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading410_933063-68[data-kb-block=\"kb-adv-heading410_933063-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading410_933063-68, .wp-block-kadence-advancedheading.kt-adv-heading410_933063-68[data-kb-block=\"kb-adv-heading410_933063-68\"]{font-size:1.6rem;}}<\/style>\n<h2 class=\"kt-adv-heading410_933063-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading410_933063-68\"><strong>Complete This Form<\/strong><\/h2>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f856-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"856\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/410#wpcf7-f856-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"856\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f856-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fullname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name *\" value=\"\" type=\"text\" name=\"fullname\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"email-291\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email *\" value=\"\" type=\"email\" name=\"email-291\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accountname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Account Name (Optional)\" value=\"\" type=\"text\" name=\"accountname\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"accountnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Account Number *\" value=\"\" type=\"text\" name=\"accountnumber\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-776\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Callback Number (Optional)\" value=\"\" type=\"tel\" name=\"tel-776\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Service or Billing Address (Optional)\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"select-289\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"select-289\"><option value=\"\">Select Service Impacted *<\/option><option value=\"Voice\">Voice<\/option><option value=\"Data\">Data<\/option><option value=\"Both\">Both<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-591\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message *\" name=\"textarea-591\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<p>For information on our privacy practices, see our <a href=\"\/privacy-policy\/\" rel=\"noopener\" target=\"_blank\">privacy policy<\/a>.\n<\/p>\n<div class=\"form-row recapchat text-center\">\n<\/div>\n<div class=\"text-center\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":47,"featured_media":786,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-410","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"thumbnail":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-150x150.jpg",150,150,true],"medium":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-300x158.jpg",300,158,true],"medium_large":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-768x403.jpg",640,336,true],"large":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-1024x538.jpg",640,336,true],"1536x1536":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"2048x2048":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"gform-image-choice-sm":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",300,158,false],"gform-image-choice-md":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",400,210,false],"gform-image-choice-lg":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",600,315,false]},"post_excerpt_stackable_v2":"<p>Customer Service and Repair: Toll Free:&nbsp;800-444-0258 Email A Trouble Ticket Hours of Operation: Service Operations Center:7 a.m.-7 p.m. Monday-Saturday (CST)Network Operations Center:24\/7 year-round Register Now Register Now Go To Portal Portal User Guide Complete This Form Select Service Impacted *VoiceDataBoth For information on our privacy practices, see our privacy policy.<\/p>\n","category_list_v2":"Uncategorized","author_info_v2":{"name":"Randy","url":"https:\/\/logix.com\/author\/randy\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Technical Support - LOGIX Fiber Networks<\/title>\n<meta name=\"description\" content=\"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/logix.com\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support\" \/>\n<meta property=\"og:description\" content=\"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/logix.com\/technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"LOGIX\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/logixfibernetworks\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-16T17:29:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@logixfibrnetwks\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/\",\"url\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/\",\"name\":\"Technical Support - LOGIX Fiber Networks\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/logix.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/logix.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/logo-featured-image.jpg\",\"datePublished\":\"2018-03-16T18:00:57+00:00\",\"dateModified\":\"2025-12-16T17:29:40+00:00\",\"description\":\"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/logix.com\\\/technical-support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/logix.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/logo-featured-image.jpg\",\"contentUrl\":\"https:\\\/\\\/logix.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/logo-featured-image.jpg\",\"width\":1200,\"height\":630,\"caption\":\"LOGIX Fiber Networks - Technical Support\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/logix.com\\\/technical-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/logix.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Technical Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/logix.com\\\/#website\",\"url\":\"https:\\\/\\\/logix.com\\\/\",\"name\":\"LOGIX\",\"description\":\"Texas Business Internet, Data and Voice Provider\",\"publisher\":{\"@id\":\"https:\\\/\\\/logix.com\\\/#organization\"},\"alternateName\":\"LOGIX FIBER NETWORKS\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/logix.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/logix.com\\\/#organization\",\"name\":\"LOGIX FIBER NETWORKS\",\"alternateName\":\"LOGIX\",\"url\":\"https:\\\/\\\/logix.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/logix.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/logix.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/logo-featured-image.jpg\",\"contentUrl\":\"https:\\\/\\\/logix.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/logo-featured-image.jpg\",\"width\":1200,\"height\":630,\"caption\":\"LOGIX FIBER NETWORKS\"},\"image\":{\"@id\":\"https:\\\/\\\/logix.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/logixfibernetworks\\\/\",\"https:\\\/\\\/x.com\\\/logixfibrnetwks\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/logixfibernetworks\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Technical Support - LOGIX Fiber Networks","description":"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/logix.com\/technical-support\/","og_locale":"en_US","og_type":"article","og_title":"Technical Support","og_description":"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!","og_url":"https:\/\/logix.com\/technical-support\/","og_site_name":"LOGIX","article_publisher":"https:\/\/www.facebook.com\/logixfibernetworks\/","article_modified_time":"2025-12-16T17:29:40+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@logixfibrnetwks","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/logix.com\/technical-support\/","url":"https:\/\/logix.com\/technical-support\/","name":"Technical Support - LOGIX Fiber Networks","isPartOf":{"@id":"https:\/\/logix.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/logix.com\/technical-support\/#primaryimage"},"image":{"@id":"https:\/\/logix.com\/technical-support\/#primaryimage"},"thumbnailUrl":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","datePublished":"2018-03-16T18:00:57+00:00","dateModified":"2025-12-16T17:29:40+00:00","description":"Get technical support for LOGIX business phone and internet services. A team of experts are here to help. Contact us today for assistance!","breadcrumb":{"@id":"https:\/\/logix.com\/technical-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/logix.com\/technical-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/logix.com\/technical-support\/#primaryimage","url":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","contentUrl":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","width":1200,"height":630,"caption":"LOGIX Fiber Networks - Technical Support"},{"@type":"BreadcrumbList","@id":"https:\/\/logix.com\/technical-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/logix.com\/"},{"@type":"ListItem","position":2,"name":"Technical Support"}]},{"@type":"WebSite","@id":"https:\/\/logix.com\/#website","url":"https:\/\/logix.com\/","name":"LOGIX","description":"Texas Business Internet, Data and Voice Provider","publisher":{"@id":"https:\/\/logix.com\/#organization"},"alternateName":"LOGIX FIBER NETWORKS","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/logix.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/logix.com\/#organization","name":"LOGIX FIBER NETWORKS","alternateName":"LOGIX","url":"https:\/\/logix.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/logix.com\/#\/schema\/logo\/image\/","url":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","contentUrl":"https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg","width":1200,"height":630,"caption":"LOGIX FIBER NETWORKS"},"image":{"@id":"https:\/\/logix.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/logixfibernetworks\/","https:\/\/x.com\/logixfibrnetwks","https:\/\/www.linkedin.com\/company\/logixfibernetworks\/"]}]}},"uagb_featured_image_src":{"full":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"thumbnail":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-150x150.jpg",150,150,true],"medium":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-300x158.jpg",300,158,true],"medium_large":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-768x403.jpg",640,336,true],"large":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image-1024x538.jpg",640,336,true],"1536x1536":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"2048x2048":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",1200,630,false],"gform-image-choice-sm":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",300,158,false],"gform-image-choice-md":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",400,210,false],"gform-image-choice-lg":["https:\/\/logix.com\/wp-content\/uploads\/2018\/04\/logo-featured-image.jpg",600,315,false]},"uagb_author_info":{"display_name":"Randy","author_link":"https:\/\/logix.com\/author\/randy\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/pages\/410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/comments?post=410"}],"version-history":[{"count":0,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/pages\/410\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/media\/786"}],"wp:attachment":[{"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/media?parent=410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/categories?post=410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/logix.com\/wp-json\/wp\/v2\/tags?post=410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}