LiveZilla versions

v7.0 [Sep 22, 2017]
- Co-Browsing browser can't be changed in chat.
- Chat widget not clickable on mobile after opening feedback.
- Recurring visitors sometimes shown twice in VM.

v6.1 [Feb 19, 2016]
- New Feature (General): KB IDs can be changed.
- Bugfix (General): MySQL 5.7 compatibility issues.
- Bugfix (General): Ticket ID placeholder not working in subject line.
- Bugfix (Windows Client): Create Email filter dialog opens multiple times.
- Change (Windows Client): LDAP uid input field readonly removed.

v6.0 [Jun 22, 2015]
LiveZilla 6.0.0.3
2015-07-17
* Bugfix: Chat invite not opening chat window
* Bugfix: Tracking script throwing error messages
* Bugfix: Up/Down botton on chat input field causing error
* Bugfix: Attachment is sometimes removed from outgoing emails
* Bugfix: When combining floating button and overlay the call back service is not activated
* Bugfix: Server Configuration -> Host can't be changed
* Bugfix: From time to time tickets remain invisible until restart of the client software
* Bugfix: Knowledge base entry title is temporary blank when scrolling up/down
* Bugfix: Emoticons are not quite in position
* Change: Question is now part of the default chat transcript email
* New Feature (General): Min length for knowledge base search queries can be configured
* New Feature (General): Apache version can be selected for htaccess files
LiveZilla 6.0.0.2
2015-07-10
* Change: Reports will show missed chats from auto routing
* Bugfix: Mark all tickets as read not working
* Bugfix: Chat archive waiting time is incorrect
* Bugfix: Tickets are marked as unread after operator reply
* Bugfix: Operator Typing indicator shows wrong status
* Bugfix: Operator Typing indicator overlaps last message
* Bugfix: Missing quick links for By Months and By Days in Yearly and Monthly report
LiveZilla 6.0.0.1
2015-07-03
* New Feature (General): Public Group Chat
* Bugfix: Pass thru parameters can't be overwritten once set
* Bugfix: Social Media Messages showing in wrong order
* Bugfix: Opening the Visitor details crashes client window sporadically
* Bugfix: Emails with invalid mime forward will stop LiveZilla from loading other emails
* Bugfix: Commercial Chat can't be started
* Bugfix: Alert appears mutliple times
* Bugfix: Pages field in visitors listing is empty
* Bugfix: Operator target parameter is being ignored when chat routing is set to All Operators
* Bugfix: Database configuration not saving - Can't connect to database error
* Change (General): Configuration to hide group selection will also affect external chat window when configured for the on-site overlay chat widget.
LiveZilla 6.0.0.0
2015-06-19
* New Feature (General): Significant number of performance and stability improvements
* New Feature (General): Public Knowledgebase with auto/search suggestions
* New Feature (General): New Rating / Feedback system with custom criteria
* New Feature (General): New Reports section Feedback for Operators and Groups
* New Feature (General): Global shortcuts for canned resources / knowledgebase
* New Feature (General): Add file when leaving a message through onsite chat overlay widget
* New Feature (General): Avatar in on-site overlay chat widget can be hidden when no picture is set
* New Feature (General): File uploads and Feedback for Overlay On-Site Chat Widget
* New Feature (General): Customizable height and width of Overlay On-SIte Chat Widget
* New Feature (General): Automatic size for Overlay Chat Eye Catcher Bubble
* New Feature (General): Feedback / Ratings for Overlay Chat
* New Feature (General): Canned resources / knowledgebase entries can end a chat
* New Feature (General): Operator ticket replies can be forwarded to email
* New Feature (General): Color selector allows HEX code input
* New Feature (Windows Client): Mute switch (mute all LiveZilla sounds temporarily)
* New Feature (Mobile/Web): User Management Panel
* New Feature (Mobile/Web): Support for "Call Me Back" requests
* New Feature (Mobile Client): Support for callback requests
* Change (Mobile/Web): New User Interface
* Change (Windows Client): Local database for tickets will be removed, no redundant data storage
* Change (General): Multiserver feature removed
* Change (General): Unsupported placeholders in Email Template "Operator Reply" are working now
* Change (General): SSL 3.0 will be disabled for FTP file uploads
* Bugfix: Chat invites from groups marked as hidden (link)
* Bugfix (Windows Client): Ticket response phrases can't be removed reliably sometimes
* Bugfix (Windows Client): Filter view sorting by date not working

v4.2 [Oct 6, 2012]
Popout function for overlay / onsite chats can be deactivated (in Link Generator)
Bugfix: Brazilian Portuguese translation ruins functionality of chat window (stucks at loading screen)
Bugfix: Profile pictures are not handled correctly when using LiveZilla Multiserver
Bugfix: Wrong chat URL used in commercial chat confirmation email
Bugfix: Different problems when dragging/dropping files into the chat field/chat input box

v4.1 [Feb 25, 2012]
* New: Commercial Chats / Pay Chats with PayPal integration
* New: Preselect a chat function in client seide wb chat window (ratings, file uploads etc.)
* New: Emoticon replacing is optional
* New: LiveZilla Multiserver (one LiveZilla server - multiple websites and databases)
* New: Spell Checker (support for 20 languages)
* New: Missed Chats listing
* New: Data lifetime can be set for server side and client side databases by the administration
* New: Administrators can sign off operators
* New: Statistics & Reports: top search phrases for goals (conversion tracking)
* New: Accounts can be logged out when signed on from a remote computer
* New: Basic Right-To-Left direction support
* New: Volume adjustable for all LiveZilla sounds
* New: Reports featuring the amount of missed chats and the average chat waiting time for each operator
* New: Chat welcome message (predefined message) can be edited before activating the chat
* New: Subject/Signature set for replies to ratings and archived chats
* New: More reliable Message Center with new message types (Queue Chats, Offline Messages)
* New: Additional API Functions
* New: Several MySQL performance tweaks and optimizations
* Bugfix: When no file extension is blocked for uploads for customer side -> all extensions are blocked
* Bugfix: "Send an email using the default email-client to the group's email address" function not working
* Bugfix: Emails from offline messages / chats are rejected by some mail servers
* Bugfix: Message icon keeps blinking in tray when chat ended
* Bugfix: Goals can't be deleted / edited
* Bugfix: Questionmarks within the trigger URLs will make the event fail
* Bugfix: Asterisks within the trigger URLs will make the event fail
* Bugfix: Invitation "jumps" on click when bottom margin is used

v4.0 [Oct 24, 2011]
Bugfix: Offline message emails are not being sent
* Bugfix: Chat archive not being synchronized when user permissions is set to "own chats only"
* Bugfix: Visitors not displayed on the world map when "Allow external actions" isn't set
* Bugfix: Database table cannot be created (asking forever)
* Bugfix: Name from cookie not displayed correctly in chat invitation
* Bugfix: Custom startpages remain open when network adapter is being removed
* WebClient Translation packs added to default installtion : EL,FR,PT,PT-BR,EN-GB,EN-US